Premium Textured Solar Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (30)Customer Questions
134 questions · page 3 of 14
I need replacement brackets for this. Can I please purchase this?
Asked by Sandy ·
Hi Sandy, Please give us a call at 888-256-8672 and one of our representatives would be more than happy to assist you with this.
Answered by Blindster ·
I just purchased some roller shades from you all. I really like them and came back to order more. I see the solar shades come in a similar roll up style, and I'm thinking maybe I should have gotten those instead. Is different hardware used for roller vs cordless solar? It appears that way, and if that's the case, could you tell me the distance of the screw holes of the hardware? If I could use the holes I already drilled, I would consider upgrading my shades. Thank you so much. I have already called the contact number and the lady was not able to answer these questions.
Asked by Beth C ·
Not answered yet.
Could you provide the dimensions for the cassette valence? We have three small transom windows that we would like to cover that are 10 3/4" high and only 1 3/8" inch deep. My wife wants an inside mount and likes the valence option but I'm not sure how it would look on our small windows. With the wood trim around these windows, I doubt that an outside mount would look as nice. Thanks for your assistance.
Asked by Brian B ·
Hi Brian, thank you for reaching out! The cassette dimension on this product is 4" tall x 4" deep. You will need a minimum depth of 1 1/2" to install inside the window opening when ordering with a cassette. With your window opening only be 1 3/8" deep, these would need to be ordered without the cassette, or moved to an outside mount. Please give us a call at 888-256-8672, option "1" for Sales and we'd be happy to provide further details and find a product to fit your needs.
Answered by Blindster ·
Could you provide the dimensions for the cassette valence? We have three small transom windows that we would like to cover that are 10 3/4" high and only 1 3/8" inch deep. My wife wants an inside mount and likes the valence option but I'm not sure how it would look on our small windows. With the wood trim around these windows, I doubt that an outside mount would look as nice. Thanks for your assistance.
Asked by Brian B ·
Hi Brian, thank you for reaching out! The cassette dimension on this product is 4" tall x 4" deep. You will need a minimum depth of 1 1/2" to install inside the window opening when ordering with a cassette. With your window opening only be 1 3/8" deep, these would need to be ordered without the cassette, or moved to an outside mount. Please give us a call at 888-256-8672, option "1" for Sales and we'd be happy to provide further details and find a product to fit your needs.
Answered by Blindster ·
What is the warranty on the premium motorized solar shades? I noticed I cannot purchase the 10 year warranty on this product, correct?
Asked by Shantelle L ·
Hi Shantelle, thank you for your question! Yes, that is correct. The motors on this product have a 5-year warranty.
Answered by Blindster ·
Is there a discernable difference between 5% open and 3% open?
Asked by David m ·
Hello Timotio, thank you for your inquiry! There is a small difference between the 5% and the 3%, some patterns and colors may make this 2% difference seem more so than others. The best way to make sure is to order some of the free samples that we offer to help make the best decision for your particular application.
Answered by Blindster ·
Is there a discernable difference between 5% open and 3% open?
Asked by David m ·
Hello Timotio, thank you for your inquiry! There is a small difference between the 5% and the 3%, some patterns and colors may make this 2% difference seem more so than others. The best way to make sure is to order some of the free samples that we offer to help make the best decision for your particular application.
Answered by Blindster ·
What voltage is the motor. And can I direct wire them with a inverter?
Asked by Jim ·
Hello Jim, thank you for your question! This is a 12V built-in, rechargeable Li-ion battery pack that comes with an AC charger. I believe that you could direct wire them, however, it would void our warranty if any change to the original form of motorization is made.
Answered by Blindster ·
I have a window with a transom winds above it. I want to mount a shade above the transom and build casing around it. Can the shades be oruentated so that they roll off the back of the roller (closer to the window) ? Is the material the same on both sides?
Asked by Eric ·
Hi Eric, thank you for your question! Yes, our Standard Roll Orientation will have the fabric rolling off the back of the roller, closest to the window for you. Most of our solar shade colors are the same on the front and back sides, on our Exotic Collection however, you can sometimes tell the difference between the front and the back due to the decorative patterns they have on them. It may be best to get a sample of the colors you are interested in just to make sure that the subtle difference will work out for you.
Answered by Blindster ·
I have a window with a transom winds above it. I want to mount a shade above the transom and build casing around it. Can the shades be oruentated so that they roll off the back of the roller (closer to the window) ? Is the material the same on both sides?
Asked by Eric ·
Hi Eric, thank you for your question! Yes, our Standard Roll Orientation will have the fabric rolling off the back of the roller, closest to the window for you. Most of our solar shade colors are the same on the front and back sides, on our Exotic Collection however, you can sometimes tell the difference between the front and the back due to the decorative patterns they have on them. It may be best to get a sample of the colors you are interested in just to make sure that the subtle difference will work out for you.
Answered by Blindster ·