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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Missing Hardware

    Great product but was missing hanging hardware. After resending it, I'm still missing the hardware to hang the valence. Disappointing

    Response from Blindster

    Hi Donna I have sent you an email regarding the missing hardware so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.

    Donna ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Difficult to work with remote

    Difficult to work with remote control and I am sill struggling to make it work. My contact cell# 706 951 9576 and order#1258797

    Response from Blindster

    Hey Harish, thank you so much for the review. I will contact you immediately regarding the remote so we can get you taken care of. Thanks for being a great Blindster customer!

    Harish A ·

  • Product review
    PVC Vertical Blinds

    Poor quality

    Next time I go back to The Home Depot and get my moneys worth. My wife is still giving me the "I told you so"!!

    Response from Blindster

    Hi Dudly, I have sent you an email regarding your Embossed PVC Vertical Blinds as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.

    Dudly C ·

  • Product review
    PVC Vertical Blinds

    Poor quality

    Next time I go back to The Home Depot and get my moneys worth. My wife is still giving me the "I told you so"!!

    Response from Blindster

    Hi Dudly, I have sent you an email regarding your Embossed PVC Vertical Blinds as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.

    Dudly C ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Textured Shade

    Very disappointing. Already starting the fray on the dides. Very difficult to install because very tight area to try to get a drill in. Would not order this again.

    Response from Blindster

    Hi Christine, I have sent you an email regarding your shade beginning to fray as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.

    Christine S ·

  • Product review
    Deluxe Cordless Light Filtering Pleated Shades

    Disappointed

    I received this blind promptly and was so excited to get it hung but when I finally got my son there to help me the brackets were the wrong ones. We called and the young woman said she would get the right ones to us with 2-day shipping which sounded wonderful except it was 5 days before I got them and my helper son was gone home so the blind is still sitting in the corner. I'm sure it will be beautiful when it is finally up because everything that I have gotten from Blindster has been of excellent quality. I just have to be patient to get it up now.

    Response from Blindster

    Hi Marcile, I have sent you an email regarding the slow shipping as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.

    Marcile ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    Item broke within a few months

    Turning mechanism inside the roller broke, making the item unusable.

    Response from Blindster

    Hi Sanjay, I have sent you an email regarding the issue with the mechanism in your shade as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.

    Sanjay ·

  • Product review
    2 1/2 Inch Deluxe Cordless Faux Wood Blinds

    Poor quality, no more Blindster for me!

    Bought the Blindster wood blind series thinking Blindster.com had good quality. I was wrong. First off the open/close cord was so short I could barely reach it being 6 foot tall. For some reason they don't offer a "wand" like most manufactures do. Called Customer Service who said the blind cord assembly was defective and it took them over two weeks to send a replacement cord that I had to unfortunately replace myself. The plastic lift cord handles are constantly separating and falling off the cord string causing the blind to lift unevenly. Never had these issues with other on line blind companies before. Won't be using Blindster again.

    Response from Blindster

    Hi Scott, I have sent you an email regarding your blinds as we want to ensure you are satisfied with your order. I am very sorry about the inconvenience.

    Scott ·

  • Product review
    Deluxe Cordless Light Filtering Pleated Shades

    Mikey2265

    Bought a shade for my bedroom only to have the wrong shade sent to me and it was short by 5 inches, so shade was not installed. Very disappointing.

    Response from Blindster

    Hi Michael, I have sent you an email regarding the issues with that shade. We want to ensure you are completely satisfied with your order. I am very sorry for the inconvenience.

    Michael H ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Roller shades

    Purchased roller shades with spring rolling. Broke within 5 minutes of testing the spring.

    Response from Blindster

    Hi Robert, I have sent you an email regarding the spring breaking in your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.

    Robert ·

  • Product review
    PVC Vertical Blinds

    Missing mounting brackets

    Haven't been able to mount the unit due to missing mounting brackets. I bought these for a client and I get them to the job site open the box and found only 1 mounting bracket. How is it possible to miss such a simple thing when packing the order. First time buying from blindster.com and it will be tha last.

    Response from Blindster

    Hi Juan, I have sent you an email regarding the lack of hardware for your blinds. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.

    Juan ·

  • Product review
    PVC Vertical Blinds

    Missing mounting brackets

    Haven't been able to mount the unit due to missing mounting brackets. I bought these for a client and I get them to the job site open the box and found only 1 mounting bracket. How is it possible to miss such a simple thing when packing the order. First time buying from blindster.com and it will be tha last.

    Response from Blindster

    Hi Juan, I have sent you an email regarding the lack of hardware for your blinds. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.

    Juan ·

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