Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Product review

  1 Inch Aluminum Blinds

  Near whole house order

  I ordered blinds for several rooms. I asked that the order be expedited and it was and I appreciate that part of it. The problem is several parts were missing and several of the valances were bent. You did send the missing leveling blocks but I still haven't received the hold down brackets for the door mounted blind.

  Response from Blindster

  I am so sorry Jason, I will reach out to you immediately to fix this issue. We will ensure that you receive all the parts you're needing.

  Jason · September 17, 2018

• Product review

  1 Inch Aluminum Blinds

  The blinds were the right

  The blinds were the right size but the head clips were not included.

  Response from Blindster

  Hi Bonalyn, I'm so sorry about this. I will be reaching out to you and we're going to get this taken care of immediately. I apologize again for the inconvenience.

  Bonalyn · September 13, 2018

• Product review

  Deluxe Blackout Fabric Roller Shades

  Needed reverse roll. Not available.

  Needed reverse roll. Not available. So it is not effective. Also arrived pre bent on the lower part of screen.

  Response from Blindster

  Hi Emily, I'm so sorry you experienced this issue. I will be reaching out to you right away and we will get your problem taken care of. Again, I apologize for any problems caused.

  Emily · September 13, 2018

• Product review

  Deluxe Light Filtering Double Cellular Shades

  The cellular blinds with the

  The cellular blinds with the down,up feature don,t slide down all the way without pulling on the bottom while trying to hold onto the cord at the same time.

  Response from Blindster

  Hi Mari, I will be contacting you immediately to find a resolution to this issue. I'm sorry for the inconvenience you are facing with your cellular shades.

  Mari · September 10, 2018

• Product review

  2 Inch Super Value Cordless Faux Wood Blinds

  Poor install directions

  Blinds do not come with instructions so have to go on-line. Does not indicate how to get shade down. Assume I need to cut something somewhere. Valance cut too short. Does not cover so wasted.

  Response from Blindster

  Hello Carol, I apologize about the issue with the valence. I will be reaching out to you soon to see if we can get that fixed. I also apologize for the issues with instruction, we can help you with the questions regarding the function over a phone call.

  Carol · September 2, 2018

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Wrong sizes and type

  I received a valence for an outside installation instead of inside. It does not fit inside my window. Also two of the cords are missing the plastic knob on the end to pull on. I've emailed customer service twice and never received a response. I never even received an email saying the blinds had shipped!!

  Response from Blindster

  Hi Emily. I'm very sorry for the issues with your blinds and I'm sorry to hear you have not received a response from customer service. I will be reaching out to you soon. We will fix the issues you are facing.

  Emily K · September 1, 2018

• Product review

  PVC Vertical Blinds

  Vertical blind purchase

  Install was easy about 30 minutes. Blinds were real flimsy, after one week one of the vanes broke off at the punched hole. Luckily they sent me ONE extra. I purchased the warranty which I am sure I will be using because of quality.

  Response from Blindster

  Hello Eric, So sorry to hear that you aren't pleased with your vertical blinds. I will reach out to you soon regarding a vane breaking off to ensure the rest of the vanes are up to our quality standards, we want to make sure you're happy with your purchase.

  Eric · August 29, 2018

• Product review

  Super Value Cordless Blackout Single Cellular Shades

  The shade would not retract

  The shade would not retract properly due to the large size of the window I think. Almost 5' X 5'. However I called Blindster and decided to try a pull cord model and was pleasantly surprised when they gave me full credit for the original shade. Then told me to donate it to my favorite charity. I'll keep trying until I get it right.

  Response from Blindster

  Hello Robert, sorry about that issue with the shade. I'm glad we could help you find a solution, however. We'll keep trying until we find the perfect product for your window.

  Robert · August 28, 2018

• Product review

  No Tools Cordless Light Filtering Single Cellular Shades

  3M Adhesive

  The blinds are beautiful. But the double-stick tape that you used to mount them with doesn't work very well. These no tool blinds I actually had to drill holes in the mounting brackets and screw them to the upper inside window sill to get them to stay in place.

  Response from Blindster

  Thank you for your feedback Michael. Someone from management should be reaching out to you soon regarding the adhesive on your shades.

  Michael · August 27, 2018

• Product review

  Cordless Light Filtering Single Cellular Shades

  3M Adhesive

  The blinds are beautiful. But the double-stick tape that you used to mount them with doesn't work very well. These no tool blinds I actually had to drill holes in the mounting brackets and screw them to the upper inside window sill to get them to stay in place.

  Response from Blindster

  Thank you for your feedback Michael. Someone from management should be reaching out to you soon regarding the adhesive on your shades.

  Michael · August 27, 2018

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  Customer Service

  Was told by 3 agents blind was shipped on 8/6, but none were able to provide a tracking #, for good reason - the blind was not shipped. Only one agent of the 3 called me back after contacting the factory and talking with a supervisor who did approve overnight shipping. I received the blind on 8/15. The top header of the blind is bent.

  Response from Blindster

  Hi Glenda, I am so sorry you had to deal with this hassle during the shipping process. The process should be painless, and we're sorry that it hasn't been. Someone from management will be reaching out to you soon regarding the bent headrail. Again, I am so sorry.

  Glenda · August 25, 2018

• Product review

  Deluxe Cordless Light Filtering Pleated Shades

  Somewhat satisfied

  I liked the quality of the blinds themselves. But, not so much with the brackets that they hang from. Very poor quality for the price paid. If you pull too hard on the strings the blind pops off of the bracket so you had better keep a small ladder close by!

  Response from Blindster

  I am so sorry you are having this issue. Please email a photo or video of the issue to [email protected] and we'll do our best to solve this issue for you.

  Isaiea C · August 13, 2018