I only received 1 valance for 8 blinds ordered.
I only received 1 valance for 8 blinds ordered.
Response from Blindster
Oh no, that is a major issue! Please email [email protected] and we will get you the other 7 valences immediately.
Evan ·
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
374 reviews with 2 stars · Clear filters
I only received 1 valance for 8 blinds ordered.
Response from Blindster
Oh no, that is a major issue! Please email [email protected] and we will get you the other 7 valences immediately.
Evan ·
We bought 2 several weeks ago, thinking they'd be easy to install. Instructions provided are very disappointing. If we keep them, we'll have to hire a handy man to install. Looked high and low for a video guide, but seems every competitor except Blindster has a video.
Response from Blindster
So sorry for the inconvenience! We've actually uploaded new installation videos if you would like to check them out. Here's our video for No tools installation specifically. https://www.youtube.com/watch?v=Qqohl52uS3Y&index=4&t=0s&list=PLkHfQDP0i2LL2KqGOMLKQnLjw1kIvqLRZ
James W ·
We bought 2 several weeks ago, thinking they'd be easy to install. Instructions provided are very disappointing. If we keep them, we'll have to hire a handy man to install. Looked high and low for a video guide, but seems every competitor except Blindster has a video.
Response from Blindster
So sorry for the inconvenience! We've actually uploaded new installation videos if you would like to check them out. Here's our video for No tools installation specifically. https://www.youtube.com/watch?v=Qqohl52uS3Y&index=4&t=0s&list=PLkHfQDP0i2LL2KqGOMLKQnLjw1kIvqLRZ
James W ·
Poor, flimsy quality and over price for the,value received.
Response from Blindster
We are so sorry for any inconvenience you may have faced. Should you have any major issues with the product, we'd be happy to speak with you. Thank you for your thoughts.
Gale ·
The blind came in a timely manner & is the perfect color. It, however, was slightly too narrow and rolls down crooked. We have adjusted the hanging brackets, but with no luck to correct the problem.
Response from Blindster
Hello Nancy, I do apologize for the issue you are having with your shade. This is what we call telescoping and it is something we can send you troubleshooting to fix. We will contact you directly to help you resolve this issue.
Nancy ·
These blinds are average for quality and components used. If you are using IKEA or home depot brand they are a bit better, but no where near Levlor or Bali hopefully they will last 5-10 years
Trevor ·
2 blinds same size ordered, one was oversized. The replacement took 2 weeks and was damaged (bent).
Response from Blindster
Hello Kim, I apologize for the replacement taking so long to get to you and that it arrived damaged. We will reach out to you to talk about how to resolve this issue.
Kim ·
Our blinds came without the appropriate hardware.My husband had the company send out more hardware but it still wasn't right. My husband was able to make it work though, but one of the blinds doesn't compress all the way up on one side and doesn't go all the way down on the other,so always a bit uneven. The blinds themselves look good, but disappointed that one is just not quite right. Going to keep it though, not worth the trouble to send it back.
Response from Blindster
Hello Nancy, I apologize for the shade not working correctly. We will contact you directly to help with troubleshooting the shade and discuss a remake if needed.
Nancy ·
Our blinds came without the appropriate hardware.My husband had the company send out more hardware but it still wasn't right. My husband was able to make it work though, but one of the blinds doesn't compress all the way up on one side and doesn't go all the way down on the other,so always a bit uneven. The blinds themselves look good, but disappointed that one is just not quite right. Going to keep it though, not worth the trouble to send it back.
Response from Blindster
Hello Nancy, I apologize for the shade not working correctly. We will contact you directly to help with troubleshooting the shade and discuss a remake if needed.
Nancy ·
One of my blinds does not go up all the way. It says on one end.
Response from Blindster
Hello Katie, I am so sorry that there was an issue with your order. We will contact you directly to discuss getting a remake done for you.
Katie ·
One of my blinds does not go up all the way. It says on one end.
Response from Blindster
Hello Katie, I am so sorry that there was an issue with your order. We will contact you directly to discuss getting a remake done for you.
Katie ·
I am truly disappointed in these blinds. They feel like paper,...so thin/flimsly and cheep. I would never buy these again and I wish I wouldn't have purchased them. This is the problem with buying something online, you can't touch and feel your product.
Response from Blindster
Hello Joel, I am sorry you are unsatisfied with your order. We will contact you about your order and go over some options to resolve any issues.
Joel ·