Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Company review

  The cordless wider blinds DO NOT go up properly. It is a struggle. They go up partially in a proper fashion and then I have to keep bringing them up and down multiple times to get them to work. Please review and adjust the mechanism. They do not work

  Response from Blindster

  Hi Lakshminarasimhan, we’re very sorry to hear about the difficulty you’re experiencing with your shades. We understand how frustrating it must be to have to raise and lower them multiple times to get them to operate correctly. One of our customer service team members will be reaching out to you to go over some troubleshooting steps and help identify what may be causing the issue. We appreciate you bringing this to our attention and look forward to helping get your blinds working properly.

  Lakshminarasimhan · Verified Buyer · September 23, 2026

• Product review

  2 Inch Cordless Vinyl Faux Wood Blinds

  Flimsy Slats

  If I had known how flimsy and thin the slats were, I would have spent a few extra dollars and bought the next level up. I’m definitely disappointed, but not enough to go through the process of returning them.

  Value of Product

  2 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Eric, we’re sorry to hear that your order did not meet your expectations. If you’re still within the 60-day timeframe, we’d be happy to help you explore another option through our 60-Day Satisfaction Guarantee. You can reach our customer service team at [email protected] or 888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We’ll be happy to review your options and assist you further. Thank you for sharing your feedback with us!

  Eric, Springfield, US · September 14, 2026

• Company review

  I have the blinds however no instructions on how to install.

  Response from Blindster

  Hi Kim, we apologize for the inconvenience of not having the installation instructions readily available. The instructions are located on the product page for your specific shades, and we’ll also have a member of our customer service team email you a copy directly. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience moving forward!

  Kim · Verified Buyer · September 12, 2026

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  Kitchen window shade

  Fit great Operation great Shade color very disappointed. Ordered white got a odd dirty yellow

  Value of Product

  5 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Peg, thank you for your feedback! We’re happy to hear that the shade fits and operates as expected, but we’re sorry to hear that you’re disappointed with the color. The way the fabric looks can be affected by sunlight as it filters through the material, which may change its appearance. A member of our customer service team will reach out to you directly to assist you further.

  Peg, Port Saint Lucie, US · August 30, 2026

• Company review

  Heat seal of bottom of blind was not done with care and produced a lot of wrinkles that cannot be hidden.

  Response from Blindster

  Hi Matt, we sincerely apologize for the issue with your order. We apologize that the bottom hem was not finished with the level of care and quality we expect along with the wrinkles. We understand how disappointing it is to receive a product that doesn’t meet your expectations. A member of our customer service team will be contacting you directly to provide further assistance.

  Matt · Verified Buyer · August 26, 2026

• Product review

  No Tools 2 Inch Cordless Vinyl Faux Wood Blinds

  Blinds were not what we wanted. So they credited us and sent the the ones we wanted…it was a nice experience and we are now ordering for our whole house.

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Michael, thank you for your wonderful review! While we're sorry the original blinds weren't the right fit for your needs, we're glad we were able to help you find the blinds you wanted and turn the experience into a positive one. It means so much to us that you've chosen Blindster for your whole home. Thank you for your continued business and trust!

  Michael, Atlanta, US · August 21, 2026

• Company review

  Where to start, blinds were ordered and became backordered. Blinds finally showed up without installation instructions.

  Response from Blindster

  Hi Craig, we apologize for the delay in receiving your shades. Unfortunately, material shortages can occur from time to time and may result in backorders. We're also sorry that your order arrived without the installation instructions. A detailed PDF of the instructions is available on the product page, and our customer service team is always happy to help if you have any questions. You can reach us at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST.

  Craig · Verified Buyer · August 19, 2026

• Product review

  Deluxe Blackout Fabric Roller Shades

  I am dissapointed because i cannot use the blind. The picture shows it grey but one side is white and unfortunately that is the side I need you be grey.

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Response from Blindster

  Hi Robert, thank you for choosing Blindster. We're sorry to hear the shade isn't working for your space because of the white backing. Our blackout shades are designed with a white backing, which is noted in the product description, and we apologize if that information was overlooked. If you're still within the 60-day window, our 60-Day Satisfaction Guarantee may allow us to remake the shade with an option that better meets your needs. A member of our customer service team will reach out to you in a separate email to assist you further.

  Robert, Miami, US · August 18, 2026

• Company review

  Ok first was the amount of time it took to arrive...awful since they are in Houston and i am in OKC. Yes i understand that time to assemble is a coule days(only ordered 1 blind) so would half a day to assemble . 3 weeks later i m calling to see where my order is.Well guess what folks it was made outside of the country and they could not provide information untill it was shipped . Nothing was said about out of country in their site on this producr as far as i could find. When it did arrive it was the right size and install was simple . THEY NEED TO LET PEOPLE KNOW WHEN IT IS MADE OUT OF COUNTRY . I would not of ordered and looked for different people

  Response from Blindster

  Hi Roy, thank you for placing an order with us and for taking the time to share your feedback. We’re glad to hear your blind arrived in the correct size and that installation was simple. Estimated production times are listed on each individual product page, and once an order ships, most orders are delivered within 2–5 business days. In reviewing your order, we see that it took 17 days from the date it was placed to the date it was delivered. Some of our window treatments are manufactured in the U.S., while others may come from production facilities in Mexico or Asia. When treatments ship from facilities outside the U.S., we use U.S. tracking numbers, so tracking scans may not appear until the shipment has completed the customs process. We appreciate your feedback and will certainly keep your comments in mind as we continue to improve our customer experience.

  Roy · Verified Buyer · August 14, 2026

• Product review

  LEVOLOR Blackout Fabric Roller Shades

  Levolor Blackout Roller Blinds

  These Levolor blackout roller blinds work better once the tension is adjusted, but they do not extend the full length and they billow when you try to push them up. I thought I was ordering spring roll blinds, this mechanism is just inferior. There is a red plastic thingy that is supposed to act as an allen wrench, but do yourself a favor and use a real allen wrench for adjustments. Once I adjusted the tension and length, per the instructions, they work slightly better. The instructions claim that the more you operate them, the better they work. I have not seen this to be the case.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Carol, we're sorry to hear about the issues you've experienced with your shades. This is not the experience we want for our customers, and we understand how frustrating it must be to have difficulty operating your blinds. A member of our customer service team will reach out to you to provide further assistance.

  Carol, Salt Lake City, US · August 11, 2026

• Product review

  Deluxe Blackout Fabric Roller Shades

  fabric creases, spring broken in roller

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Sharon, thank you for choosing Blindster and for sharing your experience with us. We're sorry to hear that your roller shade arrived with these issues, and we apologize for the inconvenience this has caused. One of our customer service team members will be contacting you separately by email to follow up and assist with your shade. We appreciate your patience and the opportunity to address your concerns.

  Sharon, Newton, US · August 3, 2026

• Company review

  I like the color and material. The workmanship is poor. You had the exact measurements of my windows. I even called to confirm the you do not cut anything from the height/length of the window, yet the large window shade does not reach the bottom. The small one barely gets there. I am sending photos to show why I am disappointed. They were installed by somone who does this daily for a company who sells draperies and blinds, so I know they are hung properly. It seems they are just not cut correctly. This has been a great disappointment to have spent so much money on the shades and installation only to have them not fit the windows.

  Response from Blindster

  Hi Cynthia, thank you for taking the time to share your experience. We're sorry to hear that the shades you received are not fitting as expected. We appreciate you providing details about the installation and measurements, and a member of our customer service team will be contacting you to review the issue and assist you further.

  Cynthia · Verified Buyer · July 31, 2026