- Value of Product
- 3 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 1 out of 5
James, Fallon, US ·
Deluxe Light Filtering Zebra Dual Shades Reviews
What customers say about it, in their own words.
Questions & Answers (195)4.78
Based on 544 reviews
- Value of Product
- 4.5 out of 5
- Quality of Product
- 4.7 out of 5
- Ease of Installation
- 4.6 out of 5
Customer Reviews
What customers say
Summarized by AI from customer reviews
Customers love the beautiful design, easy installation, and excellent value of these motorized shades, praising how they add elegance and modern style while filtering light effortlessly. The cordless, motorized feature and smooth operation make them a top choice for home upgrades, with many customers ordering additional sets for other windows. Overall, customers are extremely satisfied with the quality and customer service, frequently recommending this product.
10 reviews with 3 stars · Clear filters
Deluxe Zebra Blind
Instructions were not very clear for installation. The right side that has the draw chain was not secured to the whole blind so when we put it up to snap it in the hanging bracket the blind completely unraveled so we had to roll it back up and force the end together and now the horizontal blinds are not even. Also the end edges have frayed. There was nothing in the instructions regarding the assembly of the corded end so I am assuming it was supposed to be already assembled.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 2 out of 5
Rick, Roanoke, US ·
Behind schedule
Shade is great. Easy to install. The company states a delivery date on their website but surpassed them by almost 2 weeks. When you ask they turn you to their terms and conditions, which are not on the purchase page. Overall great product, but a poorly run company that does not know how to set proper expectations.
- Value of Product
- 3 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 3 out of 5
Response from Blindster
Hi Ben, thank you for your feedback! We’re glad to hear you love the shades and found the installation easy. We apologize for any confusion regarding the estimated delivery dates. Each product page displays an estimated ship date, which is also shown again in your cart and in the order confirmation email. A scheduled delivery date is only available once the carrier has received your package(s). Additionally, a link to our policies is available on both the cart screen and the final checkout screen. If you have any further questions or concerns, please don’t hesitate to reach out to us.
Ben, Gillette, US ·
Look great, but had struggles
These blinds look great once they are installed, but were not the easiest to get installed. They fell apart on me multiple times as I was trying to install them. The screws provided are flat-head screws, which are impossible to install on the ceiling or to tighten all the way. Installation was not fun, and the quality matched the cheaper price.
- Ease of Installation
- 2 out of 5
- Quality of Product
- 3 out of 5
- Value of Product
- 4 out of 5
Response from Blindster
Hello Kristin, I'm so that the installation experience was not what was expected. I am happy to hear though that you were able to get them installed and are enjoying them. We appreciate you taking the time to review. Thank you for choosing Blindster.com!
Kristin ·
The Shade gets off track.
The Shade gets off track. It seems like it will tear eventually. I do not know what to do to keep it on track
Response from Blindster
Hi Sharon, we have contacted you regarding this issue, please refer to your email for a resolution to this issue. I sincerely apologize and thank you for reaching out.
Sharon ·
Not what I'd hoped for
The top is not bright white as I ordered so it doesn't match the blind and looks like an old window treatment. I also hate the beaded cord as it squeaks, even two months after install. I tri d calling the 800 number to talk with customer service but it's a number no longer in service. It's impossible to teach the company. Thank goodness I had a 50% off coupon.
Response from Blindster
Hello Christine, I am so sorry you faced these issues with the sheer shades. I also sincerely apologize for you not receiving a response from customer service. I will be reaching out to you soon regarding your issues so we can get them fixed.
Bost C ·
Big Blind
I like the product but man did the blind squeak so finally I found some clear silicone spray and sprayed where the ends are and the sqeak was coming from and they are OK except a few drip of spray got on the blind but that finally dried and the spots are not notiible now.
Response from Blindster
So glad you were able to come up with a solution to this issue! Should the issue resume, please contact [email protected] and we'll do our best to find a resolution to the issue.
Jerry C ·
blinds
One blind arrived with both endcaps broken. The project was on a strict time table so this was a big problem. It seemed packaged well which makes me wonder if it was damaged prior to shipment.
Response from Blindster
Oh no, we are so sorry this happened to you. If you please email photos of the broken endcaps to [email protected], we can get replacements sent out to you. We understand the project was on a strict time table and so sorry we failed to deliver during that time. We're hoping to make it up to you by providing a quality solution to the issue.
Melisha ·
remeasure before installation
Purchased online, arrived in good time, packed well = all very satisfactory. Note enclosed parts are very unsatisfactory. Sheet metal screws provided require hex socket which is too large to fit into white plastic mounting tab. Had to shop Lowes for Phillips head screws. Bought three blinds for bow window, center blind installed well except for the screws issue. Left and right blind were manufactured with "0" tolerance and required force fit and much effort to wrench them into position. There were NO gaps each side, so we suggest anyone buying these measure again just before putting in place. Once we got a tight fitting blind mostly in place we feared much damage to wallpaper of window jamb and realized there could be no turning back. We have no idea if we can ever remove the two blinds since they are so tightly installed. Also, we suggest supplier include drywall anchors as stated in parts list, and perhaps a few shims. Lastly, we found the blinds operated differently than expected.
Response from Blindster
I'm sorry you are not happy with your order. Bow windows can sometimes provide very special measuring challenges. I will contact you directly to see if there is something we can do to fix this issue.
Vinelandknave ·
Puzzled
It's a clever design for filtered and blocked light, but the order screen offered a "Blackout" option which I checked. It's certainly not a blackout shade.
Response from Blindster
I'm sorry you aren't completely happy with your shades. When we use the term "blackout" that means that the light will not penetrate the fabric used. With most window coverings that means that there will be light that filters around the shade on the edges. With the flat sheer shades, light will not penetrate the solid pieces of fabric. However, they will obviously penetrate the sheer mesh. Also, there will be radiant light that will show through the gaps between the stripes of fabric. You can return these shades under our Satisfaction Guarantee for a refund. I will contact you directly to discuss all of your options.
Poolehall1 ·