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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

6,320 reviews with 4 stars · Clear filters

  • Company review

    1. Slow to process and ship. 2. Had to contact c/s 3 times to get my profile updated please wel 3. 5 stars for the product!

    Response from Blindster

    Thank you for sharing your feedback, Rene! We’re glad to hear you’re giving the product 5 stars, and we’re sorry for the frustration you experienced. After reviewing your order, we can confirm that it shipped earlier than anticipated and was delivered within 5 business days. Regarding your profile, we see that your email address was successfully updated when you reached out to us by phone. We don’t see any earlier contacts regarding the update, so we apologize if your emails weren’t received on our end. We appreciate your feedback and are happy to know you’re pleased with your new shades!

    Rene · Verified Buyer ·

  • Company review

    The blinds are beautiful but very very difficult to install. We hired someone to do it and it took them 3 hours. There should be a bracket to install them instead of having to install the entire shade.

    Response from Blindster

    Hi Beverly, thanks for sharing your experience. We’re glad you love the look, and we’re sorry the installation was so challenging. We appreciate the feedback and will pass that along. Thank you for choosing us and we hope to provide you with a better installation experience in the future!

    Beverly · Verified Buyer ·

  • Company review

    This was our 2nd time ordering. Great results both times.

    Response from Blindster

    Hi James, thank you for coming back to Blindster for a second order! We’re so happy to hear that you’ve had great results both times. It means a lot to us that you continue to trust us with your window treatments. We sincerely appreciate your business and hope to serve you again in the future!

    James · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Excellent blinds and perfect fit

    Response from Blindster

    Hi Jean-paul, thanks for the review. We’re glad to hear you’re happy with the shades and that the fit is perfect. Thank you for choosing us!

    Jean-paul a ·

  • Company review

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    A · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    We ordered 2 corded blinds for our kitchen. The blinds are very nice! The color is perfect. The blinds are located at a corner above the sink so I needed to be able to reach the cords which I can. The only issue I have is the cord is tight so it does make it somewhat difficult to raise and lower the blinds. I am hoping the cord will loosen up with time. I would not hesitate to order blinds again from Blindster.

    Response from Blindster

    Thank you for sharing your experience, Shelley! We’re thrilled to hear you’re enjoying your new shades and that the color is perfect for your kitchen. We understand how important it is to have easy access to the cords, especially with the shades positioned above your sink. If the cord continues to feel tight or you have any difficulty raising and lowering the blinds, please don’t hesitate to reach out—we’d be happy to assist. We truly appreciate you choosing Blindster!

    Shelley ·

  • Product review
    Motorized Deluxe Light Filtering Solar Shades

    Great product but poor installation instructions

    We like the shade very much but the motorized shade instructions are confusing, poorly organized and misleading. I am an engineer and used to technical documents, and I don't have trouble with reading instructions if they are readable. Yours could be much better if you put yourself in the shoes of someone who has never seen your product. Maybe after someone has put up 5 or10 of these it gets easier? If you don't want to do it in the printed instructions maybe you could put it up on your website? I looked for that and didn't find any useful information. It looked to me that you don't have some of the basic instructions needed. You could have much clearer explanations and instructions and that you should rewrite them. Or at least put a section on your website to aid someone trying to understand basic installation. You have very little about how to get the actual operation of the curtain to start. You don't even say that you have to use the remote control unit. Also the remote you sent us is not the one in the instructions, so the basic instructions were hard to understand and interpret. Lastly you said in the instructions that the operation channel would be marked on the package. but all that I found was" L1-0845 " written on the remote control box and I didn't know how to read that as channel 1 so I had to try all of them. In the end I realized that using an iPhone to control the curtain is not necessary and it should be stated that way. I couldn't even get it to travel for the longest time trying to install an app on the iPhone. By the time I stumbled into getting it to just go up and down with the remote I didn't care at all about connecting it to my iPhone. That is a frill just like our refrigerator that has wifi connectivity. What for?

