Deluxe Room Darkening Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (379)Customer Questions
143 questions · page 12 of 15
Can you send the pictures of the outside mount? I just placed an order and am concerned that it won't look finished... wondering if I should try to revise order to include the valance.
Asked by M M ·
Thank you so much for your interest! Please call one of our sales agents right away at 888-256-8672, option 1 for sales to discuss adding the valance.
Answered by Blindster ·
What if I want the color on the outside (facing out the window)? How does that affect the lift type (l vs r) and the roller options?
Asked by Jay ·
Thank you so much for your interest! You can simply request that the fabric be reversed with the color facing the outside (put the request in the comment section on the line items you want to be made as reversed). Then order your lift type and other options like you would a normal shade. There may be a slight charge to reverse the fabric.
Answered by Blindster ·
What if I want the color on the outside (facing out the window)? How does that affect the lift type (l vs r) and the roller options?
Asked by Jay ·
Thank you so much for your interest! You can simply request that the fabric be reversed with the color facing the outside (put the request in the comment section on the line items you want to be made as reversed). Then order your lift type and other options like you would a normal shade. There may be a slight charge to reverse the fabric.
Answered by Blindster ·
Are you supposed to remove the clear plastic beads on the chain? The clear beads pull through relatively easy with the exception of one of our shades. They get hung-up on that one shade and I just had clear plastic bead pop off as I was lowering it.
Asked by Angie ·
The clear plastic beads are supposed to be in place to keep you from lowering and raising your shade too far. The only way they usually get out of place is if you remove the protective wrapper on the roller shade before hanging it in the window. Please call one of our customer service agents at 888-256-8672, option 2 for customer service. We can instruct you in repositioning the beads properly.
Answered by Blindster ·
We have had an inside mount roller shade for approx., 68" wide window, for several years. The blind is older and has fallen down a few times. Not sure if it is the pin inside the mount holder that is the issue. Does having a valance create more stability and security ? Is it mounted differently ? Thanks for your time.
Asked by Door C ·
Thank you so much for your interest! From your description, your current shade is probably not the correct size. It is very important when ordering inside mount roller shades that you use the width measurement at the top of the window, preferably at the exact spot where you are installing the brackets. As little as 1/4" difference can cause this problem. Yes, the valance gives a more secure and stable installation. The valance is basically a metal box and the shade is installed inside the box. The clips are mounted to the top of your window and the valance securely snaps into these brackets. Please call one of our sales agents at 888-256-8672, option 1 for sales for more information.
Answered by Blindster ·
We have had an inside mount roller shade for approx., 68" wide window, for several years. The blind is older and has fallen down a few times. Not sure if it is the pin inside the mount holder that is the issue. Does having a valance create more stability and security ? Is it mounted differently ? Thanks for your time.
Asked by Door C ·
Thank you so much for your interest! From your description, your current shade is probably not the correct size. It is very important when ordering inside mount roller shades that you use the width measurement at the top of the window, preferably at the exact spot where you are installing the brackets. As little as 1/4" difference can cause this problem. Yes, the valance gives a more secure and stable installation. The valance is basically a metal box and the shade is installed inside the box. The clips are mounted to the top of your window and the valance securely snaps into these brackets. Please call one of our sales agents at 888-256-8672, option 1 for sales for more information.
Answered by Blindster ·
Are the colored fabrics white on the side facing the window?
Asked by Amy R ·
Thank you so much for your interest! The fabrics are the same color on both sides. Please get samples (they're free) so you can make sure you get the right color.
Answered by Blindster ·
I only have 7/8" mounting depth on my window casings for inside mounting. I have mounted Allen + Roth blinds in this space but all the blinds I see here require 1 1/4" - 2". Do you have any pleated or cellular cordless blinds that will mount on an inch or less
Asked by Bruce A ·
Thank you for your interest! All of our premium cellular shades required 1" recess (depth) to mount the cordless blinds. That is the lowest depth required for cordless shades. You only need 1/2" recess for the standard corded shades. Please call one of our sales agents at 888-256-8672, option 1 for sales to get more detailed advice.
Answered by Blindster ·
I only have 7/8" mounting depth on my window casings for inside mounting. I have mounted Allen + Roth blinds in this space but all the blinds I see here require 1 1/4" - 2". Do you have any pleated or cellular cordless blinds that will mount on an inch or less
Asked by Bruce A ·
Thank you for your interest! All of our premium cellular shades required 1" recess (depth) to mount the cordless blinds. That is the lowest depth required for cordless shades. You only need 1/2" recess for the standard corded shades. Please call one of our sales agents at 888-256-8672, option 1 for sales to get more detailed advice.
Answered by Blindster ·
do you have 113" width?
Asked by Lindsey H ·
Thank you so much for your interest! The widest shade available for this product is 108" with a clutch lift system. You can get the solar roller shades wider. Please call one of our sales agents at 888-256-8672, option 1 for sales to get more details.
Answered by Blindster ·