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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
326 reviews with 1 stars · Clear filters
Received new shades but one had dirty hand prints and another was not set up as it was supposed to be.
Response from Blindster
Oh no, we do our best to ensure quality and this should not have happened. Please send photos of the dirty and broken shades to [email protected] and we will do our best to get this issue resolved.
Carl T ·
The horizontal blinds are wonderful. Vertical blinds are a different story. I have had them two weeks and 2 of the verticals have the holes topped. They don't stay spaced and the individual blinds don't stay in the same position I think they are overpriced because of the low quality
Response from Blindster
Oh no, we are so sorry you're facing this issue! If you email photos of the problem to [email protected], we'd be happy to evaluate possible solutions to the issue. Hopefully we can prove to you that our vertical blinds are just as great as our horizontal products.
Cheryl ·
The horizontal blinds are wonderful. Vertical blinds are a different story. I have had them two weeks and 2 of the verticals have the holes topped. They don't stay spaced and the individual blinds don't stay in the same position I think they are overpriced because of the low quality
Response from Blindster
Oh no, we are so sorry you're facing this issue! If you email photos of the problem to [email protected], we'd be happy to evaluate possible solutions to the issue. Hopefully we can prove to you that our vertical blinds are just as great as our horizontal products.
Cheryl ·
I ordered the top down bottom up cellular shades. One is perfect. The other is 80 inches wide and I hadn't realized there would only be 2 cords holding the shade when I use the top down function. I'm afraid the cords will break as that is a lot of weight to hold. I wish I would have ordered 2 shades on one headrail. I watched all the videos and I thought I had read all the product information before we ordered. Disappointed in that part.
Response from Blindster
Hi Theresa, We appreciate your feedback. The design of the 2 cords are meant so that you don't have so many cords in the middle of the shade when you raise and lower that top down rail and the nylon cording is tested to handle the weight of up to actually 96" wide for that collection. If you run into any issues with the operation of the shade please do give us a call at 888-256-8672 any time M-T 8am- 7pm CT and F 8am- 5pm CT. If you are just unhappy with the shade altogether we do have Guarantees and I see that you spoke with one of our agents on April 10th about one of our options. Thank you for your time.
Theresa N ·
It's to big. It's not easy to measure on your own. Never again. Waste of money
Response from Blindster
Hello Elda, I am sorry your roller shade did not fit and is not to your liking. We do have to options for your order that we would like to discuss with you. We will contact you directly to discuss your order.
Elda ·
It's to big. It's not easy to measure on your own. Never again. Waste of money
Response from Blindster
Hello Elda, I am sorry your roller shade did not fit and is not to your liking. We do have to options for your order that we would like to discuss with you. We will contact you directly to discuss your order.
Elda ·
Not received yet.
Response from Blindster
Hello Thomas, I do apologize for the damage that occurred to your order. I am working with the manufacture on getting your replacement out.
Thomas ·
Not received yet.
Response from Blindster
Hello Thomas, I do apologize for the damage that occurred to your order. I am working with the manufacture on getting your replacement out.
Thomas ·
Got the package, the crown molding didn't fit flush to the detailed eye. There were marks on the shades like someone with dirty hands was putting them together with greasy hands.
Response from Blindster
Hello Michael, I am so sorry that your valance arrived and it was not the correct size and there were stains on your blind. I will contact you directly and assist you in getting a remake.
Michael ·
Not the quality I expected
Response from Blindster
Hello Beverly, I am sorry there is an issue with your Faux wood Verticals. I will contact you directly to discuss options for your order.
Beverly ·
You get what you pay for. Curls on the sides. They did not fit our windows, and we had the correct measurements.
Response from Blindster
Hello Amy, I am sorry that your Deluxe Blackout Vinyl Roller Shades did not work out for you. We will contact you to discuss your order and go over some options. .
Amy ·
I guess not sent in an email and asked for help got no response.
Response from Blindster
Hello Ray, I apologize that you did not get a response to your email. I have searched our system and can not find an email under your email address. I am going to have our It department look into this to make sure we are not missing other email communications from customers. We will contact you directly to go over your options for your order. I do sincerely apologize for the delay.
Ray F ·
