Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Company review

  OUr blinds arrived and they were each one inch longer than what we ordered. We had to reconfigure the windows and the cabinet next to it to try andmake it work. This was disappointing. Eaqually disappointing was the workman ship and we got soft Romasn shades and the top tier sew lines were crooked. In other words it was not a straight line across. It is such ah ssle to return something that large, but we are not overly impressed

  Response from Blindster

  Thank you for your feedback, Patricia! We're sorry to hear about the issue with your order and that the workmanship didn’t meet your standards. We completely understand your disappointment, as we aim to provide quality products and a seamless experience. A member of our customer service team has reached out to you regarding your order. We appreciate your honesty and hope to better serve you in the future.

  Patricia · Verified Buyer · May 29, 2025

• Company review

  The finish looked blotchy and dusty but when we tried to clean it (with a damp, clean cloth) it looked the same. Very disappointing when you spend money for something new yet it looks dirty and you can’t clean it.

  Response from Blindster

  Thank you for your feedback, and we're truly sorry to hear about the issue with your blinds. We completely understand how disappointing it must be to receive something new that doesn't meet expectations. That said, we’re glad our customer service team was able to step in and assist you with a replacement. Your satisfaction is important to us, and we appreciate the opportunity to make things right. If there’s anything else we can do to help, please don’t hesitate to reach out. Thank you again for giving us the chance to fix the situation!

  Randy · Verified Buyer · May 20, 2025

• Product review

  Deluxe Light Filtering Single Cellular Shades

  Hanger issues! Hangers width not adjustable

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Andy! Thank you for taking the time to share your thoughts with us. A member of our customer service team has reached out to you in a separate email to assist you. We're here to help!

  Andy, US · May 19, 2025

• Product review

  1 Inch Aluminum Blinds

  Surprised by epoxy hangers and one arrived after return from job site! Poor coordination on your part!!

  Value of Product

  3 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Andy! Thank you for sharing your experience with us. We're glad to hear you found the quality of the 1 Inch Aluminum Blinds to your liking. If there’s anything more we can do to improve your experience, please don’t hesitate to reach out.

  Andy, US · May 19, 2025

• Company review

  Blinds were great except one thing. These are blackout shades that we ordered in black. But the outside color is white. i could not find any description or pic that states that. Now I have to find shades that are the same color on both sides.

  Response from Blindster

  Thank you for your feedback, David! We're glad to hear you like the blackout shades overall. We apologize for any confusion regarding the color on the outside. The Deluxe Blackout Fabric Roller Shades do have a white acrylic backing as noted on the site. If you're looking for a consistent black appearance on both the front and back, our Deluxe Light Filtering Fabric Roller Shades in black are a great alternative, as they do feature the same color on both sides. If you’re interested in exploring a remake of your current shades, we’d be happy to look into that for you as well. Just reach out to our service team and they'll be happy to assist you.

  David · Verified Buyer · May 18, 2025

• Product review

  Deluxe Exterior Outdoor Solar Shades

  Disappointed

  I like the material of the shades, but they can't seem to handle the slighest bit of wind. When this happens, they detach from the anchor and fly all over the place.

  Value of Product

  3 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Sylvia! Thank you for your feedback regarding the Deluxe Exterior Outdoor Solar Shades. We're glad to hear you like the material; however, the bungee hold-downs are designed to help limit swaying, but they won’t completely eliminate movement, especially in windy conditions. If you're experiencing strong gusts or inclement weather, we highly recommend rolling up the shades to prevent any damage and ensure they stay secure. Please feel free to reach out if you have any other questions or need assistance—we’re always happy to help!

  Sylvia, Fort Worth, US · May 15, 2025

• Company review

  Quality of stitching & attention to detail could have been better. One blind was missing a screw in the support bracket and none of the brackets were directly in line.

  Response from Blindster

  Thank you for your feedback, Rebecca! We appreciate your feedback regarding the stitching and details of your shades. We see that a member of our customer service team has assisted you with your order. Should you have any further questions or concerns, please don't hesitate to reach out. We look forward to helping you with your next order!