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi Stephen, thank you for taking the time to share such detailed feedback. We sincerely apologize for the confusion and frustration you experienced during the installation and setup of your motorized shade. We understand how frustrating it can be when the instructions aren’t clear, especially when the remote you received differs from what’s shown in the instructions. Your feedback is incredibly helpful, and we appreciate you pointing out these areas where our instructions could be improved. We’re glad you were ultimately able to get the shade operating with the remote, and please know that we’re always here to help if you have any questions or run into any issues. We truly appreciate your feedback and hope we can provide a smoother experience in the future.

    Stephen, Newport, US ·

  • Product review
    Cordless Light Filtering Double Cellular Shades

    Beautiful product with one caveat…

    These shades are top quality and super easy to install. They block / filter the light in my home office perfectly (not too dark and not too light)! One little thing I noticed after I installed both my shades is that one of them appears to be slightly bent on the right side. This is exactly the condition this one shade was right out of the shrink wrapped package and not noticeable until it was hung. Please look at the photos I’ve attached. It’s only slight but definitely noticeable.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    James, Winston-Salem, US ·

  • Company review

    no instructions included. had to go to the web site.

    Response from Blindster

    Hi William, we apologize that your order did not include the installation instructions. We understand that having to visit our website to find them was an inconvenience. Thank you for letting us know about your experience—we truly appreciate your feedback and will pass it along to help improve the experience for our customers.

    William · Verified Buyer ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    Good workmanship/quality. Design improvements requested

    The workmanship and quality are good. I'm pretty skilled with my hands, so despite the wide width of my shade, I was able to install it without too much trouble. There are two design issues that I think could be improved upon: (1) My shade is not flush to the wall. It's about 1/2 inches away from the wall. It's a blackout shade so being flush to the wall is a definite plus. I should not have to install a 1/2 inch thick frame around the outside of my window just so the shade will be flush to the wall; (note, I did not do this). (2) The cord to open and close my shade has both a union and a 'stop' on it. When opening and closing the shade, I have to pull through both (via the bottom spring pulley), which is a little awkward. Why can't the fully open shade 'stop' in the chain also serve as the chain union? Note: The Value, Quality and Ease buttons below do not let me select just one button.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Alan, thank you for your thoughtful feedback and for sharing your experience with your shade! We’re pleased to hear that you found the workmanship and quality to be good, and we appreciate your suggestions for improvement. Regarding the cord, the bead stop is adjustable and can be repositioned along the cord to better suit your needs. It can also be removed if desired, while the bead connector will keep the chain securely connected. We appreciate your comments about the shade’s design and mounting as well, and we’ll be sure to take your feedback into consideration as we continue working to improve the customer experience.

    Alan, Salt Lake City, US ·

  • Company review

    Pues si les quería comentar que pedí 9 blinders Una si la pedí de un diferente color pero las otras 8 deberían de ser del mismo color y 3 las chicas vinieron de diferente color y tipo de tela . Si quiero pedir otras pero quisiera que fueran todas iguales Gaste $2500 Dlls

    Ruben · Verified Buyer ·

  • Company review

    The regular blinds with the plastic mounts went up incredibly easy. The metal clips that came with the room darkening blinds were not so much. I’m still struggling with them. The plastic ones went up easy, aligned simply and the blinds snapped right in. The metal clips are none of that.

    Response from Blindster

    Hi James, thank you for taking the time to share your feedback! We’re glad to hear most of the shades were easy to install, but we’re sorry the brackets for your blackout shades have been more difficult. We understand how frustrating that can be, especially when the installation hardware doesn’t go up as easily as expected. If you’re still having trouble with the metal ones, please feel free to reach out to us for further assistance. We’d be happy to help! You can reach us at [email protected] or 1-888-256-8672, Monday through Friday from 8 AM–5 PM CST.

    James · Verified Buyer ·

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