Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Product review

  Deluxe Blackout Double Cellular Shades

  Great blinds, but hardware is difficult and the instructions are unclear.

  The Blinds themselves are excellent--they block all the light except a bit at the edges and also help with noise. They can be raised and lowered easily. However, the hardware was confusing and difficult to install, and the instructions were written in tiny print with confusing diagrams. For an inside mount, it was impossible to get the inside screw (the one furthest from the window) in the ceiling of the window frame because there is corner bead at the edge. I called for help, but none was forthcoming. Fortunately, my window installler told me that I could use just one screw, so that is what we did, and the mounts are secure. The instructions should address this issue since most window openings will have corner bead at the edges. If two screws are really necessary, the hardware should be wider, with another screw hole in the middle.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  We really appreciate your detailed feedback, Nevin! It’s great to hear the shades are working well for you, and we’re thankful that you were able to get them installed with your window installer’s help. We apologize for the installation challenges you faced and appreciate your feedback on the instructions and hardware. Your comments will help us improve our product! If you need further assistance, please don't hesitate to reach out to our customer service team for support. Thank you again for sharing your experience!

  Nevin, Rio Del Mar, US · August 6, 2025

• Company review

  Quality and construction appear to be acceptable thus far. They did measure a half inch shorter than requested.

  Response from Blindster

  Thank you for sharing your feedback Corey! We’re glad to hear the quality and construction are meeting your expectations. We wanted to mention that when it comes to the blinds you ordered, we apply a ½" width deduction to ensure a proper fit. If you notice any deduction greater than that, please reach out to our customer service team so we can look into it for you.

  Corey · Verified Buyer · August 4, 2025

• Product review

  Super Value Cordless Blackout Top Down Bottom Up Single Cellular Shades

  Not the same product as we had purchased before quality is low. They do not sit well on bottom the pull up about an inch or so after you let go I have to put something on the pulls to keep them down all the way.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Elizabeth, thank you for sharing your feedback with us about the Super Value Cordless Blackout Top Down Bottom Up Single Cellular Shades. We did notice that the shades you ordered this time are a different style from the ones you’ve purchased in the past, which could explain the differences you’re seeing. If you’d like to explore other options that may better suit your needs, please reach out to our customer service team at [email protected] or 1-888-256-8672, Mon–Fri, 8 am–5 pm CST. We’d be happy to help find the right fit for you.

  Elizabeth, Denver, US · August 1, 2025

• Company review

  Great customer service and beautiful blind. I know you said one side would be off due to the mechanism of the shade. Just suurprised how much wider of a space there is on one side compared to the other. Leaves a very large gap.Also the shade is difficult to roll up.

  Response from Blindster

  Hi Vicki, thank you for your feedback and kind words about our customer service and the shade you received. For inside mount, we apply an 1/8" inside mount deduction, and the fabric width will be approximately 7/8"-1 3/8" less than the ordered width. This is to ensure the shade fits properly within the window frame and operates smoothly. If you received your shade with deductions greater than that please reach out to our customer service team at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.

  Vicki · Verified Buyer · August 1, 2025

• Product review

  LEVOLOR 2 Inch Wood Blinds

  Not faux

  Faux had a wood grain look & feel and the wood was too smooth and also too glaringly white.

  Value of Product

  3 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hello Sidney, thank you for taking the time to leave your review. We wanted to note that your order was for wood blinds rather than faux wood. The faux wood collection does offer additional white color options with a wood grain look and texture, which might be more in line with what you were expecting. We appreciate your feedback and hope this helps clarify the difference.

  Sidney, Ashburn, US · July 31, 2025

• Product review

  Cordless Blackout Top Down Bottom Up Single Cellular Shades

  Good value, more difficult than expected to install

  We had to hire someone to do the install. Tools are needed. Not difficult but not simple.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Gabby, thank you for sharing your thoughts on the Cordless Blackout Top Down Bottom Up Single Cellular Shades. We appreciate your honesty regarding the installation process and understand that it can be a bit challenging at times. Your feedback is valuable as we strive to improve the experience for our customers. If you need any further assistance, please don’t hesitate to reach out.

  Gabby, Carlsbad, US · July 26, 2025

• Product review

  Super Value Cordless Bamboo Woven Wood Shades

  Blinds don’t hang straight can they be adjusted?

  Value of Product

  4 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Robert, thank you for taking the time to share your thoughts on the Super Value Cordless Bamboo Woven Wood Shades. A member of our customer service team has reached out to you to assist you. We're happy to help!

