Production time took too long
I got nothing but excuses from customer service when I complained that my order was over one week late. If the holiday season is going to jack up your delivery schedule, then make sure that the customer knows that before they submit the order. The production time of 5-7 days is supposed to give you an idea of which day the items might be delivered so that you don't have to take a day off to wait for the delivery person. I got nothing but excuses from customer service when I complained that my order was over one week late. If the holiday season is going to jack up your delivery schedule, then make sure that the customer knows that before they submit the order. The production time of 5-7 days is supposed to give you an idea of which day the items might be delivered so that you don't have to take a day off to wait for the delivery person.
Response from Blindster
I'm sorry you were disappointed with your service. I looked at the details of your order and see that it did take 2 extra days of product (production days do not count holidays or weekends). All of our factories do take additional time off over the Christmas and New Year's holidays. I apologize for the delay and than you for your patience.
Sal C ·
