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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

374 reviews with 2 stars · Clear filters

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Not What I Ordered

    I placed my order using exact measurement, both width and length. What I received was the correct width but incorrect length. The installation sheet had instructions of how I could adjust the length. #1 - I supplied exact length #2 - The instructions said I could adjust by as many as 10 slats however at least 10 slats were already tucked into the blind base. Never Again.

    Ease of Installation
    2 out of 5
    Quality of Product
    2 out of 5
    Value of Product
    2 out of 5

    Response from Blindster

    Hi Terry, we have sent you an email regarding the height of your binds so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.

    Terry ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Do not like there is

    Do not like there is no pull cord to raise and lower blind. Design makes it difficult to open and close blinds with Valance installed.

    Ease of Installation
    5 out of 5
    Quality of Product
    4 out of 5
    Value of Product
    5 out of 5

    Response from Blindster

    Hi Joe, thank you so much for your review! These are our 2" Deluxe Cordless Faux Wood blinds, so there will not be any cords. We do offer a 2" Premium Faux Wood blind that has a corded lift option though. Please give us a call and we'll be happy to walk you through your options. thanks for shopping with Blindster.com!

    Joseph G ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Website said 7-10 days for

    Website said 7-10 days for delivery and 12+ days went by before the product was even shipped. As a landlord of many properties, I have to give my tenants timelines and found I cannot rely on Blindster. It's too bad too because the blinds are awesome, but I wont be doing business with a company I cannot rely on.

    Ease of Installation
    4 out of 5
    Quality of Product
    4 out of 5
    Value of Product
    3 out of 5

    Response from Blindster

    Hello Randy, thank you for your review and I am happy to hear that you like the blinds! I did want to clarify the time line on this product in case you were willing to give us another try. Our current production time for this custom product is 8 - 10 business days (Monday - Friday) after that shipping can range between 2-5 days, just depending on the receiver's ship to address. Unfortunately, we cannot guarantee a delivery date, but we do give our best estimate and send out a shipping confirmation with tracking information on it for our customers in order to follow the package movement from the carrier. We truly appreciate your business and would love to help you out in the future!

    Randy ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Speed + order accuracy

    It took almost a month to receive 1 blind and when I did receive it, It did not include the hold-downs that were also ordered with the blind.

    Ease of Installation
    5 out of 5
    Quality of Product
    4 out of 5
    Value of Product
    4 out of 5

    Response from Blindster

    Hello Bradford, I am so sorry to hear that the hold down brackets were missing from your order. I have submitted that part request so that we can get those sent out to you immediately. Regarding production times, this custom product does have a production time frame between 6 - 8 business days and shipping is another 3 - 5 business days. It looks like this order had delivered in about 2 weeks. I apologize again for any inconvenience. Please let us know if you need anything further, we're always happy to help.

    Bradford ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    The blinds were cut to

    The blinds were cut to wrong size and now we are trying to figure out how to get them to fit in window

    Ease of Installation
    1 out of 5
    Quality of Product
    2 out of 5
    Value of Product
    2 out of 5

    Response from Blindster

    Hi Valeri, we are sending you an email regarding the size of your vertical blinds so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.

    Valeri ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    I received my complete order

    I received my complete order the 2 small shades were to short an the large one was supposed to be 72x72 it is not it is 72x42 so it cannot be use

    Ease of Installation
    3 out of 5
    Quality of Product
    5 out of 5
    Value of Product
    4 out of 5

    Response from Blindster

    Hello Kay, I'm so sorry to hear that your shade is not the correct size that you need. We will send you out a separate email so that we can get this taken care of for you. I apologize for the inconvenience.

    Kay ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Fell from the window. The

    Fell from the window. The mechanism is not good quality.

    Ease of Installation
    1 out of 5
    Quality of Product
    1 out of 5
    Value of Product
    1 out of 5

    Response from Blindster

    Hello Irina, I am so sorry to hear that this has happened. We have just sent you a separate email so that we can look into this further and get you taken care of.

    Irina ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    i previously bot some solar

    i previously bot some solar shades that i LOVE, perfect material and color. These I do not like at all. they seem cheap

    Ease of Installation
    5 out of 5
    Quality of Product
    2 out of 5
    Value of Product
    2 out of 5

    Response from Blindster

    Hello Cheryl, we are going to send you a separate email regarding your order so that we can get you taken care of. We want to ensure you are satisfied. I apologize for the inconvenience.

    Cheryl ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Note that if you to

    Note that if you to not have an overhead inside mount these will not work, blindster does not offer a bracket for this and you are left on your own to find a fix.

    Ease of Installation
    3 out of 5
    Quality of Product
    2 out of 5
    Value of Product
    3 out of 5

    Response from Blindster

    Hello John, I am so sorry that you are not able to use these shades. Unfortunately, these shades do not offer a side mount bracket, you are however entitled to our Satisfaction Guarantee. I will send you a separate email to discuss the further details. I apologize for any inconvenience.

    John B ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Not what I expected

    Material is too flimsy, and shade didn't cover area.

    Ease of Installation
    2 out of 5
    Quality of Product
    2 out of 5
    Value of Product
    1 out of 5

    Response from Blindster

    Hello Susan, We are going to send you a separate email regarding your order so that we can get you taken care of. We want to ensure you are satisfied. I am so sorry for the inconvenience.

    Susan ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Missing parts

    Missing parts

    Ease of Installation
    4 out of 5
    Quality of Product
    5 out of 5
    Value of Product
    4 out of 5

    Response from Blindster

    I am so sorry to hear that there are parts missing, Enzo! We will email you at once to find out what you need and get that taken care of. I do apologize for the inconvenience.

    Enzo ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    No tool mounts do not work

    The "no tool" mounts simply do not work. Pulled off the wall taking paint with them. I had to pry off mounts from plate in order to screw into the wall.

    Ease of Installation
    2 out of 5
    Quality of Product
    3 out of 5
    Value of Product
    3 out of 5

    Response from Blindster

    Hi David, we are going to send you an email regarding the No Tools shades you ordered so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.

    David ·

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