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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Company review

    Overall good product; however both blinds don’t fully retract on one side making them slight crooked when in up position. Also VERY SLOW delivery time.

    Response from Blindster

    Hello Joel, Thank you for your feedback! We’re sorry to hear about the uneven retraction and the delivery delay. Our team will be sending you a follow-up email shortly to help troubleshoot and resolve the issue. We appreciate the opportunity to assist!

    Joel · Verified Buyer ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Big disappointment

    I am disappointed in the amount of open space where daylight shows through. They almost look broken, do not look new, it's as if I got someone's old blinds. The color is very nice and the instructions to hang were very good. There are three additional windows in this room and I'm not sure I want to spend this much money on something I don't love. Additionally, you raised the price from the time I started to order, then measure, causing me to order only one due to price. Your survey below is rigged so that I cannot rate below fair. The quality is less than fair. If you want honest answers then you should not skew your results. Sounds to me like you know you have a quality issue.

    Value of Product
    3 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hello Margo, Thank you for sharing your feedback. We’re sorry to hear you’re disappointed and truly appreciate you taking the time to let us know about your experience. Our customer care team will be reaching out to you directly by email to connect and discuss this further. Since our shades are custom-made, pricing is based on the size selected, which can result in higher costs for larger windows — we appreciate your understanding and hope we can help find a solution you’ll be happy with.

    Margo, Merritt Island, US ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Light filtering roller shades

    The shades are well made , just not what I was really looking for. I was trying to match the old shades and these are thinner, and the bar at ther bottum shows through the shade and is not removable. Not sure they will fit but they definately don't match the middle shade. I also needed light blocking and these are not.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5

    Response from Blindster

    Hi Judith, We appreciate your honest feedback and are happy the shade quality stood out. We’re sorry they weren’t the right fit for your needs. Our customer care team will be contacting you directly by email to learn more and help find a solution that works better for your space.

    Judith, Boston, US ·

  • Product review
    Deluxe Room Darkening Zebra Dual Shades

    custom width 72’

    They came in the perfect measurement and so easy to install. A+ I ordered 2 and 1 doesn’t retract well at all. The tension causes it to retract unevenly and takes several attempts.

    Value of Product
    2 out of 5
    Quality of Product
    2 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Angela, thank you for the 5 stars! We’re glad the Deluxe Room Darkening Zebra Dual Shades fit perfectly and were easy to install. If you need anything else, Blindster is here to help!

    Angela, Utica, US ·

  • Company review

    Not terribly impressed with these at all. When I raise them up, half of the time they are uneven with one side refusing to go all the way up no matter how many times I push it up. They do look nice when down.

    Response from Blindster

    Hello Robyn, Thank you for sharing your feedback. We’re sorry to hear you’re experiencing issues with your shade. Our team will be reaching out to you directly with a separate email containing troubleshooting steps so we can help get everything working properly. We appreciate your patience and look forward to resolving this for you.

    Robyn · Verified Buyer ·

  • Company review

    Blinds were very well made. Openning and closing chain was poor and mechanism does not work well. Also blinds were not cut to specification on order.

    Response from Blindster

    Hi David, Thanks for the review. We’re sorry to hear about the beaded lift chain and that the shades were not the size you were expecting. We will be sending you a separate email to gather details and work on getting you taken care of.

    David · Verified Buyer ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Valence needs magnet clips, not the plastic sent

    The order was supposed to be textured . And my last order had magnets. I need them

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hello Nancy, thank you for reaching out! We are going to send you a separate email so that we can dig into this deeper for you and get you taken care of. It appears this recent purchase is a different product from the one previously placed.

    Nancy, Independence, US ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    NIce appearance - difficult to use

    Tryiing to close the blind is very difficult with the required push button while pulling it down. Appearance is nice but functionbality is a chalenge.

    Value of Product
    5 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hello Richard, thank you for sharing your feedback. We're glad to hear you like the look of your Deluxe Light Filtering Double Cellular Shades. We understand that the first time using the push-button release on our SafeLock Cordless lift can feel a bit stiff — this is normal, and it usually eases up with a few uses. If you continue to have trouble or have any questions, please don’t hesitate to reach out to our team. We’re happy to help! Thank you for choosing Blindster.com!

    Richard, Abington, US ·

  • Company review

    The mechanism to allow the shade to move up and down is in an awkward position and I am concerned about the durability of the mechanism. In addition, having instructions for instillation in each box would be helpful. It was very frustrating trying to figure out install with no instruction until we opened box # 3.

    Response from Blindster

    Hi Deborah, Thank you for sharing your experience. We’re sorry the shade mechanism feels awkward and you’re concerned about durability. We’ll be sending you a separate email to go over your concerns and see if we need to troubleshoot or discuss alternatives that might be more user-friendly. We appreciate you shopping with Blindster.com.

    Deborah · Verified Buyer ·

  • Product review
    Super Value Cordless Light Filtering Single Cellular Shades

    Pretty flimsy

    I thought I was ordering their mid range blind, but I guess I ordered the cheap ones. you get what you pay for because they’re cheap for sure I would recommend paying a little more for something sturdier. I have purchased a different blind from here in the past and I really loved them. They were much heavier.

    Value of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Thank you for your honest feedback, Marcy. We’re sorry to hear the Super Value Cordless Light Filtering Single Cellular Shades didn’t meet your expectations, especially after having a great experience with a previous purchase. We understand how differences between collections can be surprising. A member of our customer service team has reached out to you to follow up and see how we can help. We truly appreciate your past business and the opportunity to make this right.

    Marcy, US, US ·

  • Company review

    On the website it said ship in a few days which is did but then took awhile in transit. Slightly miss leading but I get it now. The install was not as easy as it should have been. Screws were terrible. Could use 1/4" drive until it hit the bracket then had to struggle with a flat head the rest of the way.

    Response from Blindster

    Patrick, we’re sorry for the frustration you experienced with shipping and installation. While orders may ship quickly, transit times can sometimes take longer than expected, and we understand how that can be disappointing. We also apologize for the difficulty with the screws during install. Thank you for your honest feedback—it helps us continue to improve.

    Patrick · Verified Buyer ·

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