Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Company review

  Having instructions for 3 different blinds was confusing. Providing 1 clip to raise and lower a 45” shade seems cheep. Add $.10 to the price

  Response from Blindster

  Hi David, we appreciate you taking the time to share your experience. We're sorry the instructions were confusing and didn't make the process as straightforward as it should have been. We also understand your frustration with receiving only one handle for your shade. A member of our customer service team will be in touch regarding additional handles. Thank you for your feedback, as it helps us identify areas where we can improve our products and overall customer experience!

  David · Verified Buyer · October 16, 2026

• Company review

  The blinds I ordered were "room darkening", but they are relatively thin and I would say more "light filtering". Installation seemed pretty straight forward. However, cord control needed to be pressed very tightly for the beaded chain to pass through it making it difficult to lift and lower the shade. Also, tracking the shipping of the shades, I did not realize they were produced in China and needed to go through Customs. I would not order again.

  Response from Blindster

  Hi Sharon, we're sorry to hear your experience with Blindster hasn't been a positive one. While we're glad the installation process was straightforward, we understand your disappointment with the amount of light coming through the shades and the difficulty raising and lowering them. We also apologize that the international shipping and customs process wasn't clear during your order. For clarification, the shades shipped from Mexico rather than China, which required them to go through customs before delivery. Your feedback is important to us, and a member of our customer service team will be contacting you separately to discuss your concerns and provide further assistance. We appreciate the opportunity to address these issues with you.

  Sharon · Verified Buyer · October 14, 2026

• Company review

  Blind is great but the instructions for installing the wand was confusing resulting in it breaking. Can it be replaced?

  Response from Blindster

  Thank you for choosing Blindster! We're happy to hear you like your new blind, but we're sorry to hear about the trouble you experienced with the wand installation instructions and that the wand broke in the process. We understand how disappointing that can be. We see that a member of our customer service team is already helping you, and they'll be able to assist you further with your concerns. Thank you for bringing this to our attention!

  Anonymous · Verified Buyer · October 13, 2026

• Company review

  I was pleased with the order process and timelyness of the delivery . But a tiny bit disappointed with the color - it said "white". When I order white I mean WHITE - paper white. It doesn't match the other blinds that were already in the home we bought. I should have ordered from the same company that installed the others. Live and learn. I guess I'll have to order another one elsewhere.

  Response from Blindster

  Hi Denee, thank you for choosing Blindster and for taking the time to share your experience. I'm happy to hear your order arrived promptly and that the ordering process went smoothly. However, I'm sorry the white shade wasn't quite what you had in mind. A member of our customer service team will be reaching out to you to learn more about your concerns and explore how we may be able to assist. Thank you again for your feedback!

  Denee · Verified Buyer · October 11, 2026

• Company review

  Ordering was good, excellent customer forward facing personnel. HOWEVER, I'm really disappointed with the way the blinds look and what has to be done to have them be level and look good. When pulling down the bottom rail very rarely stops at a horizontal level and must be manipulated to assure a level look. Other blinds that we have are very easy to pull down and ALWAYS the horizontal bottom rail is level without having to to adjust every time. Should have been disclosed!! Even though they are Super value blinds this issue should NOT occur!

  Response from Blindster

  Hi Randall, thank you for choosing Blindster and for your kind words about our customer service team. We’re sorry to hear you’re having trouble with the shades and that the bottom rails aren't consistently staying level when you lower them. We understand how frustrating it can be to have to adjust the shades each time to get them level. A member of our customer service team will be reaching out to you to learn more about what’s happening and help find a solution. Thank you again for bringing this to our attention and giving us the opportunity to assist you.

  Randall · Verified Buyer · October 8, 2026

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  Blind is perfect

  Love the ease of installing. Very heavy but brackets seem to be holding it.

  Value of Product

  5 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Lisa, thank you for sharing your experience! We’re glad to hear you found the installation easy and that the brackets are holding the blind securely. If you experience any issues or have any questions about the installation, please don’t hesitate to reach out to us. We’re always happy to help!

  Lisa, Cumberland, US · October 6, 2026

• Product review

  Faux Wood Plantation Shutters

  Plantation blinds were shipped without hardware and instuction.

  Blinds came shipped in very well packaged boxes and appear to be of very good quality. I am giving 3 stars because they were shipped without hardware even though one of the boxes was marked with " hardware inside" and on a packing slip. Its been over a week and am still waiting on the hardware. I feel that it should have been expedited and shipped over night.

  Value of Product

  3 out of 5

  Quality of Product

  5 out of 5

  Response from Blindster

  Hi Leonard, we’re very sorry that the hardware was missing from your order and for the delay in receiving it after you reached out to us. We understand your frustration, especially when you were expecting the hardware to arrive with your shutters. A member of our customer service team will look into this further and reach out to you separately by email to assist.

  Leonard, Frankford, US · October 5, 2026

• Product review

  2" Cordless Faux Wood Blinds

  Still waiting for standoff pieces it's been 3 +weeks no updates

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Bob, we’re sorry to hear you’ve been waiting over three weeks for the parts without receiving an update. We understand how frustrating that must be. A member of our customer service team will be reaching out to you in a separate email to provide an update and assist with this.

  Bob, Chicago, US · September 30, 2026

• Company review

  Blinds itself were well constructed, however included instructions and mounting hardware were very poor. Two of our blinds were missing brackets. Would have expected better.

  Response from Blindster

  Hi Sandeep, thank you for your feedback, and we’re glad to hear you were pleased with the construction of the shades. We’re sorry, however, that the instructions and mounting hardware did not meet your expectations, especially with two of the shades arriving without the necessary brackets. A member of our customer service team will be reaching out to you to assist with the missing hardware and make sure you receive what you need. We apologize for the inconvenience and appreciate you bringing this to our attention.

  Sandeep · Verified Buyer · September 29, 2026

• Company review

  Blinds are okay but the mounts are not as nice as lower cost, similar blinds from Lowes (Blindster plastic mount creates an approx 3/16 gap at top of blind on inside mount. Also, were narrower than advertised and delivery was very slow - 2 full weeks for a standard, 2 basic window blind order.

  Response from Blindster

  Hi Thomas, we’re sorry to hear about the concerns you had with your order, particularly with the mounting hardware, shade widths, and delivery time. We appreciate you taking the time to share this feedback with us. We’d be happy to take a closer look at the width concern. For inside mounts, the shades should have only received an approximate 3/8" deduction from the ordered width. If your shades appear to be narrower than that, please send us some images showing the measurements of the shades so we can review what you received. Please feel free to contact us at [email protected], and our customer service team will be happy to assist. We appreciate the opportunity to look into this for you.

  Thomas · Verified Buyer · September 24, 2026

• Company review

  Blinds quality was less than I expected. Lightweight and flimsy imo.

  Response from Blindster

  Hi Maureen, we’re very sorry to hear that you’re not satisfied with your order and that the quality was less than you expected. We’d really like to hear more about your experience and better understand your concerns. A member of our customer service team will be reaching out to you directly to learn more and assist you further.

  Maureen · Verified Buyer · September 21, 2026

• Company review

  That was the second blind I had to replace inside of a year. Just had to order a third replacement inside of a month. I would expect a higher quality and life expectancy from a product of this price.

  Response from Blindster

  Hi Donald, we’re very sorry to hear that you’ve had to replace your shades several times within such a short period. This is not typical, and we understand your concerns regarding the product’s quality and longevity. A member of our customer service team will be reaching out to you directly to discuss the situation and provide further assistance.

  Donald, Peyton, United States · Verified Buyer · September 21, 2026