Customer Reviews for Blindster

What Our Customers Say

326 reviews with 1 stars · Clear filters

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  Do NOT buy this product!

  I was under the impression this was a great product based on the "Best Seller" status when I first bought it and the good reviews. Maybe mine is just faulty, but after 1-2 months it was already difficult for it to go up and down without having to pull on it very hard. Then a month or two later, one of the string straps snapped leaving one side unable to be raised up at all. Now, at 6 months the other side snapped and I am unable to even raise the blinds at all. This is extremely disappointing since I have used and recommended this company before. I do NOT recommend this particular product at all.

  Ease of Installation

  3 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  3 out of 5

  Response from Blindster

  Hello Kevin, we appreciate you reaching out to us. I am so sorry to hear that your shade is broken. I do see that you are working with one of our reps to get this issue resolved. We will do everything we can to help reach your satisfaction!

  Kevin · November 14, 2021

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  Dented head rail. No wrapping

  Dented head rail. No wrapping around blind. The photo shows the only wrapping. This is my second time it's come in dented

  Ease of Installation

  5 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Joni, we have sent you a separate email so that we can get this issue taken care of for you. I am so sorry to see that your remake shipment arrived damaged as well. We will make this right and I apologize for any inconvenience.

  Joni · October 18, 2021

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  Terrible customer service

  The website "updated" shortly after placing my order. I couldn't find any information about my order on the "new" website. Customer service was a nightmare to get in touch with. The business address on the website lists a Texas address but when I FINALLY got a shipment confirmation, the blinds are coming from CHINA! Very shady business practices if you ask me.

  Response from Blindster

  Hello Terri, we appreciate your feedback and sincerely apologize for the frustration. While we our based in Texas, this particular product does ship from China. During the time of your order we did relaunch our website and I apologize for the transition issues we experienced with that. We truly hope you are enjoying your shade. Take care!

  Erin · October 11, 2021

• Product review

  Deluxe Blackout Vinyl Roller Shades

  The look and blackout quality

  The look and blackout quality of this shade is great, but the function of it is terrible. It hasn't consistently rolled up or down since the beginning, and I've had it for several months. I have other less expensive roller shades from my local big box store in other rooms of my house and simply don't have problems with them, but this one is unbelievably frustrating.

  Response from Blindster

  Hello Tracy, I am so sorry for the trouble you are experiencing with your roller shade. I will send you a separate email so that we can get this issue resolved for you. There is a way to tighten up the spring roller mechanism inside the tube to get these rolling smooth again. I am so sorry again for the issue.

  Tracy · December 28, 2020

• Product review

  No Tools Cordless Blackout Single Cellular Shades

  NO COMMUNICATION

  I never received these shades. I ordered and was billed for them but "due to covid" waited many weeks with no communication from the company. I did receive weekly emails to buy shades. I am sympathetic to the reasons for the delay but just let me know. NO communication after weeks of placing order.

  Sally · September 4, 2020

• Product review

  Cordless Blackout Single Cellular Shades

  NO COMMUNICATION

  I never received these shades. I ordered and was billed for them but "due to covid" waited many weeks with no communication from the company. I did receive weekly emails to buy shades. I am sympathetic to the reasons for the delay but just let me know. NO communication after weeks of placing order.

  Sally · September 4, 2020

• Product review

  Super Value Cordless Bamboo Woven Wood Shades

  Completely see through

  I'm not sure why these show 5 stars, they are completely see through. Difficult to install which deters from a return. I'm taking them down and getting real shades off amazon.

  Response from Blindster

  Hello Jillian, We appreciate your feedback on these shades and are so sorry you were not satisfied with your order. Our bamboo shades are made of all natural material and are going to provide limited privacy. We do however, offer a category called the Deluxe Bamboo Woven Wood Shade and these fabrics do have the option for a liner to be added on to the back of the shade for better light control and privacy. If this is an option you might be interested in we would love to help you! Please give us a call at 888-256-8672.

  Jillian G · May 29, 2020

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  I was surprised at the

  I was surprised at the poor quality of material in the door blind - also the mounting system for an exterior mount is difficult (for interior mounts it is sufficient) but it's quite tedious for exterior mounting. The valance is flimsy construction and doesn't sit squarly. I would have bought from Home Depot but they did not have door blinds that were of any quality however, their window blinds are very nice and the mounting system quite simple. I have bought from Blindster in past but am now uncertain I will in future.

  Robin · April 7, 2020

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Poor customer service ! Poor

  Poor customer service ! Poor production time ! This was all before the Coronavirus epidemic!

  Response from Blindster

  Hello Alexander, I am sending you an email regarding your order. I am so sorry for the delay that you experienced. We want to ensure you are satisfied. I apologize for the inconvenience.

  Alexander · March 25, 2020

• Product review

  Cordless Light Filtering Single Cellular Shades

  Think I got wrong brackets

  Think I got wrong brackets

  Response from Blindster

  Hello Ruthanne, I am so sorry to hear this. I am emailing the factory right now to get the correct hardware sent out to you. I will email you as soon as I have confirmation that the new correct hardware for inside mount is being sent out. I apologize again for the inconvenience.

  Ruthanne · February 28, 2020

• Product review

  No Tools Cordless Light Filtering Single Cellular Shades

  Think I got wrong brackets

  Think I got wrong brackets

  Response from Blindster

  Hello Ruthanne, I am so sorry to hear this. I am emailing the factory right now to get the correct hardware sent out to you. I will email you as soon as I have confirmation that the new correct hardware for inside mount is being sent out. I apologize again for the inconvenience.

  Ruthanne · February 28, 2020

• Product review

  Deluxe Light Filtering Double Cellular Shades

  blind did not work when

  blind did not work when we installed it. It does not go up or down and is stuck in down position.

  Response from Blindster

  Hi Marie, we have sent you an email requesting images for this shade. I am very sorry for the inconvenience.

  Marie · June 15, 2019