  Rebecca · Verified Buyer · May 12, 2025

• Product review

  1 Inch Cordless Aluminum Blinds

  Prefer Different Installation Hardware

  I decided to give blindster a second try, and things went more smoothly than the first time. The blinds look nice, and the price and promptness of delivery were great. Although I was skeptical about the cordless feature, I do like it. Overall, I am satisfied with the purchase. My beef is with the installation hardware. With blinds 64" wide, it would take 4 hands to follow the instructions for placement of the mounting brackets. As such, I devised my own system. Box brackets rather than snap-on brackets would be easier to use and would make it much easier to remove and reinstall the blinds. To install 64" blinds into 4 snap-on brackets, I had to turn out the screws on the bottom of the brackets to give the metal flange a little play. After doing that, the blinds easily snapped in. Then I had to tighten the screws on the bottom of the brackets. A thumb screw would be helpful if snap-on brackets must be used. The screws for mounting the brackets did not come with anchors; an outside mount is likely to be made into drywall, so such anchors are needed. The snap-on brackets do not accept a nut driver to fasten the screws all the way down, so if snap-on brackets continue to be used it would be helpful to redesign the brackets to give more clearance for a nut driver. For the valance to be useful and to provide a nice finished look, it should be 4" longer than the blinds are wide. I did not use my two pieces of valance, because I thought the blinds were better-looking without those. Bottom line? I like the blinds, but the installation hardware could be improved.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Durward! Thank you for giving us another chance and for your detailed 3-star review of our 1 Inch Cordless Aluminum Blinds. We’re delighted to hear that you are satisfied with the look, price, and prompt delivery. Your feedback on the installation hardware is invaluable and we appreciate your insights. If there's anything else you'd like to share or if you need assistance, please reach out. We’re here to help and hope you enjoy your blinds for years to come. Thank you for choosing Blindster!

  Durward, Monroe, US · May 3, 2025

• Company review

  Beautiful but workmanship suffers in that the blinds tend to stick and the shutter pull comes off. Otherwise, nice

  Response from Blindster

  Thank you for your review, Cheryl! We appreciate your compliment on the beauty of the blinds, and we genuinely apologize for the issues you’ve encountered. Your feedback is important to us. If there's anything we can do to assist you, please feel free to reach out. Thank you for choosing Blindster!

  Cheryl · Verified Buyer · May 2, 2025

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Good shade - hardware could be better

  Bought 2 roller shades to replace cell shades that gave up after 5 years. The material is sturdy and the rolling mechanism does its job. I was a little put off that I had to add tape to one end as a shim to get them to roll up evenly. We have 2 power shades and they do NOT have that issue, so I'm thinking quality control needs a boot to the backside. The included mounting hardware is drywall anchors and screws. If your home is like mine, they installed drywall tape with metal reinforcement that this hardware is useless for. I used the salvaged sheet metal screws from the dead cell shades. FYI - these were included from Blindster 5 years ago and whoever had the idea to cut costs and remove a couple of dollars worth of optional screws should be saying "would you like fries with that" now.

  Value of Product

  3 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Paul! Thank you for sharing your thoughts on the Deluxe Blackout Vinyl Roller Shades. We're glad to hear that you found the material sturdy and the mechanism functional. It’s valuable insights like yours that help us improve. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help!

  Paul, Carmichael, United States · April 30, 2025

• Company review

  The blinds are good. Only 3 of 5 stars because we can't get a normal pull string anymore. Only this loop pulley thing. I had to break off the pull tension device that is supposed to be screwed to the wall because I don't want anything screwed to the wall and the dvice locks unless there is tension. Also, the one of the two blinds lowers smoother than the other.

  Response from Blindster

  Hi Tammy, thank you for taking the time to share your thoughts! We’re glad to hear you find the Deluxe Blackout Single Cellular Shades to be of good quality. As part of industry-wide safety regulations, corded blinds and shades are no longer available. Additionally, shades with this lift type function best when the tension device is properly installed. If you’re still experiencing any issues with your shade’s operation, please don’t hesitate to reach out to our customer service team. Your feedback is invaluable, and we look forward to assisting you again in the future!

  Tammy, Woodridge, United States · Verified Buyer · April 29, 2025

• Company review

  Ok quality too high prices

  Response from Blindster

  Hi Alexander, thank you for your review! We appreciate your feedback regarding the quality and pricing of our products. We always strive to offer the best value, and your input is important to us as we continue to improve. We hope you’ll consider us for your future needs and find something that fits your expectations perfectly. Thank you for choosing Blindster!

  Alexander, Plymouth, United States · Verified Buyer · April 28, 2025