  Robert, Raleigh, US · July 25, 2025

• Product review

  LEVOLOR Blackout Single Cellular Shades

  Shades are nice but the brackets stink.

  I received my Levolor honeycomb shades within a couple weeks of ordering. Dimensions/color was as ordered. But installation was a bear. The claim that they just "click into place" couldn't be further from the truth. The instructions lack detailed pictures to show exactly how the shades fit into the brackets, like exactly what has to catch? The bracket in the levolor videos also doesn't match the current bracket that is shipped with product. Between two bedroom windows, I spent four and a half hours wrestling with the shades and adjusting the brackets with small screw adjustments. I was finally able to get them to stay in place but I'm not confident they will hold. What good is a nice shade if the installation process stinks. This is a known weak link in the product for years apparently according to online comments and yet still not fixed? Blindster offers "local" contractors that will install for a fee (minimum $100, maybe more from some) but for something like this, it should be simple DIY for the price paid. I am handy and this was a ridiculously and unnecessarily frustrating experience. Also when I was filling out survey questions by selecting squares on a scale of Poor to Excellent or Difficult to Easy on the Value, Quality, and Ease of Installation - the buttons are refusing to accept what I'm clicking. Like it's rigged to give good feedback.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Karin, thank you for sharing your experience with the LEVOLOR Blackout Single Cellular Shades. We’re glad to hear that the dimensions and color were correct, but we’re truly sorry to learn about the difficulties you faced during installation. It’s understandable that the lack of clear instructions and matching brackets added to your frustration. Your feedback regarding the installation process is invaluable, and we will pass it along to our team for consideration. We appreciate your patience and understanding, and we’re here to assist you further should you have any additional questions or concerns. Thank you again for your feedback and for giving us the chance to improve.

  Karin, Louisville, US · July 24, 2025

• Company review

  If I make another purchase, I probably won't pick these blinds. I like the color, and they were easy to install, but they are made of a flimsy material, which definitely isn't worth $200. I would consider replacing the plastic beaded string for pulling up and down with a flexible handle, especially if the blinds are being used on the exterior.

  Response from Blindster

  Thank you for your feedback Kristie — we truly appreciate you taking the time to share your experience. We're glad to hear you liked the color and found the installation easy, but we're sorry to hear the material and lift option didn’t meet your expectations. If you're ever interested in exploring other styles or need help finding a better fit for your space, please don’t hesitate to reach out. We're always here to help at [email protected] or 1-888-256-8672, Monday through Friday, 8am–5pm CST.

  Kristie · Verified Buyer · July 24, 2025

• Product review

  Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

  Light weight

  I hadn't realized how light weight these shades would be.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Judy, thank you for your feedback regarding the Cordless Light Filtering Top Down Bottom Up Single Cellular Shades. Your insights help us improve our products and ensure they meet customer expectations. If you have any further questions or concerns, feel free to reach out!

  Judy, Los Angeles, US · July 22, 2025

• Product review

  Premium Flat Fold Roman Shades

  Not true blackout

  Love the look but the window we have is completely in the sunlight and we can see little tiny sunlight were the sewing the fabric together, so it is truly not blackout shade

  Value of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Quality of Product

  3 out of 5

  Response from Blindster

  Hi Gerry, we appreciate your feedback about the Premium Flat Fold Roman Shades. We're glad you love the look but understand your concern regarding the light coming through the stitching. While our shades are designed to offer a blackout experience, some light may pass through the holes in the stiching. A member of our customer service team has reached out in a separate email to assist you further.

  Gerry, Denver, US · July 21, 2025

• Product review

  Premium Plain Fold Roman Shades

  No anchors provided???

  I was very disappointed when I started to install my new Roman shade. In my experience, anchors are almost always needed since drywall is generally the material being drilled into. This shade did not come with anchors for the screws. The directions said you will have to get them yourself. What?? I’ve never not had anchors provided with the 100’s of products I’ve installed. What a pain. Now I have to make a trip to HD to find the correct anchors.

  Value of Product

  3 out of 5

  Quality of Product

  4 out of 5

  Response from Blindster

  Hi Lisa, we’re truly sorry to hear about the inconvenience you faced with the installation of your Premium Plain Fold Roman Shade. We understand how frustrating it can be to start a project only to realize a trip to the hardware store is needed. While we appreciate your point, we don’t include anchors with our Roman shades since the type needed can vary depending on the surface being mounted into. That said, your input is incredibly helpful, and we’ll definitely pass it along to our team for review. We truly appreciate you choosing Blindster!

  Lisa, Baytown, US · July 18, 2025