Good
Beautiful.
- Value of Product
- 3 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Dawn, Peshtigo, US ·
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What customers say about it, in their own words.
Questions & Answers (66)4.79
Based on 229 reviews
Summarized by AI from customer reviews
Customers appreciate the sleek, modern design that enhances any room with its classy appearance and neutral colors that complement various decor styles. The high-quality materials and easy installation make setup quick and simple, with many customers purchasing multiple units for their homes. Users are thrilled with the attractive look and excellent value, frequently recommending the product to others.
28 reviews with 4 stars · Clear filters
Beautiful.
Dawn, Peshtigo, US ·
We love the shades. The old aluminum slat blinds were just too hard to keep clean. These are the easiest thing ever! We can literally use the swiffer. They don't darken *quite* as much as we thought but they darken plenty enough! We chose a tan color and they look great. The half-star deduction comes because they were not really that easy to put up. Handyman hubby is good at almost everything, and these were still a challenge. Learning the remote wasn't quite as user-friendly as you'd think. Although once we got the hang of it, we all had a flat-forehead experience, lol. They were, in my book, somewhat pricey, but Blindster not only has a really great price compared to competitors, they have a really good warranty and exchange progam. We did purchase the extended warranty. Still, we show them off to everyone who comes over (most are really wowed by them!). And when the next window gets high enough on the priority list, I'll be back to Blindster buying more Zebra shades.
Response from Blindster
Hi Kellyann, thank you so much for such a detailed and thoughtful review! We’re really happy to hear you’re loving how easy the shades are to clean and that the tan color looks great in your space. We also appreciate your honest feedback about installation and the programming—those insights are very helpful, and we’ll be sure to share them with our team. It’s great to know that once everything was set up, you’re enjoying the shades and even showing them off! We truly appreciate your support and look forward to helping you with your next set of zebra shades.
Kellyann, El Paso, US ·
The shade itself is fantastic—great quality and exactly what I was hoping for. The only issue was that the brackets needed for installation were not included in the original order. I had to call to request them, but customer service was helpful and sent them out, and they arrived about five days later. Once I had everything, installation was easy and the shade looks great. Overall, I’m very happy with the product, but wish all the necessary parts had been included from the start.
Response from Blindster
Hi Julie, thank you for your thoughtful review! We’re so glad to hear that you’re happy with the quality of your shade and that it turned out just as you’d hoped. We do apologize that the installation brackets were not included in your original order—that’s definitely not the experience we want for our customers. We’re glad our customer service team was able to assist and get those out to you quickly so you could complete your installation. We truly appreciate your feedback and will share it with our team as we continue working to improve. Thank you again for choosing us!
Julie ·
Response from Blindster
Hi Reese, thanks for choosing Blindster! We’re thrilled to hear you enjoyed the Deluxe Room Darkening Zebra Dual Shades. If you need anything else, we’re here to help.
Reese, Orlando, US ·
The room darkening function works fairly well, but the shade fabric is getting caught up on both ends of the cordless bar. The fabric is starting to tear and they are only a month old.
Response from Blindster
Hi David, Thank you for your feedback! We’re glad to hear the room-darkening function is working well, but we’re so sorry about the issue with the fabric catching and tearing. If you’re still experiencing this, please reach out to our customer service team at [email protected] or 1-888-256-8672 (Mon–Fri, 8am–5pm CST).
David, Fort Collins, US ·
We love our new blind!! It looks great and seems like it was well built. We are having a problem where it slips out of its brackets when we open or close it. Not sure if it’s because it’s so wide or because of a faulty bracket. We have to open/close but both pulling down on one side and pulling up on the other side so as to lessen the force down.
Response from Blindster
Thank you for your feedback, Isabel! We're so glad to hear that you love the look and quality of your new Deluxe Room Darkening Zebra Dual Shade. We're sorry to learn about the issue with the shade.If you're still experiencing any issues please consider reaching out to us for assistance so we can help resolve this for you. Your satisfaction is important to us!
Isabel, Carbondale, US ·
Response from Blindster
Thank you for the great 4-star review, Srinivas! We’re glad you’re enjoying the Deluxe Room Darkening Zebra Dual Shades. If you need anything else, we’re here to help.
Srinivas ·
There is an issue with these blinds that sometimes the motor spindle comes off on both ends during the shipping and it’s easy most of the times but there will always be one that becomes an issue. I ordered three and 2 of them I could put it back and the third one is very finicky and it jumps everytime I open or close. Yes I tried all the resetting and pairing a few times it’s because of the alignment of the spindle on both ends. Also noticed the valence cover on both ends are very flimsy and don’t look nicely closed.
Response from Blindster
Hi Srinivas! Thank you for your thoughtful 4-star review of the Deluxe Room Darkening Zebra Dual Shades! We appreciate your feedback and a member of our customer service team has reached out to you in a separate email. We take your concerns seriously and will use your insights to improve. We're here to help!
Srinivas ·
Happy with blinds. Problem with one that is being replaced. Couple caveats. White is not white it is gray. The "updated tension device" is approved by the government and therefore a nightmare. It puts a lot of pressure on the roller. Instructions in the box are poor & online instructions don't apply. Would like Blindster to produce a video showing how to install. Won't really know the quality until some time passes. Installing the blinds was easy, the tension device difficult. Still supplying flat head screws that have very shallow slots in spite of past complaints, Phillips head screws be helpful.
Frederic, US, US ·
Good value
Response from Blindster
Hi Roger, thank you for your positive review! We're delighted to hear that you found our product to be a good value. We look forward to serving you again in the future!
Roger ·
Instructions could have been more clear.
Larry ·
Overall I like it. But I wish it will be better to use the Philip head screws instead of slotted. Slotted is hard and screw and it is easier to stripped.
James ·