Deluxe Light Filtering Fabric Roller Shades Reviews

Customer Reviews

11 reviews with 1 stars · Clear filters

• Improper manufacturing

  After installing the blind Ordered from Blindster I atemped to roll up the shade completely and found out the chain connector blocked the window shade from complete closing by 8". Rather than just returning the blind, I tried to move the chain enough to completely close the blind. After the adjustment I still had about 2" hanging down. I am contacting Blindster for an RMA or a replacement blind. Not What I expected!

  Value of Product

  3 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  2 out of 5

  Richard, Minneapolis, United States · April 23, 2025

• dalton poole blinds

  Fabric is paaper thin and wrinkles upon installation

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Dalton, we appreciate you taking the time to share your experience, and we're sorry to hear the fabric did not meet your expectations. Your feedback is important to us and we see that our customer service team is currently assisting you to help get your issues resolved. We look forward to better assisting you in the future!

  Dalton, Orlando, United States · March 4, 2025

• Roller Blinds

  I was not happy with this order

  Response from Blindster

  Hi Dolores, we have sent you an email offering our Satisfaction Guarantee so we can find a product that you will be happy with. I am very sorry the roller shades were not up to your expectations.

  Dolores · February 10, 2019

• Hand prints on shades

  Received new shades but one had dirty hand prints and another was not set up as it was supposed to be.

  Response from Blindster

  Oh no, we do our best to ensure quality and this should not have happened. Please send photos of the dirty and broken shades to [email protected] and we will do our best to get this issue resolved.

  Carl T · August 9, 2018

• Ordering, installation and customer service

  Ordering, installation and customer service was good. Product was very poor quality.

  Response from Blindster

  Hello Bobby, I am sorry there is an issue with your Deluxe Fabric roller shades. We Will contact you immediately to go over some options for your order.

  Bobby V · September 19, 2017

• The quality of the product is very bad,

  The blinds curl, the bottom rain is never straight - it is made of cheap wood so it never makes it align straight, when you pull the chain it is very hard to pull on it - it has no rollers or ball bearings (much cheeper this way), I made this mistake or getting this product. Currently in contact with support to return this, will see and post how smooth that goes.

  Response from Blindster

  I'm sorry you aren't happy with the shades. I see that you are working with Cindy. I will call you to make sure everything is resolved.

  [email protected] · August 21, 2017

• Not nice blinds at all

  The blind material was very cheap it was almost like paper mach. Terrible time installing them as our cord stop was misplaced on the chain and after several hours we fixed it. The blinds at home depot are even much better quality. Very disappointing.

  Response from Blindster

  I'm sorry you aren't happy with your roller shades. The fabric in these shades are actually polyester. I will call you to get this resolved.

  John K · September 22, 2016

• Customer review

  The shade didn't hang right. We weren't happy with it. And because we weren't satisfied we returned it. Had to spend $26 for postage. This was an expensive lesson AND a "handling " fee. We'll never shop with this company again.

  Response from Blindster

  I'm sorry you were not happy with your roller shades or with our policies. Under our Satisfaction Guarantee for a full refund of the cost of the blinds you must pay the freight to return the blinds. Returned blinds are never resold, we donate them to a local charity. Our $5.95 handling fee is not refundable. I do show that your refund has been processed.

  Rlozier777 · September 29, 2015

• A migraine of a product

  First the install instructions don't include crucial information such as the exact width of the brackets from the blinds material. This made centering it with external mount extremely time-consuming and far more difficult than it needed to be. As for the blinds themselves, the rolling mechanism is awful, doesn't lock up when you want it to, then locks when you're trying to roll up. The claim that the material is 'fabric' is an outright lie, it's just vinyl. The roller core is just weak cardboard which immediately started bending in the middle so it doesn't roll smoothly. Upon replacing the first one, the second one was worse. The pin mechanism was broken out of the box, after I replaced that with the existing one, the blinds made screeching noises upon rolling up and down.. which I was unable to fix with WD-40 so I put the old flawed one back up. It is such a mess of a product I wouldn't trust buying anything from Blindster again, huge mistake and waste of time.

  Response from Blindster

  I'm sorry you had a problem with your roller shade. I do show in our notes that we are having a new blind sent to you that should work properly. If not, we will issue a refund or get you a different product. This fabric is a polyester blend, not vinyl. The only vinyl shades on our site are clearly labeled as such. I will contact you after your new blind is delivered to make sure everything is OK.

  Dan428 · September 8, 2015

• Awful quality

  after emails and phone calls I was left totally disappointed. The word "deluxe" needs to omitted from your description on the roller shade. The quality is pathetic. Its marginally better than a paper shade. I was offered to mail them back but after they were installed and the boxes were destroyed I have no alternative to leave them up for now.I'll be forced to replace them in the spring when I go back to my New Jersey shore house. I would NEVER recommend Blindster!!! Rip-off

  Response from Blindster

  I'm sorry you are not happy with your order. We always encourage our customers to order a free sample so you can see the actual material used to make the blinds/shades. This is especially important with fabric shades because you can then see both the color and the texture of the fabric. You can return the blinds for a refund under our Satisfaction Guarantee.

  Josephcaraforhair · August 26, 2015

• Ordered Fabric, Received paper

  We ordered Fabric Blinds received some kind of paper composite, When we called customer care The lady remarked upon us telling her they were not fabric " You can't tear them. Can you? We spent over $700 for cheap cardboard and paper. We returned our blinds as instructed by mail. This cost us over $100. We feel we should have our money returned as well as the postage. We have not at this time received a reply to our e-mail over this issue. We will see if Blindster is honest and has any integrity.

  P.Farkworth · May 17, 2015