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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Company review

    Good quality only disappointment was one of the blinds was slightly chipped

    Response from Blindster

    Thank you for your feedback, Dakota! We're glad to hear you found the quality good, but we apologize for any defects. Your satisfaction is important to us, and we're here to help if you have any concerns. A member of our customer service team has reached out to you in a separate email.

    Dakota · Verified Buyer ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Beautiful But With Some Serious Faults

    The shades themselves were great, but the hardware was absolutely terrible! No matter what we did, the screws kept stripping. What should have been a simple process was made exponentially more difficult. And believe me when I say it was not user error, my husband is a contractor.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Thank you for your feedback, Dustin! We're happy to hear that you're pleased with the shades themselves. However, we sincerely apologize for the trouble you experienced with the hardware. It's frustrating when installation doesn't go as planned. We value your input and will pass it along to improve the overall experience. Thank you for choosing Blindster.com and we hope to provide you with a better experience in the future!

    Dustin, The Woodlands, US ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Material.

    One of the large shades had fabulous heavy substantial material. The rest were flimsy but still worked. I would have thought them most delightful if all made by the same heavy fabric. But all worked.

    Value of Product
    3 out of 5
    Quality of Product
    2 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hello Rebecca, thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear that there were differences in the material quality between your shades. We understand how important consistency is, and we regret that this part of your order didn’t meet expectations. While we're glad to hear all of the shades are functioning properly, we want you to feel fully satisfied with both the look and feel of your purchase. If you experience any issues or would like us to look into this further, please don’t hesitate to reach out. We appreciate your business and the opportunity to improve.

    Rebecca, Perry, US ·

  • Company review

    I measured to fit my window so the width is perfect the length is good but it won’t stay down it keeps moving up about a inch when it is full length so I’m not happy about it maybe in time it will stay down who knows

    Response from Blindster

    Thanks for your review, and we’re sorry to hear about the issue with your blind not staying down. If the issue is still happening, please don’t hesitate to contact us at [email protected]. We’re happy to assist and want to make sure your blind works just the way it should!

    Eric · Verified Buyer ·

  • Product review
    No Tools 2 Inch Cordless Vinyl Faux Wood Blinds

    Faux Wood Blinds

    I am a little disappointed with the blinds. The slats are very thin and made from a flimsy vinyl (not sure where wood comes in) and they bend easily. I have to straighten the slats after lowering them, especially the bottom two. The blinds fit my window, the lifting and lowering mechanism works well and the headrail gives them a nice finish.

    Value of Product
    4 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We're sorry to hear that the product didn’t meet your expectations, and we completely understand your concerns. We’re glad to know the fit and functionality are working well for you, and we want to make sure you're fully satisfied. A member of our customer service team has reached out to you directly.

    Judy, Cypress, US ·

  • Company review

    Not as nice as the 5 shades we ordered previously. Took to long to get and other shades we bought had like a doweling and loop on the bottom, these had slates like a pull shade no loops. Measurements were a little off so we had to adjust them and the the godmother that had to hold the chain tight is hard to work.

    Betty · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Single Cellular Shades

    The color was not what I expected

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Thank you for your feedback, Scott! We're sorry to hear that the color didn't meet your expectations. We understand how important it is for products to match your vision. A member of our customer service team has reached out to you regarding the color. We look forward to hearing from you soon.

    Scott, Cedar Rapids, US ·

  • Company review

    The pully for the blinds is horrible. If I knew it was like that i would not have wasted my money!! Plus the way the connected the cord is can not put one of the shades ask the way up! They are connected with a plastic bead that gets in the way.

    Response from Blindster

    Thank you for your honest feedback, Jill! We're sorry to hear that you're having issues with the continuous cord loop and the bead stop. A member of our customer service team has reached out to assist you. We appreciate your feedback and look forward to better serving you in the future.

    Jill · Verified Buyer ·

  • Company review

    Ordering was straightforward enough, and the price was good. But the blinds are difficult to raise and lower. Especially when raising because they get ouit of line. It's a more complex process than I had expected.

    Response from Blindster

    Thank you for sharing your experience, Geneele! We’re glad you found the ordering process straightforward and the prices appealing. However, we’re sorry to hear that the blinds are proving difficult to operate. We appreciate your feedback as it helps us improve our products for our customers. If you need assistance or advice on how to better use your blinds, please reach out to our customer service team.

    Geneele · Verified Buyer ·

  • Company review

    The quality of the blind was ok, I was hoping for slghtly better quality given the price. It also took a couple weeks to manufactor and then another week for delivery. Would probably not order again,

    Response from Blindster

    Thank you for your honest feedback, Greg! We’re sorry to hear that the quality of the shade didn’t quite meet your expectations. We strive to provide the best possible products and understand how important it is to feel satisfied with your purchase. If there’s anything we can do to assist you further, please don’t hesitate to reach out to our customer service team to assist you. We hope to provide you with a better experience in the future!

    Greg · Verified Buyer ·

  • Company review

    The blind was just right and fit well, but I failed to order the valence so ordered it separately . The valence took forever to get here since it was ordered from overseas was held in Alaska for days but when we did finally get it, it worked very well. I thought everything was made in the USA, but evidently I was wrong.

    Response from Blindster

    Thank you for your review, Mike! We're glad to hear that the blinds fit well and met your expectations. We apologize for the delay with the valence and understand how frustrating that can be. While some materials and parts may be sourced overseas, we partner with suppliers from various locations to ensure high-quality craftsmanship at the best value. Occasionally, international shipping and customs processing can add unexpected delays. We appreciate your feedback and hope to better serve you in the future.

    Mike · Verified Buyer ·

  • Company review

    Blinds are great however I will not order with you again until you stop using FedEx as your carrier. Their service is absolutely terrible.

    Response from Blindster

    Thank you for your feedback, Nicolas! We're glad to hear you enjoy the blinds but are sorry to learn about your past experience(s) with FedEx. We understand how important reliable shipping is and appreciate your input. We're continuously looking for ways to improve our service, and your comments will help us in that process. We hope we can someday earn back your business.

    Nicolas · Verified Buyer ·

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