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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
326 reviews with 1 stars · Clear filters
Poor quality workmanship on the hemming. Also size was an 1/8" off from what was ordered.
Response from Blindster
Hi Constance, I have sent you an email regarding the issues with your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.
Constance ·
I purchased 5 roller blinds and already (within a week) I've suffered at least 1 failure. I could have achieved the same results if purchased at Lowes...
Response from Blindster
Hi Patrick, I have sent you an email regarding the issues with your roller shades so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.
Patrick ·
I was not happy with this order
Response from Blindster
Hi Dolores, we have sent you an email offering our Satisfaction Guarantee so we can find a product that you will be happy with. I am very sorry the roller shades were not up to your expectations.
Dolores ·
Never received blind Please help
Response from Blindster
Hi Josh, your shade is being remade as it was lost by the shipper. Your new shade will be shipped soon.
Josh ·
More difficult to install compared to other cellular blinds I have purchased. Some of the brackets that were provided had to be modified because the blinds would not click in place the way they were supposed to. They look like they are made of paper which was not what i was expecting from what was listed as a premium shade. Disappointed. Will not buy from here again.
Response from Blindster
Hi Darren, I'm really sorry about some of the issues faced during installation. I also do not want you to be disappointed in your product, so I've sent you an email with a few options of how we can get this taken care of. I sincerely apologize for the inconvenience.
Darren ·
ordered your blind, so I wouldn't have to drill holes in concrete. i ended up with the very same anchoring system I was trying to avoid. up h
Response from Blindster
Hi Kenneth, these are not our "No Tools" shades, these do require drilling. You can do a satisfaction guarantee to exchange for our "No Tools" shade. All of our shades that do not require drilling will say "No Tools" in the title: https://www.blindster.com/cellular-shades/no-tools-cordless-blackout-cellular-shades/
Kenneth ·
Not what I thought I ordered. Pretty disappointed
Response from Blindster
Hi Cory, I've sent you an email so we can get this taken care of. I am very sorry about the inconvenience.
Cory ·
The blinds don't hang plumb. They don't completely block the light between the slats. Very poor quality. Would have done better buying at Home Depot or Lowe's.
Response from Blindster
Hi John, I am very sorry to hear about the issues you experienced with your blinds. I have reached out to you so that we can find a resolution. We want to ensure you are fully satisfied with your experience.
John ·
I ordered December 8 and am still waiting.
Response from Blindster
Hi Deb, I am so sorry for the inconvenience in receiving your shades. I have reached out to you regarding the delay so we can get it addressed and taken care of for you. Thank you for choosing Blindster.
Deb ·
Ordered on 12/6 and still have not received my order. According to the production and shipping info on your site I should have received the product by now.
Response from Blindster
Hi Janelle, I am so sorry for the inconvenience in receiving your order. I have reached out to you regarding the delay so we can get it addressed and taken care of for you. Thank you for choosing Blindster.
Janelle C ·
These are the worst shades I have ever purchased. They are exceptionally difficult to raise up and down, are consistently crooked, and have frayed along the sides as they have they have simply flown up several when I have tried to raise them. I purchased as rollers were recommended on multiple sites for pet owners (cats), and I was looking for a more fashionable alternative than verticals. Although the dove color is aesthetically pleasing, save your money. Go with verticals.
Response from Blindster
Hi Sallie, we'd really like to make sure you're pleased with your order, however, we were unable to locate an order number with the information provided. If you would like to return the product, please contact us at (888) 256-8672.
Sallie ·
the blinds look nice enough but only move in 1 direction so have to be open or see the ugly sticker on the bottom of the lowest panel; not impressed
Response from Blindster
Hi Peggy, I am so sorry for the inconvenience. I have reached out to you regarding this issue so we can get it addressed and taken care of for you. Thank you for choosing Blindster.
Peggy W ·
