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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
326 reviews with 1 stars · Clear filters
3 of 4 blinds wind up crooked despite being unwound and completely rolled up again. They are either cut wrong or attached uneven. Sewn in bottoms of instead of plastic welded. Poor quality compared to other discount online blind companies
Response from Blindster
So sorry to hear this Richard. I will contact you immediately and we'll get this taken care of. I'm so sorry for the inconvenience.
Richard ·
I purchased two room darkening shades. Neither was of the quality expected from Blindster. One shade would not retract at all. The other shade was mounted off center on the roll.
Response from Blindster
I'm so sorry to hear about this Loretta. I will contact you immediately and we'll get this taken care of. Thanks for letting us know and I apologize for the inconvenience.
Loretta ·
Ordered 4 identical blinds. Even after second shipment still only have 2 (of 8) that are the correct length. Poorly packaged with damage in every box.
Response from Blindster
So very sorry to hear this Jim. I will contact you immediately and we'll get this issue taken care of. So sorry for the inconvenience.
Jim ·
I didn't open the package containing the blinds when it was delivered almost two months ago. We have been remodeling the bathroom and only now opened the package to discover the blinds are pretty much DOUBLE the length of what was ordered. SO ANNOYING!
Response from Blindster
So sorry to hear this Angela, I will contact you immediately and we'll work on getting a replacement for this issue. Again, I'm so sorry for the inconvenience.
Angela ·
Still waiting on correct brackets. Two phone calls and one online via website customer service interaction an still the blinds sit on my work bench. I got the blinds in about 20 days from ordering. And am waiting 3 weeks for "inside" brackets. While customer service says brackets are universal. I will gladly give more stars once the Shade is hanging inside my window
Response from Blindster
I'm so sorry about this CM. I will check on your order today and follow up with you to be sure the correct hardware is on the way. Thank you for your feedback.
C M ·
Still waiting on correct brackets. Two phone calls and one online via website customer service interaction an still the blinds sit on my work bench. I got the blinds in about 20 days from ordering. And am waiting 3 weeks for "inside" brackets. While customer service says brackets are universal. I will gladly give more stars once the Shade is hanging inside my window
Response from Blindster
I'm so sorry about this CM. I will check on your order today and follow up with you to be sure the correct hardware is on the way. Thank you for your feedback.
C M ·
the corded version of the top-down-bottom-up is too frustrating, we will never order these ones again. we've probably ordered around $50,000 or more in products from you over the years, just not this product, it wasn't up to Blindster quality.
Response from Blindster
Thank you for your feedback, Benjamin. We hope to please you with the quality of our products in the future.
Benjamin ·
All of the shades bounce up 4 inches after pulling down to sill. All of the shades were cut at least a half inch to short which allows light to shine through the sides of windows which makes the room darkening shades no longer room darkening. Will be calling for replacements.
Response from Blindster
I'm so sorry about this Angela. I will reach out to you immediately and we'll get this issue resolved.
Customerangela ·
The blinds are just what I ordered (almost). Size and color are correct and they work fine. Only problem is the cord was ordered on the left and it was located on the right.
Response from Blindster
I'm so sorry to hear about this Wesley! We'll get it taken care of immediately. I will be reaching out to you and we'll get this issue resolved.
Wes ·
Blindster messed up the order. I ordered and paid for Faux Wood Blinds, but I got vinyl blinds instead. I was extremely upset and disappointed. I won't be ordering anymore blinds from Blindster nor recommend it to friends. No quality control.
Response from Blindster
I'm so sorry about this Mukesh. I will contact you immediately and we will get you the right product sent out. Part of our promise is always fixing our mistakes, so please, should any issues happen like this again, don't hesitate to tell us, we'll fix the issue.
Mukesh ·
We had a lot of problems with our spring loaded blackout roller shades. The spring had sprung on every shade we ordered. We did two returns and re-orders and experienced the same problems. The staff at blindster was very helpful and courteous and were pleasant to work with and helped us get our refund
Response from Blindster
I'm so sorry about the issues you experienced Claudette, we'll be sure to correct these issues in the future. I'm glad our staff was able to help you, but again, I sincerely apologize for the inconvenience.
Claudette E ·
I head rail is all scratched up looks like it was used and returned and then sent to me
Response from Blindster
I am so sorry Debbie! We'll take care of this immediately. I will reach out to you and we will get that headrail taken care of. Again, I'm so sorry for the inconvenience.
Debbie ·
