Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Good blinds, poor instructions.

  The blinds are very nice, but one had to be operated a few times to work out...?...something. The install instructions were lacking and there were no YouTube videos for these particular blinds, so that was a thing.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Tracy, thank you for taking the time to share your experience with the Deluxe Light Filtering Double Cellular Shades. We're glad to hear that you find the shades nice, but we apologize for any confusion during operation and for the lack of install instructions. A member of our customer service team has reached out to you regarding the issue. We’re here to help!

  Tracy, United States · April 23, 2025

• Product review

  1 Inch Premium Aluminum Blinds

  The raise and lower feature did not come with my blinds.

  The raise and lower feature did not come with my blinds. I assume that's because they are only 11" wide. I will install a small cleat next to the blinds to tie them off so I can raise and lower them.

  Value of Product

  3 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hello Ralph, thank you so much for your feedback! You are right—blinds with widths under 15 3/8 inches for an inside mount or under 15 inches for an outside mount aren't designed to lift and come with a center wand tilt. If you have any questions or need further assistance at any point, please don’t hesitate to reach out. We're always happy to help!

  Ralph, Naugatuck, United States · April 22, 2025

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Nice looking...but....

  Shade installed very easily. However, the other day I went to pull down between my thumb and first and middle finger...and the batten snapped in half. Weak.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Steven, thank you for your feedback on the Deluxe Blackout Vinyl Roller Shades. We're glad to hear that the installation process went smoothly, but we’re sorry to learn about the issue you're having. Your experience is important to us. A member of our customer service team has reached out to you in a separate email. We're here to help and resolve this for you!

  Steven, Moorestown, United States · April 22, 2025

• Company review

  Although I am satisfied with the product, I was disappointed to find that all or part of the blinds that I purchased were made in China. You join hundreds of other companies that exploit the workers in China to make a profit.

  Response from Blindster

  Hi Joseph, thanks for your feedback. We hear you and really appreciate your concern. Some parts of our products are made overseas, including in China, but we only work with partners who meet strict ethical and labor standards. In some cases, U.S. made components just aren’t available or would make our products unaffordable for most of our customers. We’re always working to improve and be transparent about how we source. Thanks again for sharing your thoughts with us.

  Joseph, United States · Verified Buyer · April 17, 2025

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Bad Universal Hardware

  Unfortunately the descriptions of these blinds make it sound like you don't need any extra tools or hardware than what it comes with. Somehow I had gotten that idea from navigating this site. However, you will need a drill to screw holes with very specific sized drill-bits, smaller screws of your own if you're drilling into wood paneling like I was (their universal-length screws are like 1.5 inches long), wall fasteners for drywall, they give you a single instruction booklet for every single type of blind they offer that you have to navigate, (didn't come with that hardware), and a firm understanding of their instructive terminology in order to actually be able to get this thing to install properly. Also, make sure you leave a small gap between the roll and the ceiling if you have a drop ceiling; you cannot put on the covers for the sides of the roll to make it look good because they just don't mention that part.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Jonathan! Thank you for your thoughtful review of the Deluxe Blackout Vinyl Roller Shades. We apologize for any confusion regarding the installation process and the hardware requirements. Our website lists specific parts and tools, including drill bits, that are needed in the "How to Install" section on the product page, but we apologize if it's not clear. If you need further assistance or have any questions, please don’t hesitate to reach out to our customer service team. We're here to help!

  Jonathan · April 15, 2025

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Not exactly what I ordered

  I thought I was ordering a blind for an overhead skylight. I received a blind for a vertical window. Either I misunderstood the product after searching for roller blinds for skylights or Blindster simply didn't deliver what I wanted. This could be easier to navigate on the website. Most people order blinds for vertical windows, so this shouldn't be a problem for most. I was able to modify the blind so it is working well. The blind itself seems well made with quality materials. The price was reasonable, but not low. Shipping was extremely slow. The package did not move for for 6 days after being ready for pickup and then it was on the slow truck. I would buy from Blindster again, but I would also look carefully at the competition.

