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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
374 reviews with 2 stars · Clear filters
Inside shades cut long. Different colored hardware. Child proof guide on backwards. Not as high quality as the competition.
Response from Blindster
Hi Scott, we have contacted you regarding this issue, please refer to your email for a resolution to this issue. I sincerely apologize and thank you for reaching out.
Scott ·
Ordered 4 custom blinds. All 4 were missing some mounting hardware. 1 blind didn't open and close.
Response from Blindster
Hi Brian, we have contacted you about this problem. Please refer to your email about a resolution to this issue. I'm very sorry for the inconvenience this has caused.
Brian ·
I like the blinds however, they were 5/8" too short and i never got a reply from the company when I notified them of that.
Response from Blindster
Hey Don, I'm so sorry the blinds arrived short. I will reach out to you via email so that we can get the problem resolved. Again, sorry for the inconvenience.
Don M ·
Raise/Lower mecanism doesn't work
Response from Blindster
I'm sorry to hear about this Tiffany! I will reach out to you immediately to ensure we fix this issue. We'll make sure we get everything working correctly.
Tiffany H ·
Raise/Lower mecanism doesn't work
Response from Blindster
I'm sorry to hear about this Tiffany! I will reach out to you immediately to ensure we fix this issue. We'll make sure we get everything working correctly.
Tiffany H ·
We bought several motorized window coverings. Then awhile late bought another and we can't get the remote to work for the new one. We will be calling soon. Hopefully with assistance we will get them working. Love the other window coverings.
Response from Blindster
No worries Sue, I will be in contact with you immediately and we'll get this taken care of. Happy to hear you love the other blinds, but we'll be sure you love these just as much. Thank you for letting us know.
Sue P ·
It feels very cheap and extremely hard to move up and down. Very disappointed
Response from Blindster
Hi Leslie, I will reach out to you regarding the function of the shade, as it should not be difficult. You can expect an email from me as soon as possible.
Leslie ·
Not the quality I expected. They are remaking because the pulls were sticky and hard to open and one bowed at the top.
Response from Blindster
I am so sorry to hear this Mary. We hope to exceed your expectations with the remake. Again, we apologize for the inconvenience.
Mary ·
I just put in another order to complete my house. Very satisfied with this company when there's a 50% off sale!
Response from Blindster
Awesome, Kenneth! We'll always be happy to help you. Thanks for choosing Blindster!
Kenneth ·
My order was missing 8 verticle strips from one window and 1 vertical strip from another window.
Response from Blindster
I'm so sorry about this Arlene, I'll reach out to you immediately to ensure we get the vertical strips sent your way.
Arlene ·
ON RIGHT SIDE TOP- PLASTIC INSERT(?) IS PUSHED IN. SO WORKMANSHIP IS QUESTIONABLE.I INSTALLED IT ANY WAY,DO NOT HAS THE TIME TO COMPLAIN OR RETURN. THIS MOST LIKELY WILL BE MY LAST PURCHASE WITH BLINDSTER AND MOST LIKELY WOULD NOT BE ABLE TO RECOMMEND TO ANYONE.
Response from Blindster
Hello John, I'm so sorry the blind arrived damaged. I will contact you right away and we will get this taken care of for you. Again, so sorry for the inconvenience.
John G ·
I have ordered blinds from you all one time before. Approximately 15 each of various sizes and was extremely pleased. this time I ordered 6 each to complete our house with your blinds and i was very, very disappointed with the quality of just about everything. I do not know what has changed but something has. A couple or a few of the blinds droop on the ends like there is a warping of the blinds. the edges of the main railing that holds the ropes to open / close and raise or lower the blinds had very sharp edges where there was not a clean cut. the clips to hold the decorative molding on the facing at the top did not hold on to the railing tight and one side would look good and the other end would droop. also I wanted the rod to open and close the blinds and not the ropes but I had to upgrade. Previously I had the option for the rod but made a mistake and did not chose the rod (my bad). the reason I did not send anything back was because I spent all day putting up blinds and did not want to go thru the hassle of packaging everything back up and starting all over again. once again out of the 6 blinds not all were bad but 50% were. one other thing. I should have gotten the spacers since I was a little on the short end of the measurement but I made my own.
Response from Blindster
I'm so sorry about the inconsistencies Kenneth. We appreciate your feedback and thank you for being thorough about your issue. I will contact you immediately to see if we can fix some of the issues with the blinds. Again, so sorry for the inconvenience.
Kenneth A ·
