Deluxe Light Filtering Zebra Dual Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (547)Customer Questions
195 questions · page 4 of 20
Im interesting in your window shades. Plz let me know for all our windows
Asked by Michelle ·
Hi Michelle, thank you for your interest in our Deluxe Light Filtering Zebra Dual Shades! To get a quote for your windows, please feel free to contact us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
what is the height of bands, and are the sheer bands the same height as the fabric bands?
Asked by Nick ·
Hello Nick, thanks for your question about our Deluxe Light Filtering Zebra Dual Shades! The stripe sizes can vary slightly, but on average, the sheer sections are about 2" wide and the solid fabric sections are around 3". Let us know if you have any further questions!
Answered by Blindster ·
Can you get replacements without buying the entire set?
Asked by Kelly C ·
Not answered yet.
I have stains on the shades, how do I clean them. Soap and water didn't get the stains all out
Asked by Judy ·
Hello Judy, thank you for your question! To clean the Deluxe Light Filtering Zebra Dual Shades, we only recommend using warm (not hot!) water with a mild soap to spot clean. If you purchased our Accident Protection Plan with your order, we can utilize it to replace your shade(s). If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
I am interested in the Deluxe Light Filtering Zebra Dual Shades Madera Chocolate (31x72) for my home office windows and want to make sure they offer privacy at night. Are they completely private when closed? I prefer the light filtering because of the color option: Madera Chocolate. Thanks!
Asked by Mark ·
Hello Mark, thank you for your question! The Deluxe Light Filtering Zebra Dual Shades will offer privacy, especially with the darker colors. We recommend ordering a sample prior to placing your order to ensure this would work for your space. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
do these zebra shades come with a valence to cover the roller tube?
Asked by Rebecca ·
Hello Rebecca, thank you for your question! If you were to order the Deluxe Light Filtering Zebra Dual Shades the tube will not be seen due to the cassette. If you were to order them as motorized, you'll receive a fabric wrapped valance. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
How do I know what charger I need I have several around the house some fit some do not the ones that fit don’t seem to charge the unit
Asked by Charlie B ·
Hi Charlie, the Deluxe Light Filtering Zebra Dual Shades currently require a USB-C charger. If you need help with your shades, please contact customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
How do you recharge the blinds. We have 2 on 1 remote. Nether will go up or down
Asked by Charlie ·
Hello Charlie, thank you for your question! The motorized Deluxe Light Filtering Zebra Dual Shades will have a charging port towards the left hand side of the shade to charge the shades. And just in case the remote no longer lights up, it may be time to change the batteries in the remote. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
I live in a condo and the HOA requires the window treatments to be white on the outside(back). If I order the Ocean color will they also be Ocean on the back?
Asked by Rick ·
Hello Rick, thank you for your question about our Deluxe Light Filtering Zebra Dual Shades! These shades will always be the same color on both sides. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Good morning, How do you clean them?
Asked by Debra ·
Hello Debra, thank you for your question about the Deluxe Light Filtering Zebra Dual Shades. To clean the shade fabric, use a feather duster or vacuum lightly using the soft brush or upholstery attachment. For spot cleaning, use warm (not hot) water with a mild soap to damp clean. Let us know if you have any further questions!
Answered by Blindster ·