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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Company review

    Was not aware that items had to be imported then inspected by customs. Delayed delivery. Also quality and price is not comparable to HD items

    Response from Blindster

    Peter, thank you for taking the time to share your experience. We apologize for any delay you may have experienced and understand how inconvenient that can be. We also appreciate your comments regarding quality and pricing. If you’d like us to look into your specific product or discuss options to ensure you’re fully satisfied, our customer service team is here to assist.

    Peter · Verified Buyer ·

  • Company review

    WAY OVER PRICED UNIT! UPDATE They refunded some money back..with no hesitation. Thanks

    Response from Blindster

    Cory, we appreciate you taking the time to leave your review. We’re sorry to hear you felt the unit was overpriced, and we want to make sure you get the best value. Our customer service team has contacted you and provided a credit through our 30 Day Price Adjustment Guarantee. If you have any additional questions or concerns, please let us know.

    Cory · Verified Buyer ·

  • Product review
    Super Value Cordless Blackout Single Cellular Shades

    Low quality

    I ordered similar blinds from blinds.com they quality of the materials and the springing action of the blinds.com are much better.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    5 out of 5

    Phillip, Minneapolis, US ·

  • Company review

    Purchase and delivery of honeycomb shade was satisfactory. The reason for the 3 star review is due to dissatisfaction of the plastic "locked" handle used to raise and lower shade. It is difficult to lower the shade due to the lock.

    Peggy · Verified Buyer ·

  • Product review
    Deluxe Blackout Single Cellular Shades

    No beep.

    The product was all there but the instructions said when teaching it it would flash twice the. Beep twice and it never beeped. So it was very confusing trying to set it up.

    Value of Product
    1 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi David! Thank you for sharing your thoughts. We’re sorry to hear that the setup process was confusing and that the instructions didn’t match your experience. We understand how frustrating that can be. Our team is always here to help, so if you're still experiencing any issues, please don’t hesitate to reach out for assistance.

    David, Albuquerque, US ·

  • Product review
    Premium Flat Fold Roman Shades

    Difficult to install

    The instructions for installing a Roman shade with header were not detailed enough. Especially had a difficult time getting the chain to work to raise and lower the blind.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Thank you for sharing your experience, Ann! We’re sorry to hear that the installation instructions for your Premium Flat Fold Roman Shades weren’t as clear as they should be. If you’re still having any trouble with the continuous cord loop, please reach out to our customer service team, they're always ready to assist.

    Ann, Georgetown, US ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    I don't hate them

    The blinds look okay but feel a bit flimsy. They won't be raised and lowered very often, so I'm hopeful they will be okay. Hanging was not as easy as others I have hung. The wand needs to be about 6" longer. it will be hard for me to turn the slats without a step stool.

    Response from Blindster

    Thanks for your feedback, Martha! We appreciate you sharing your experience. The wand for this style is always 24" as noted in the product specifications, but if you’d prefer something with a longer wand, our 2" Premium Cordless Faux Wood Blind might be a great fit. We're happy to help you explore other options if you'd like!

    Martha, Milton, US ·

  • Company review

    One of the blinds the valance was cut about a half inch too long won’t click properly into it. It’s spot. The other two blinds are fine happy with those

    Jay · Verified Buyer ·

  • Company review

    Blinds are nice but it didn't come w instructions. I watched the video online but they didn't explain a lot. They didn't explain how to put the molding or lever on I have extras parts and pieces and screws that I don't know what they are for.

    Peggy · Verified Buyer ·

  • Company review

    This is a wood blind - the slates are made of wood. However, the bottom rail is not wood, seems to be made of hollow, light weight aluminum. When the blind is lifted up, anywhere from a few inches, half way or all the way up, the stacked slates curve up outward or inward because the bottom rail is too light weight to keep the stacked slates level flat.

    Response from Blindster

    Thank you for your feedback, Joseph. We appreciate you taking the time to share your experience with your wood blind. If you’re still noticing issues with the bottom rail or how the slats are stacking, please don’t hesitate to contact our customer service team.

    Joseph · Verified Buyer ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    Not as room darkening as I had anticipated

    The shades are not as thick as I would have liked. When indoor lights are on at night, from outside the window you can actually see through the shade material, showing the pattern of the lace curtains covering inside window. Sadly, for the money spent, I hoping for a better product, but will see how time plays out here.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Thank you for your review, Donna! We appreciate your feedback regarding the shades and understand your concerns about visibility at night. We value your thoughts and if there's anything else we can assist you with, please feel free to reach out.

    Donna, Grass Valley, US ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    My choice of blinds was off. I did not love them however appreciate very much the customer service assisting with refund.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    2 out of 5

    Response from Blindster

    Thank you for your feedback, Esther! We appreciate your honesty and are glad to hear our customer service team was able to assist you. If there's anything we can assist you with in the future, please let us know!

    Esther, Phoenix, US ·

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