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What customers say about it, in their own words.
Questions & Answers (59)4.57
Based on 318 reviews
Summarized by AI from customer reviews
Customers praise the sturdy, well-made construction that exceeds their expectations and offers excellent value for the price. They appreciate the attractive appearance that matches their home decor beautifully and the straightforward installation process. Many customers are so satisfied with the quality and overall experience that they plan to make additional purchases from the company.
22 reviews with 3 stars · Clear filters
Decent blinds of good quality materials.
Response from Blindster
Hi Rick, thank you for your review of the Faux Wood Vertical Blinds! We're pleased to hear that you find them made with good quality materials. We always strive to deliver decent products and appreciate your feedback. If you have any questions or need further assistance, feel free to reach out.
Rick, Kansas City, US ·
They look good but don’t lay as evenly as I hoped. There are gaps in some areas.
Response from Blindster
Hi Nancy! Thank you for taking the time to share your feedback on the Faux Wood Vertical Blinds. We're glad to hear that you think they look good, but we're sorry to hear about the issues with uneven laying and gaps. A member of our customer service team has reached out to you in a separate email. We look forward to assisting you!
Nancy, Lakeville, United States ·
Correct size so that was good, but no valence/cover so its just the bare rail and it doesn't look great, especially from the side which is what you see from our living room. Its fine but wouldn't buy again for a new build.
Response from Blindster
Hello Dan, thank you for your review and for the pictures! I apologize that this particular product does not offer a valance. If there is a different product you think you might like better please reach out to us at 888-256-8672 and we'd be happy to go over your options. Thanks for choosing Blindster.com!
Dan ·
First thing I noticed there are not enough slats, one more certainly wouldn't hurt. Other than that it's ok.
Response from Blindster
Hello Gerda! We are happy to know that the blinds are working out for you OK. If you'd like to find something you like better, please give us a call and we'll be happy to walk you through your options. Thank you for shopping with Blindster.com!
Gerda ·
Great people to work with. Don't know who does the actual manufacturing, but it's not" high end" but it's a good value for the money. If you need to remove the slats be careful. Over all, I would buy again.
Response from Blindster
Thank you for this feedback Kirby, we truly appreciate your comments. Thank you for choosing Blindster!
Kirby ·
HAD TO WAIT FOR NEW WINDOWS TO HANG THEM . I LIKE THEM BUT ON THE LONG SET, THERE ARE FLAWS IN THE BLINDS WHERE THE SUN SHINES THROUGH THEM. I TRIED TO TAKE A PICTURE TO SEND YOU BUT WHEN THE FLASH GOES OFF, IT DOES NOT SHOW. I THINK THERE ARE 8 SPOTS. 6 ARE SMALL AND NOT A PROBLEM BUT 2 OF THEM ARE BAD.
Response from Blindster
Hi Sandi, we have sent you an email requesting images of this issue. We hope to get this resolved for you as soon as possible. I am very sorry for the inconvenience.
Sandi M ·
Blinds are not high quality, and I was sent a track that was made wrong and Blindster didn't replace it without charging me for a new track. That's bad. but customer service handled it in a civil manner and eventually sent me the new track. I will install this weekend when I get time. Additionally the vertical blinds are VERY flimsy and break easily, but again customer service sent me some stiffeners that allow me to re-install the broken pieces.
Response from Blindster
Thanks for the feedback Patrick, I apologize for the experience. We appreciate your business and hope to show you how great ordering with Blindster can be.
Pat D ·
Bought 3 horizontal blinds and one veriticle. Two of the horizontal blinds had issues both were strung wrong one is livable the other is being replaced. Customer service was very good
Response from Blindster
So sorry to hear the original order was strung wrong. Thank you for your complements on our customer service. We do our best to ensure your happiness and hope the replacement blinds will please you.
Tim ·
Bought 3 horizontal blinds and one veriticle. Two of the horizontal blinds had issues both were strung wrong one is livable the other is being replaced. Customer service was very good
Response from Blindster
So sorry to hear the original order was strung wrong. Thank you for your complements on our customer service. We do our best to ensure your happiness and hope the replacement blinds will please you.
Tim ·
I didn't open the box containing my blinds for a few weeks because I was waiting for my new sliding glass door to be installed. Once my door was installed I opened my blinds with excitement to get them put up. What I found was a whole lot of broken blinds, no hardware and no screws. I called and they said they would sent it out. I opened the next box to find new blinds but no hardware and no screws. I called again and they said they would send it out. I opened the box to find hardware but no screws. So I called again and they sent the screws. I'd like to point out that they didn't send studs and the directions didn't mention using studs which is important with these heavy blinds. The blinds are great, they are really nice looking. However, due to all the errors I am not sure if I will order from Blindster again.
Response from Blindster
So sorry about the complicated ordering process, we hate hearing situations like this. Should you decide to order from Blindster again, we will do everything we can to get everything right on the first order.
Nicole ·
I didn't open the box containing my blinds for a few weeks because I was waiting for my new sliding glass door to be installed. Once my door was installed I opened my blinds with excitement to get them put up. What I found was a whole lot of broken blinds, no hardware and no screws. I called and they said they would sent it out. I opened the next box to find new blinds but no hardware and no screws. I called again and they said they would send it out. I opened the box to find hardware but no screws. So I called again and they sent the screws. I'd like to point out that they didn't send studs and the directions didn't mention using studs which is important with these heavy blinds. The blinds are great, they are really nice looking. However, due to all the errors I am not sure if I will order from Blindster again.
Response from Blindster
So sorry about the complicated ordering process, we hate hearing situations like this. Should you decide to order from Blindster again, we will do everything we can to get everything right on the first order.
Nicole ·
I was surprised the wood vertical blinds were not wood. They are thin vertical material (vinyl) with a stamped "wood-ish" design. Had I known that I could have purchased at any vertical blind store. They are mid-grade. I expected something more substantial.
Response from Blindster
Hi Patricia, I am sorry to hear that the Faux Wood Blinds were not what you expected. This is definitely a reason why we do suggest ordering free samples prior to purchasing so that you can view the material firsthand. We also do mention on our specifications page on the first bullet point that these provide the "Look of real wood with the durability of PVC". Again I apologize about any confusion. We will have an agent reach out to you with some options. Thank you for your time and business.
Patricia ·
