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Where Genuine Design Meets Everyday Living
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
374 reviews with 2 stars · Clear filters
These blinds are just not what I expected. Ordering was confusing and misleading. I really thought I was getting blinds I could see through during the day :(
Response from Blindster
Hello Tereena, I am sorry the product you received is not to your liking or what you were expecting. We will contact you to give you options for your order.
Tereena ·
The box I received was fine, no dents or damage. I opened the box and noticed the top rail was kinked so rather than try to return it I bent it back some with my hands. I spaced the mounting brackets evenly and put the blind up. It didn't work smoothly and after moving it a few times, one of the strings pulled out. I realized that the brackets interfere with the operation(why not mark the rail). I pulled it down, moved the brackets, re-threaded the string and crimped and tried again. OK, now I notice the bottom rail is bowed, somewhat straighten by hand and working now. I don't think I have full closure(light blocking) but I'm not redoing the crimp. * Box looked fine- I think it left like that * Need to make it obvious as to where the brackets can't go
Response from Blindster
Hello Eric, I am sorry there was damage to your order. We will contact you to discuss options on your order.
Eric ·
Price was great but the product was assembled poorly. Had to reattach magnets on one blind and repair holes in valence on the other. Tilt wand on one blind was twice as long as the blind (very awkward). Both blinds were covered with cardboard shavings. Once cleaned, repaired and installed they were ok. Without close inspection they look fine. A customer without the tools or ability to make adjustments themselves have been very disappointed but I realize the price could not have been better. Took me longer to clean and repair then it did to install. Thankful I ordered during a 50% discount sale or I would have been VERY unhappy.
Response from Blindster
Hello Carman, I am sorry there were some quality issues to your order. We will contact you to get you any parts or pieces that you may need for your order.
Carman ·
The blinds themselves were fine. One blind was great. The measurements of the other was way too wide. Now I have to send it back for the right size.
Response from Blindster
Hello Amy, I am sorry that one of your blinds does not fit. We will contact you directly to discuss options for your order and getting this one blind replaced.
Amy ·
Compared to others from other companies, these fall short in quality and materials. I would not but again or recommend them.
Response from Blindster
Hello William, I am sorry that you are satisfied with your order. We will contact you directly to discuss your order further..
William ·
Not worth the deep discount. Poorly manufactured for the money.
Response from Blindster
Hello Gregg, I am sorry that you are not satisfied with your order. We will contact you directly to discuss options for your order.
Gregg ·
Not worth the deep discount. Poorly manufactured for the money.
Response from Blindster
Hello Gregg, I am sorry that you are not satisfied with your order. We will contact you directly to discuss options for your order.
Gregg ·
It was to small, I shimmed it with a paint stick on both sides to fit. There were NO installation instructions with the blind.
Response from Blindster
Hello, I am sorry that the shade did not arrive in the correct size and the instructions were not included. I will be in touch with you to discuss your order and see if you need a remake for you blind.
Mc ·
I was disappointed in the product overall. It's not smooth operating. I had to use other screws then the ones provided because they were so cheap. They may want to find a better Chinese manufacturer.
Response from Blindster
Hello Willie, I am sorry there is an issue with your 2" Deluxe Faux wood blinds. We Will call you to discuss some alternative solutions for your order.
Willie ·
good price, no instructions, marks on the trim boards
Response from Blindster
Hello Scott, I am sorry there was some damage to your order. We will contact you to get you replacements that are needed.
Scott ·
I purchased these and was very excited to install them in my new apartment. The previous apartment I lived in came with light filtering roller shades and I was extremely happy with them. Naturally I wanted something similar for my new place. Never having purchased shades before I took advantage of a promotion that was going on and felt I was getting a pretty decent deal compared to local companies/installers who had quoted me. Of course I wasn't expecting the king of shades, but something decent for sure. Overall the install of these was quite simple - but unfortunately as the ceiling is not perfectly level in my apt, there was an uneven gap between both of my shades when they were both down. I tried my best to adjust them by lowered one side - the hardware basically now hangs from your ceiling rather than being fastened properly making it looks pretty rickety. It's thankfully not visible from far away but hope it stays put in the long run. In terms of material, I surprised that there is absolutely no opacity to them, more of a black out than light filtering really. Not really what I was looking for, but I guess I made the mistake of not ordering a free sample. For the rest of the apt, I purchased faux wood blinds, but now wish I had for my living room as well, as they can be easily adjusted and didn't give me any problems despite uneven ceilings in the bedrooms as well. My advice, if you're deciding between the two, think twice and make the investment and go with the wood blinds!
Response from Blindster
Hello Philipp, I am sorry you are unsatisfied with your roller shades. You do have a Satisfaction Guarantee option for your order. We will contact you do discuss options for your order.
Philipp ·
I purchased these and was very excited to install them in my new apartment. The previous apartment I lived in came with light filtering roller shades and I was extremely happy with them. Naturally I wanted something similar for my new place. Never having purchased shades before I took advantage of a promotion that was going on and felt I was getting a pretty decent deal compared to local companies/installers who had quoted me. Of course I wasn't expecting the king of shades, but something decent for sure. Overall the install of these was quite simple - but unfortunately as the ceiling is not perfectly level in my apt, there was an uneven gap between both of my shades when they were both down. I tried my best to adjust them by lowered one side - the hardware basically now hangs from your ceiling rather than being fastened properly making it looks pretty rickety. It's thankfully not visible from far away but hope it stays put in the long run. In terms of material, I surprised that there is absolutely no opacity to them, more of a black out than light filtering really. Not really what I was looking for, but I guess I made the mistake of not ordering a free sample. For the rest of the apt, I purchased faux wood blinds, but now wish I had for my living room as well, as they can be easily adjusted and didn't give me any problems despite uneven ceilings in the bedrooms as well. My advice, if you're deciding between the two, think twice and make the investment and go with the wood blinds!
Response from Blindster
Hello Philipp, I am sorry you are unsatisfied with your roller shades. You do have a Satisfaction Guarantee option for your order. We will contact you do discuss options for your order.
Philipp ·