  Value of Product

  3 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Mark! Thank you for your honest review of the Deluxe Blackout Vinyl Roller Shades. We're sorry to hear that there was any confusion regarding what you'd be receiving, we don't offer any products for skylights. We're glad you were able to modify the blind to fit your needs and that you found the quality to be satisfactory. We apologize for the delay in shipping, as we understand how important timely delivery is. We appreciate your willingness to consider us again in the future and hope we can provide you with a smoother experience next time!

  Mark · April 11, 2025

• Company review

  Measurement was accurate but lind fit was super tight Had to adjust metal to install. Also, tension adjustment isn't really working out.

  Response from Blindster

  Hi Joan, thanks for sharing your thoughts with us. We're pleased to hear that the measurements were accurate, but we're sorry to hear about the issue. A member of our customer service team has reached out to you in a separate email to assist you. We're hear to help!

  Joan, United States · Verified Buyer · April 10, 2025

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Disappointed

  I was pretty excited when they came and excited to hang them up. You're written instructions were horrendous and really didn't cover much at all. I went online and looked it up and got better instruction there but still was disappointed. I put up blinds before so I wasn't totally in the dark on that. When I did get them up finally they worked great except that there's a rough spot in my cord and I'm afraid it's going to wear out and break. I do use them because it's in my bedroom and I like to shut them at night and open them in the morning.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Yvette! Thank you for sharing your feedback on our Deluxe Light Filtering Double Cellular Shades. We’re glad you enjoy using them, but we truly apologize for the confusion with the installation instructions. Regarding the rough spot in your cord, we understand your concern and a member of our customer service team has reached out to you. We're here to help!

  Yvette, Wenatchee, United States · April 10, 2025

• Product review

  Deluxe Blackout Single Cellular Shades

  No Room For Continuous Cord Mount Even Though it is Within Specs

  The shades are wonderful. I got 3 same size blackout accordion shades with an inside mount. Each of our windows has a 3" depth. Unfortunately the continuous cord mound doesn't really have room to be mounted between the shade and the woodwork, which I assume is the proper location. See pictures for the less than satisfactory solution we had to use. I cannot see how your 3/4" minimum depth requirement for inside mount would even work, and we have 3". I'd appreciate your thoughts on this issue.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Response from Blindster

  Hi Barbara! Thank you for taking the time to share your thoughts on our Deluxe Blackout Single Cellular Shades. We’re glad to hear that you find the shades wonderful! We see that a member of our customer service team is currently working with you to resolve the issue with the continuous cord loops. We're here to help!

  Barbara · April 10, 2025

• Product review

  Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

  When exposed to sunlight over time the plastic clips that hold the springs fail. These plastic parts should be metal. That would eliminate this problem. I have had 2 of these failures.

  Value of Product

  4 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Timothy, Grand Haven, United States · April 10, 2025

• Product review

  Premium Light Filtering Fabric Roller Shades

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  5 out of 5

  Ronda, United States · April 8, 2025

• Product review

  Deluxe Exterior Outdoor Solar Shades

  Outdoor blinds issues

  Ok the blinds seem to be well made however after hours of installing them I have some fedback for you. The screws to hang the brackets are terrible. Every drill bit or screwdriver I used fell off the screws because the track on the screws for the screwdriver is not deep enough. It added hours to the installation. The end caps ( black ) for both sides of the blinds are cheap and the part that goes into the ends broke off on about 30% of the blinds. The actual blinds are nice but if the blinds are not hung perfectly there is a ripple in the blind itself that is very difficult to straighten out and needs a lot of time to adjust. These are little things that you can improve on and make the install process much better. Thx

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Lou! Thank you for your constructive review of our Deluxe Exterior Outdoor Solar Shades. We appreciate your feedback on the screws and end caps, and we apologize for the challenges you faced during installation. We see that a member of our customer service team was able to assist you with getting the end caps replaced. If you need further assistance or have any other feedback, feel free to reach out. Thank you for choosing us!

  Lou, United States · April 7, 2025