Customer Reviews for Blindster

What Our Customers Say

326 reviews with 1 stars · Clear filters

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Very disappointed

  I ordered from blindster previously and was disappointed. I decided to give it another chance because of a sale. Another horrible experience. As in writing this review I'm still waiting on replacements because 2 of the 4 I ordered did not work correctly. Maybe I'll learn my lesson this time.

  Response from Blindster

  We are so sorry about this Darren, we hope these replacements will change your mind and you will see the great products we can provide. We are so sorry for the bad experience.

  Darren H · October 2, 2018

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Poorly constructed

  Very disappointed in these shades, which were not inexpensive. The shades weren't securely fastened to the roll. I had to hire someone to repair all five shades. Blindster is not a bargain.

  Response from Blindster

  I am so sorry about this Judith, I will contact you to ensure all of your issues are resolved.

  Judith D · October 2, 2018

• Product review

  Deluxe Blackout Single Cellular Shades

  Don't get your hopes up

  After receiving all of our blinds, we found that 4/5 of our black-out cellular shades have permanent wrinkles/creases throughout the shades. My wife was so excited to move into our new home and put these blinds up, now both of are are regretting our $1,000 purchase.

  Response from Blindster

  I'm so sorry to hear this Joseph. I will reach out to you immediately and we will get this issue resolved. I am so, so sorry for the inconvenience.

  Joseph · October 1, 2018

• Product review

  1 Inch Cordless Aluminum Blinds

  Blinds from factory wrong length.

  We sent correct measurements; color, width, cordless good but all four blinds too long from factory. Gina has been our go between. Last week she got the photos we sent showing measurements on windows. I have not heard anything from factory as yet. Clips are problematic.

  Response from Blindster

  I'm so sorry for these issues, Gail. I will get in touch with you immediately and we'll take care of this issue. I apologize for the inconvenience.

  Gail F · September 24, 2018

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Blinds

  Unhappy

  Response from Blindster

  I'm sorry that you're unhappy with the blinds Donna. I will contact you immediately and we will take care of any issues with the blinds.

  Donna · September 20, 2018

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Missing brackets to hang emailed

  Missing brackets to hang emailed to get 4 replacement brackets was sent 2 brackets a week later still can't hang my 75" blind because no additional brackets were ever sent out after two more emails to nickola Will never buy or recommend to anyone terrible customer service follow up

  Response from Blindster

  Hello Tod, I am so sorry for the lack of communication. I will reach out to you today regarding this problem and we'll get it taken care of. Again, I'm so sorry for the inconvenience

  Tod · September 13, 2018

• Product review

  Fabric Vertical Blinds

  Very disappointed

  Even spoke to service rep before I placed my order. Misunderstanding on my part and theirs. Didn't get my full refund and paid restocking fees.

  Response from Blindster

  Hello Jill, I'm so sorry about this issue. We will be contacting you right away to resolve the problem.

  Jill S · September 11, 2018

• Product review

  1 Inch Aluminum Blinds

  Poor customer service

  The ads say blinds can be returned but when they made a mistake we had a very difficult time with agents who argued with us about it. Not worth the hassle and the time quality is poor.

  Response from Blindster

  Hi Mary, I apologize about your experience with us. I will be contacting you soon to assure your issue was taken care of.

  Mary · September 6, 2018

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Cockeyed

  Blinds arrived ahead of schedule. Easy enough to install on either side of the front door, but one slants to the right and the other slants to the left. They function for the purpose, but I would not order from Blindster again!

  Response from Blindster

  Hello, I apologize for your issues with the blinds. I will be contacting you soon to see what we can do about fixing the blinds and making your blinds a product you'll be happy with.

  D A · September 2, 2018

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Bathroom blind

  Not good, poor fit and workmanship.

  Response from Blindster

  Hello Bill. Thank you for your feedback. I will be reaching out to you soon regarding the fit of your blinds in the window. We'd like to show you how great Blindster products can be.

  Bill · September 2, 2018

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Seems easy ..... but ....

  Blinds were constructed differently from those purchased previously. Color was same but fittings and headers different. Fell down after installation, breaking expensive lamp and vase.

  Response from Blindster

  Hello John, I sincerely apologize for the shade falling after installation. I will be reaching out to you soon to make sure we can fix any problems this might have caused.

  John K · August 31, 2018

• Product review

  Super Value Cordless Bamboo Woven Wood Shades

  I never received the blinds,

  I never received the blinds, it was back ordered. I have emailed your company twice, and I have paid for it.

  Response from Blindster

  I am so sorry to hear about this Janet. Someone from management will be reaching out to you soon to find out what happened with your shades.

  Janet · August 26, 2018