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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Processed my refund promptly. Product appeared to be good quality but did not like the color of the headrail and they were unable to send a different one.

    I am unhappy with the headrail that is the wrong color for a gray shade. Website says white will be provided if match is not available. It does come in gray or white. Vanilla was sent and it is ugly.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi Paula, we’re very sorry to hear about the color mismatch with the headrail and that the Vanilla option wasn’t what you expected. We understand how disappointing that can be. A member of our customer service team has reached out to assist you further.

    Paula, Yakima, US ·

  • Company review

    Measured and ordered 42 wide by 40 long and what arrived was 45 wide by 42 long. Didn’t know inches would be added? Can’t figure out how to mount because now it won’t work as an inside mount . Ughhhh…and for almost 200 dollars, can’t use!

    Response from Blindster

    Thank you for your order, Colleen, and we’re sorry for the frustration this has caused. We reviewed your order and can confirm that the shade was made to the 45" x 42" measurements submitted with the order. That said, we certainly want to help get this resolved for you. We can assist with a remake under our Fit or Free Guarantee so you can get a shade that works for your window. A member of our customer service team will be reaching out to you in a separate email with more information and to help with the next steps.

    Colleen · Verified Buyer ·

  • Company review

    Despite accurate measurements, the blinds were too short.

    Response from Blindster

    Hi Philip, we’re sorry to hear the shades did not fit as expected. We understand how frustrating that can be after taking accurate measurements. A member of our customer service team would be happy to review your order and measurements to determine what may have happened and discuss the options available to help resolve the issue. Thank you for bringing this to our attention.

    Philip · Verified Buyer ·

  • Company review

    Blind fell in 24 hours. Trying to return

    Response from Blindster

    Hi Paula, we're sorry to hear that your blind fell shortly after installation. That's not the experience we want for our customers. We see that a member of our customer service team has already reached out to you for further assistance, and we hope we can get this resolved for you as quickly as possible.

    Paula · Verified Buyer ·

  • Company review

    product is good. no directions for install. i did go to youtube and review your video. not good. Valance was large than my inside mount blinds

    Response from Blindster

    Hi Jane, we're sorry to hear about your experience with the installation instructions and the valance on your blinds. We understand how frustrating it can be when the installation process doesn't go as expected. A member of our customer service team has reached out to you directly to provide further assistance, and we hope we can help resolve your concerns.

    Jane · Verified Buyer ·

  • Company review

    When my cellular shades were made they only deducted less than 1/8” from my measurement. As a result my blinds don’t operate properly. They refuse to take responsibility.

    Response from Blindster

    Hi Jeremy, we're sorry for the confusion surrounding the deductions on your cellular shades and any frustration this situation caused. We're glad to see that your shades have been remade and are on their way to you, with delivery expected shortly. We appreciate your patience and hope you'll give us another opportunity to provide a better experience in the future.

    Jeremy · Verified Buyer ·

  • Product review
    1 Inch Premium Aluminum Blinds

    We ordered a line for our garage. We actually just got all new windows and doors in our house and we’re looking for a place to order blinds or shades so we started with one for the garage when using the tilt the slats do not fully close and it raises up e

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5

    Response from Blindster

    Hi Lorie, we're sorry to hear that your blind is not functioning properly. We appreciate you bringing this to our attention and see that our customer service team is already working with you and waiting for your response regarding the next steps. We hope to get this resolved for you as quickly as possible and appreciate the opportunity to help.

    Lorie, Sidney, US ·

  • Company review

    The product I bought was exceptionally poor in quality. Probably my fault, price seemed low.. This company is definitely a one and done.

    Response from Blindster

    Hi Brent, we’re sorry to hear the product didn’t meet your expectations and that you feel the quality was poor. If you’d like to share more details, we’d like to help. A member of our customer service team will be reaching out to assist further.

    Brent · Verified Buyer ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Still waiting for the promised refund

    I had an extensive chat conversation with one of your representatives who explained I wold receive a refund to the card used with the initial purchase. Still waiting . . . Meanwhile my other order is in process which I will review once received.

    Value of Product
    4 out of 5
    Quality of Product
    3 out of 5

    Response from Blindster

    Hi Pamela, thank you for taking the time to share your feedback. We’re sorry to hear that you decided to move forward with a refund and apologize for any frustration regarding the wait. After reviewing your order, we see that we have not yet received a response from you with the requested update. As soon as we hear back from you, we’ll be happy to move forward with processing your refund to your original form of payment. We appreciate your patience and look forward to assisting you further.

    Pamela, Anaheim, US ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    I know that I ordered a black screen not white. And it’s too wide. I gave you measurements exactly as you told me. This was a complete waste of money.

    I ordered black blinds and received white. Not happy

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Patti, we apologize for the disappointment with your order and understand your concerns regarding the color and fit of your shade. We reviewed your order details, and our records indicate that the shade was submitted in white. That said, we’d love the opportunity to assist you under our Satisfaction Guarantee and help you find the correct color option for your needs. One of our customer service team members will be contacting you soon to discuss the next steps and assist with your concerns. Thank you for giving us the opportunity to help.

    Patti, Elmira, US ·

  • Company review

    So far no one has helped me at all. I have a blind to exchange, a blind that came ripped, and blinds that are lopsided.

    Response from Blindster

    Thank you for your feedback, Jack. We’re very sorry to hear about the delay in response and the issues you’ve experienced with your order. This is not the experience we want for our customers. A member of our customer service team will be reaching out to you in a separate email to assist you further and help resolve these concerns.

    Jack · Verified Buyer ·

  • Company review

    We ordered roller shades for our entire house based on the positive reviews, but unfortunately our experience has been very disappointing. The quality of the shades is poor, and many of them do not roll up smoothly or properly. They require constant adjustment and maintenance, which is not what we expected from a new custom product. Given the cost and inconvenience, I would not recommend Blindster and wish we had chosen a different company.

    Response from Blindster

    Hi Taaseen, we're very sorry to hear that your roller shades haven't performed as expected. We understand how frustrating it must be to invest in new custom shades for your entire home and then experience issues with them not rolling up smoothly. Our team has reached out to offer our assistance, but we haven't received a response. We'd still love the opportunity to help resolve the problems you're experiencing and ensure your shades are operating properly. Whenever you're ready, please respond to our email or contact us, and we'll be happy to work with you toward a solution. We hope to hear from you soon.

    Taaseen · Verified Buyer ·

See our reviews on REVIEWS.io