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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
374 reviews with 2 stars · Clear filters
Blinds are very difficult to get the spring tension correct.
Response from Blindster
Hi Sarah, I have sent you an email regarding the spring tension in the shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.
Sarah ·
Material is lovely, shade did not fit properly and folds did not fall properly. Installation would require my husband to modify the top board. Called about "free remake" guarantee. Was told it would cost $15 shipping fee plus $35 remake fee. Questioned about "free remake guarantee", no response. Asked if cornice available. Told they don't make them, but would sell me more material to have one made for $46 a yard. Very disappointed and frustrated that free one time remake was guaranteed, but then told total cost of $50 would be required. Will certainly not order rest of window coverings here!!
Response from Blindster
Hi Meg, I have sent you an email regarding the issues with your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.
Meg ·
These blinds look beautiful but I was so sad when they started to unravel at the bottom within less than a year.. :( I definitely thought they would have lasted longer than that. Now over a year later they're unraveling and falling apart more and more and I'm already having to look for a replacement.
Response from Blindster
Hi Jaime, I left you a message yesterday and also sent a follow up email regarding the issues with your bamboo shades, I'm very sorry about the trouble you have faced in getting this resolved, but I assure you, we will get you taken care of. Again, I am very sorry for the inconvenience.
Jaime M ·
I purchase four of these blinds to replace four I had previously ordered which were light filtering fabric because the rooms were too light. These are not nearly as nice - the fabric looks just like a vinyl shade from any big box store. Plus, they were much narrower - we had to use shims to even get them installed. Also, the lift mechanism is very cheap looking and difficult to use due to the child safety feature. I wish they offered the nicer fabric ones with a blackout lining!
Response from Blindster
Hi Gail, I have sent you an email regarding the issues with your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.
Gail H ·
The location of the pull cord is poorly placed. It is located behind the shade and is difficult reach when putting shade up or down. A real pain in the rear!
Response from Blindster
Hi Mary, I have sent you an email regarding the issues with your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.
Mary ·
I was surprised to see just how thin and weak the aluminum blinds were. I'm not sure they will hold up very long.
Response from Blindster
Hi Patrick I have sent you an email regarding your aluminum blinds so that we can get you taken care of. I am very sorry for the inconvenience.
Patrick ·
Missing hardware (two screws for pull ties). Misunderstood upper supports, you may want to make dimensions clearer in explanation.
Response from Blindster
Hey Greg, thank you so much for the review. I will contact you immediately regarding the missing hardware so we can get you taken care of. Thanks for being a great Blindster customer!
Greg ·
Blinds look good but they slide back and forth. There is something wrong with either the hardware of the top attachment on the blind. I usually love Blindster blinds. Also, the screws they send with the blinds are way too long.
Response from Blindster
Hey Karina, thank you so much for the review. I will contact you immediately regarding the issues with your shades so we can get you taken care of. Thanks for being a great Blindster customer!
Karina ·
Blackout blind was not what we expected. Virtually no directions to install.
Response from Blindster
Hi Jillian, I'm very sorry about the issues with instructions and that the blackout shades did not achieve your satisfaction. I've sent you an email to see what we can do to improve your experience. I am very sorry for the inconvenience.
Jillian ·
In my opinion, greatly over priced! The number of screws provided were incorrect. The quality of the fabric is very disappointing. The mounting brackets were too small. Fortunately I was able to use the brackets from my old blinds.
Response from Blindster
Hi John, I'm very sorry for the issues with your roman shades, I've sent you an email to see if there's anything we can do to make you feel better about your purchase. I am very sorry for the inconvenience.
John G ·
The header was covered in an orangish colored fabric that did not match the color of the shade. On a 95" window it stuck out like a sore them. I had to rip the fabric off and need to paint the white header to match the color of the shade. This is discouraging considering the cost of the shade. The shade itself is a great product.
Response from Blindster
Hey Pat, thank you so much for the review. I will contact you immediately regarding this mismatched headrail so we can get you taken care of. Thanks for being a great Blindster customer!
Pat ·
Ordered a wide and long blackout roller shade. Delivery was slow. There is a seam across the width of the blind that not only allows light through, but it catches on the window trim every time you lower the shade. There should be no seam! Installation instructions were less than friendly. Either my window is not plumb or the vinyl is not. Took several tries (using a level) to get the bottom edge to be the same length across the width of the window.
Response from Blindster
Hi Scott, I am very sorry to hear about the issues you experienced with your shades. I have reached out to you so that we can find a resolution. We want to ensure you are fully satisfied with your experience.
Scott ·
