2 Inch Premium Cordless Faux Wood Blinds Reviews

Customer Reviews

55 reviews with 3 stars · Clear filters

• Quality but errors/damage

  One blind frame was largely dented in, a different blind valance was cracked, a 3rd blind string mechanism did not work due to damage. All were replaced but it took a couple weeks.

  Stacy · July 14, 2017

• 67" x 75" Blinds

  The blinds look good but they arrived broken with one of the magnets broken off of the valance cover. We glued it on and it works ok, but I was disappointed that it was broken.

  Response from Blindster

  I'm sorry you had a problem with your blinds. Ship damage is one of our biggest challenges. I will call you to make sure everything is resolved.

  Allen · October 4, 2016

• Valance to short and poor customer service

  There were no instructions in the boxes but I have blinds on all of my windows (11 of them) so I was familiar with how they are installed. Also, there were scratches on both blinds but I knew the valance would cover them so I wasn't to concerned but I do think they need to wrap something around the blind and not just put them in the box, I purchased (2) inside mount blinds. And, I love the blinds except they are very noisy (more than normal) when pulled up. My problem is the crown molding valances were to short. If i adjusted them to cover the hardware on the ends then there was a 1" gap in the middle. I called customer service and he had a answer for everything. All he suggested is that I spend the extra money to purchase the one piece valance. I am 59 yrs. old and have been ripped off more than once in my life but what happened to their "fit or free guarantee". I would have been a good customer down the road because I am replacing the blind on all my windows. All they had to do is send me valances that cover at each end and no gap in the middle. Well they just lost a lot of money from me and what would have been a good customer down the road.

  Response from Blindster

  I'm sorry you are having problems with your blinds! I will contact you right away to get this resolved.

  Barbara W · June 7, 2016

• Disappointed

  nice blinds but an inch too short. My husband said he would make skims to make it work. I know I could return them but that is such a hassle.

  Response from Blindster

  I'm sorry you blinds weren't right. I will contact you to see what we can do to take care of this.

  Mary · January 2, 2016

• faux wood blinks

  Arrived around expected time, Quality as expected(good). One of the blinds is about 2in too long but I can live with the diff. It would have been nice to have instructions on adjusting the stops

  Terrykop · October 2, 2015

• Two experiences, one not good.

  Two vertical blinds from previous order were fine. This time horizontal blind had problems.Frame of blind bent in box but usable because it is hidden under valence. Magnetic main part of valence just fine, directions unclear about how to attach sides so just left them off. Guess I should have called for help but should not need to if instructions were clear so I just decided to live with it be pissed.

  Response from Blindster

  I'm sorry you had problems with your order. I will contact you directly to get this resolved.

  Mjborrok · September 22, 2015

• SATISFIED CUSTOMER

  Very satisfied. I like the appearance. Although I sent incorrect measurements, I benefitted from the "Fit or Free" Program and am happy with their customer SERVICE. Would purchase from this company in the future and recommend it to friends.

  Guynellbrown · August 24, 2015

• Not up to snuff.

  The pull cord that is used to raise the blinds came apart at the connector which transitions from the two cords that actually raise the blind down to one cord that you pull on. The knot on one of the two cords inside the connector let loose. Also, with just two cords actually raising the blind, the middle of the blind will eventually sag lower than the two ends where the cords are attached. We had also purchased an identically sized (and slightly less expensive) blind in a different color from another Internet blind company. That design uses four cords to raise the blind, so the middle will not sag over time. And the transition from four cords down to the ones you actually pull on was implemented using a much more secure and stronger method. Our remaining blinds were purchased from the competitor.

  Response from Blindster

  I'm sorry you aren't happy with your blinds. You can return them for a refund of the cost of the blinds under our Satisfaction Guarantee. The number of lift cords used on a blind varies based on the size. The number of ladders used on the blind also varies by size but there are usually more ladders than lift cords. The ladders are what provides the support that keeps the blinds from sagging, not the lift cords. Your blind should have been made with 4 ladders and 2 lift cords. The cord joiner is designed to separate when there is stress placed on it. This is a child safety feature that is required by Federal Regulations. I will contact you directly to give you instructions for returning the blinds.

  David · July 23, 2015

• problems with remake

  One of the blinds was too big by about an eight of an inch so I ordered another bind under your remake policy. I have yet (about ten days) to hear from you.

  Response from Blindster

  I'm sorry for the delay in getting you your new blind. I have checked with the factory and your new blind will ship tomorrow. I apologize for the delay and thank you for your patience.

  Suxanmayr · July 19, 2015

• Need better instructions

  the blinds were great on price for product, ease of measuring, but instructions on install were terrible. Diagrams would be helpful or at least have pictures and descriptions of the pieces so you know what they are. Overall a good product that just needs better installation information.

  Response from Blindster

  I'm sorry you weren't happy with the installation instructions you received. We are currently in the process of revising these now with better diagrams and photos. I appreciate your understanding and hope you will like the new ones better.

  Kradloff · June 13, 2015

• Delivered wrong sizes

  I ordered eight faux wood blinds following Blindster web site instructions. Three of the blinds arrived exactly as measured for inside mount, without allowances being deducted. They did not fit. As I was on a deadline for a tenant move-in, this was an unexpected and unwelcome setback.

  Gkz · May 17, 2015

• 2

  Purchased 2" Premium Faux Wood Blinds for a window that is 8' wide. Followed measuring instructions and ordered. Blinds arrived as expected, were easy to install and fit perfectly.

  Ebdayramcay · March 25, 2015