Great product & pretty
Great product & pretty
Ny S ·
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What customers say about it, in their own words.
Questions & Answers (59)4.57
Based on 318 reviews
Summarized by AI from customer reviews
Customers praise the sturdy, well-made construction that exceeds their expectations and offers excellent value for the price. They appreciate the attractive appearance that matches their home decor beautifully and the straightforward installation process. Many customers are so satisfied with the quality and overall experience that they plan to make additional purchases from the company.
318 reviews
Great product & pretty
Ny S ·
So far, so good. I am satisfied with the quality and appearance of the faux wood vanes; but, the mechanism strikes me as "light-duty" compared to the 28-year-old Levalor blinds I replaced. (Only time will tell if my concerns over potential durability issues is warranted.) Also, I am less than enthused with the provided "cleats" that are designed to avert the possibility of strangulation (from the cords) among small children. Not that the cleats will fail in their mission, but they are highly unsightly and are designed to be fastened to the wall. I'm not a fan! I was also disappointed in the quality of one of the shipping containers. While attempting to lift the heavier of two containers from my porch (where it had been left by the FedEx employee), a large section of vanes slipped through a hole in one end of container. The hole was probably caused by shifting during the shipping process. Luckily the vanes came to rest in a mulched landscaping bed instead of on my concrete walkway, which would surely have resulted in damage to the vanes. Lastly, and on a more positive note, my shipment was shorted by one vane (not a big deal..."stuff happens"), and when I brought the matter to the attention of Blindster's customer service department, the representative responded very quickly and professionally.
Response from Blindster
Hello Daniel, I am sorry there were some issues with your Faux Wood Vertical Blinds. We will contact you directly to discuss your order.
Daniel ·
We all love the new vertical blinds in our kitchen. They were easy to install, easy to use and they look great! Thanks.
Karen U ·
Great
Wyatt ·
I received the blinds promptly and followed the instructions for both measuring and installation. It was one of the easiest things! I should have done this along time ago, I wish I would have tried this earlier.
Edgar ·
The returns on the valences was just a bit shorter than I would have liked for these 3" blinds. Overall satisfied.
Michael G ·
The ordering process was simple and easy. When my order arrived, one of the end clips was broken and one blind and the valance were scratched, but when I sent Blindster photos of the damage, they were promptly replaced.
Jerry G ·
My husband and I ordered 11 faux wood blinds, 10 for the windows and 1 for our sliding glass door for our newly built home. The directions told us exactly how to measure the windows and ordering was so easy. The blinds came in quickly and were so easy to install. My husband installed all of them by himself. We will definitely order again when our son gets his ready to order blinds for his new home!
Tammy ·
What happened to the Wand? Would prefer Wand to rope!
Robert ·
My grandmother moved into her current home almost 20 years ago when grandpa was still around. He was constantly having to repair and replace broken/damaged vertical blind slats that would fall off the racking system. If Blindster had been around when they first moved in, my grandpa could have replaced all of the vertical blinds in the house for less than what it cost grandma to buy just her front window and bedroom windows' horizontal faux wood blinds ordered from Home Depot. Blindster is an honest, decent company. Their customer satisfaction guarantee is unnecessarily biased TOWARD the customer, which most companies would consider a bad idea. Blindster manufactures a quality product, and they stand behind their products and employees. They are more concerned about if they helped their customers than posting massive profits. Would definitely buy again and would definitely recommend!
Michael J ·
Nice blinds but so light they need weighted down or they stick together with static. Also had to order more valance clips from amazon because 2 of the 3 broke upon installation.
Response from Blindster
I'm sorry you had some broken clips and are having problems with static. The static is caused by the temperature changes experienced during shipping. There are several sprays (usually used on clothing) available everywhere that you can use to eliminate the static. The valance clips are covered by our warranty and we will replace any broken clips throughout the lifetime of your shade. I will contact you to make sure everything is resolved.
Amanda H ·
Just an FYI, the three blinds ordered are still in the shipping boxes as we AWAIT the contractors ever coming back to finish the drywall damage, and painting, then we can get to painting and installing. I will say this, the nice lady who assisted me with the ordering was OUTSTANDING, professional, but very, very pleasant, no question from me was too dumb, and she checked and rechecked my measurements and wouldn't let me go (LOL) until she was satisfied that she had the correct information. If you wish, you can re email me in a month or so and ask me to rate your product again, hopefully all will finally be done?
Bruce ·