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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
374 reviews with 2 stars · Clear filters
We ordered two of these shades. They look nice in the windows. Pretty easy to install, but one does not work. We tried to fix it, but no luck. How do we make a claim?
Response from Blindster
Hi David, please call the number on our website and we can work on getting this fixed for you.
David ·
The blackout material separated from the shade in less than 9 months. We bought two of these and both failed...
Response from Blindster
Hi Dan I have sent you an email regarding the issues with your shades so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.
Dan ·
My first purchase was for a "no tools" shade for a door. it has developed a defect--it does not hang straight and the right side always hangs lower than the left. Nothing I do changes it.
Response from Blindster
Hi Diana, I see that Tammy sent you instructions on how to resolve this issue and from what I can tell, it seems like everything is okay. If you are still having issues, please give us a call and we'll be happy to help you get this resolved.
Diana ·
Recieved my 2 solar roller shades and installed on our patio. When we rolled down the "patio left" shade there was a piece of red tape next to a 1 and half inch snag/pull in the shade material. Was this a quality control inspection that got over looked? It is noticeable even without the red tape. Also noticed that the edge of your shades have visible fraying of the material along all of the right side of the shade with the red tape and 1st couple of feet of the other , where I'm guessing the material was cut to size.
Response from Blindster
Hi Michael, we appreciate you letting us know about this issue. I see that Tammy has ordered a remake of this product for you. If you have any problems in the future, please contact us immediately and we'll do everything we can to make sure we satisfy your needs. Thank you for choosing Blindster.
Michael ·
Also the up and down action is not great (already showing signs of not retracting to top properly or easily) Much better off with a cord action the same as our other blinds
Response from Blindster
Hi Mark I have sent you an email regarding the raising mechanism so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.
Mark O ·
One of the holders to hang the blinds was damaged upon receipt A replacement was sent. The hangers are very difficult to connect the blinds to. I was very disappointed in this product.
Response from Blindster
Hi Philip I have sent you an email regarding the brackets so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.
Philip ·
The shade roller does not roll up away; it appears to loose it's spring response roll-up. It is a hassle for me to continually have to remove / re-install the roller shade to tighten the spring mechanism because it is behind a valance boxed cover making it a tight fit to work inside.
Response from Blindster
Hi Amy I have sent you an email regarding remakes for your products so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.
Amy ·
The blind keeps falling out of the brackets and I am at a loss of what to do to correct this problem.
Response from Blindster
Hi Dan, I have sent you an email regarding your bracket issues as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.
Dan ·
The blind keeps falling out of the brackets and I am at a loss of what to do to correct this problem.
Response from Blindster
Hi Dan, I have sent you an email regarding your bracket issues as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.
Dan ·
Bought blinds from Blindster in our old house and was very pleased. Just moved into our new home and ordered these for all our windows. Several blinds do not sit level and the cording seems too loose. The cord ties also show and should be on the back not on the front. Not happy.
Response from Blindster
Hi, I have sent you an email regarding your aluminum blinds as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.
Anonymous ·
This is my second time ordering from blindster, and both times they didn't provide enough screws... it's frustrating trying to find hardware that works, especially after spending lots of money on the blinds.
Response from Blindster
Hi Eric, I have sent you an email regarding the lack of hardware provided with your orders. We want to ensure we do all we can to achieve your satisfaction. I am so very sorry for the inconvenience.
Eric ·
This is my second time ordering from blindster, and both times they didn't provide enough screws... it's frustrating trying to find hardware that works, especially after spending lots of money on the blinds.
Response from Blindster
Hi Eric, I have sent you an email regarding the lack of hardware provided with your orders. We want to ensure we do all we can to achieve your satisfaction. I am so very sorry for the inconvenience.
Eric ·
