faux blind
Part of it is broken.
Response from Blindster
Hello Marie, I am so sorry about that. A supervisor will be reaching out to you to get this issue fixed.
Marie ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
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We want customers for life”
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In Their Own Words
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
What Our Customers Say
326 reviews with 1 stars · Clear filters
- 2 Inch Premium Cordless Faux Wood BlindsProduct review
- 2 Inch Super Value Cordless Faux Wood BlindsProduct review
Short wands. How could that be?
My order has been for 12 Blinds in a home with a 10 foot ceilings. All wands have been extremely short. Even a stepladder is too short for me to turn the blinds. This may seem like an insignificant design flaw to Blindster ( they have indicated there is no resolution for this (we'll, they did suggest that I can order 12 more remote control blinds if I would like...REALLY?? -is this your only solution?) but I assure you it is a big problem. They say these blinds are custom made in Mexico, so I would think it would be easier for them just to not cut the ones so short? Never in my life when I have dreamed that they would not make the ones 3/4 the length of the blinds. The blinds themselves look fabulous but in order to get the attention of Blindster, I'm giving this a one star.
Response from Blindster
Hello Mary, I am so sorry about the wand. By your photos we can tell that this is an obvious issue. Unfortunately we do not offer a longer wand with this product, but we will take this into consideration in the future as we want our customers to be completely happy with their products. Thank you for your feedback.
Mary C ·
- 2 Inch Deluxe Cordless Faux Wood BlindsProduct review
Won't be a repeat customer...
Won't be a repeat customer...
Response from Blindster
Hello Walter, Would you mind providing a little extra information on why you're unhappy with your order? Our customer service team will be happy to help you with whatever issues you may have.
Walt G ·
- Cordless Light Filtering Single Cellular ShadesProduct review
I am very disappointed in
I am very disappointed in the quality and functionality of this item. Three of the four blinds fell down overnight. My husband screwed the sticky plate to the window frame.
Response from Blindster
Hi Donna, I'm sorry you experienced these issues with your no tools shades. Someone from management should be reaching out to you soon to see how we can fix this problem.
Donna M ·
- No Tools Cordless Light Filtering Single Cellular ShadesProduct review
I am very disappointed in
I am very disappointed in the quality and functionality of this item. Three of the four blinds fell down overnight. My husband screwed the sticky plate to the window frame.
Response from Blindster
Hi Donna, I'm sorry you experienced these issues with your no tools shades. Someone from management should be reaching out to you soon to see how we can fix this problem.
Donna M ·
- Super Value Cordless Blackout Single Cellular ShadesProduct review
Poor customer service
I ordered blinds in the second half of July. They hadn't arrived by mid-August. I called customer service and they said they'd look into it and let me know what was up. I had to call back the following week and they still didn't have an answer. Enders up cancelling the order and getting blinds somewhere else.
Response from Blindster
Hello Kyle, We are so sorry about the delay on your order. We completely understand why you're upset. Should you find that you're still interested in our product, we'd love to show you how easy the process with us can be.
Kyle ·
- 2 Inch Deluxe Cordless Faux Wood BlindsProduct review
Faux Wood Blinds - order 1121342
The ends of the valence that attach were angled incorrectly so I could not use them. I found the quality of the blinds, fit and finish and hardware was less than most locally available from Home Depot or Lowes. In fact, although the length was custom I will be returning them. Once I had the problem with the valence ends and looked at the quality - I will be returning them. I noticed that you charge more for cordless that the entire industry will going to regardless for child safety.
Response from Blindster
Jonathan, I am so, so sorry that you faced these issues with our Faux Wood Blinds. We would like to fix the problem with your blinds. Someone from management will be reaching out to you so that we can find a solution to this issue.
Jonathan ·
- PVC Vertical BlindsProduct review
Damaged
Blinds arrived by supposedly direct freight and the blinds and aluminum frame were all bent up on one end
Response from Blindster
So sorry to hear that these blinds showed up damaged, Kirk. That shouldn't happen. Someone from management will be contacting you about this issue so that we can get it fixed immediately.
Kirk C ·
- No Tools Cordless Light Filtering Single Cellular ShadesProduct review
They fell down, had to
They fell down, had to screw them up.
Response from Blindster
I am so sorry about this issue. If you feel that the product isn't working correctly, please email [email protected] and we will work our best to solve the problem.
Patt ·
- Cordless Light Filtering Single Cellular ShadesProduct review
They fell down, had to
They fell down, had to screw them up.
Response from Blindster
I am so sorry about this issue. If you feel that the product isn't working correctly, please email [email protected] and we will work our best to solve the problem.
Patt ·
- Deluxe Blackout Single Cellular ShadesProduct review
Missing parts
Still haven't got the correct parts to install my blinds so I couldn't tell you how well they work.
Response from Blindster
Oh no, so sorry! Please email [email protected] and we will get you the right parts as soon as possible.
Tyler ·
- 2 Inch Premium Cordless Faux Wood BlindsProduct review
I still have not received
I still have not received them! Where are they?
Response from Blindster
Please send an email to [email protected] and we can give you an update on your order status.
Robert ·