Motorized Deluxe Light Filtering Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (11)Customer Questions
22 questions · page 1 of 3
Do these connect to Alexa for voice control?
Asked by Jeffrey R ·
Hi Jeffrey, thank you for your question! Yes, you can connect your shades to Amazon Alexa through the SmartLife app. Let us know if you have any further questions!
Answered by Blindster ·
Can you see through the deluxe light filtering fabric roller shades from the street at night when lights are on inside the room?
Asked by Marty ·
Hi Marty! Thank you for your question and for your interest in our Motorized Deluxe Light Filtering Fabric Roller Shades! At night, when the lights are on inside, only vague shadows may be visible from outside. Choosing a darker fabric color can help minimize the visibility of shadows and provide additional privacy. Let us know if you have any further questions!
Answered by Blindster ·
How far do outside mount shade brackets protrude from wall.
Asked by Donna ·
Thanks for reaching out with your question Donna! The distance the shade will extend from the window depends on whether you order it with a valance. The shade itself will protrude approximately 3–3¼ inches. Let us know if you have any further questions!
Answered by Blindster ·
I understand the minimum for the height of a bracket for on the trim mount. But how wide is the bracket? We have what I think is called step trim and would only have a little over an inch of width on the trim to work with. We have plenty of plenty of vertical space. Thanks!
Asked by Jeff w ·
Thank you for your question Jeff! The bracket dimensions can vary depending on whether or not a valance is ordered. Since you have limited space on your trim, we’d recommend reaching out to our customer service team at [email protected] or 888-256-8672, Monday–Friday, 8 AM–5 PM CST, so we can take a closer look. You’re also welcome to send us any photos or videos of your trim, and we’d be happy to review them and provide further assistance.
Answered by Blindster ·
Can the motor be on the right side of the shade?
Asked by Carl ·
Hi Carl, thank you for your interest in our motorized shades! The motor for these shades is always located on the left-hand side. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can these shade be operated from a mobile app or is a remote the only option?
Asked by Corey ·
Hi Corey, thank you for your question! Once the initial programming is completed using the remote, these shades can also be operated through the SmartLife app. Let us know if you have any further questions!
Answered by Blindster ·
Hello! I would like to order a replacement for my remote control. The tiny button on the back (not screw that holds it together) got lost when I opened it to change the battery. Is that possible? I bought the blinds from you approximately 4 years ago.
Asked by Karen F ·
Hi Karen, thank you for your question! We'd be glad to help with a replacement remote. We weren't able to find an order linked to the email address provided, so please contact our customer service team at [email protected] or call us at 1-888-256-8672 (Monday–Friday, 8:00 a.m. to 5:00 p.m. CST). We'll be happy to locate your order and assist you further.
Answered by Blindster ·
How are the brackets mounted to the wall
Asked by Sharon ·
Hi Sharon, thank you for your question! The mounting brackets can be installed in different ways depending on the configuration you choose. When ordered without a cassette, the shades can be installed as a top, side, or surface mount. When a cassette valance is ordered, the shades can only be installed as a top or surface mount. Let us know if you have any further questions!
Answered by Blindster ·
does this shade offer protection from UV rays or do i have to get the solar light filtering shades for that? i need a light filtering shade that also provides privacy at night but will keep the sun from damaging my furniture too
Asked by Monica ·
Hi Monica, thank you for your question! The Motorized Deluxe Light Filtering Fabric Roller Shades block a significant amount of UV rays, but solar shades would be more effective as that's what they're intended for. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can the motor be on the left or right? I would need one on the left and one on the right
Asked by Lisa ·
Hi Lisa, thanks for reaching out! For the Motorized Deluxe Light Filtering Fabric Roller Shades, the charging port will always be positioned on the left side. Unfortunately, the location cannot be adjusted or selected when placing your order. Let us know if you have any further questions!
Answered by Blindster ·