Deluxe Light Filtering Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (711)Customer Questions
152 questions · page 1 of 16
My window frames are 1.5 in.d. Will these shades fit that depth?
Asked by Bridget ·
Hi Bridget, thank you for your question! The minimum depth overall for these roller shades is 2 ¼ inches. Unfortunately, an inside mount wouldn't be an option. We would have to recommend an outside mount or reach out to us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST, to discuss other options. We're happy to help!
Answered by Blindster ·
I want to get blinds for some transom windows that are pretty high off the ground. Can the chain be customized to be longer so I don't have to use a ladder to get to it?
Asked by Mary ·
Thanks for considering Blindster for your transom windows, Mary! The chain length is based on the height entered when placing your order. We'd be happy to discuss your specific needs and help determine the best option so you can operate your blinds without needing a ladder. Please contact our customer service team at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We're happy to help!
Answered by Blindster ·
How do I adjust the roller spring to make the shades level when down.
Asked by Bonnie ·
Hi Bonnie, thanks for reaching out! We'd be happy to help you troubleshoot your shade(s). Because this collection is available with different lift types, we want to ensure we provide the correct instructions for your specific shades. Please contact us at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST, and our team will be glad to assist you further.
Answered by Blindster ·
Can the motorized roller be inside- top mounted
Asked by Peggy P ·
Hi Peggy, thank you for your question! Yes, these shades can be top mounted as an inside mount. Just keep in mind that if you order a valance, top mounting will be the only installation option for an inside mount. Let us know if you have any further questions!
Answered by Blindster ·
Hello! We installed our new blind that came with a remote but having difficulty pairing it with the blind. Instructions say to find a "sequential" number on the shipping box but none of the numbers are sequential. Please advise asap. I can also be reached via 530-515-6444. Thank you!
Asked by Kate K ·
Hi Kate, thank you for reaching out and for choosing Blindster! The shades are programmed to the remote according to the order they are listed on your order. So, for example, if there is only one shade on the order, it should be programmed to Channel 1. If you’re still having difficulty pairing your shade, our customer service team would be happy to assist. You can email us at [email protected] or call 888-256-8672, Monday–Friday, 8 AM–5 PM CST.
Answered by Blindster ·
I need to order blinds 72 in. long . Will there be a seam and would it show
Asked by Jerry R ·
Hi Jerry, thank you for your question! No, your shade will not have a seam if you're ordering it at 72" long. All fabric colors except Linen require a seam only when the shade is over 94" wide and 82" tall. Linen will be railroaded with a horizontal seam when the shade is over 78" wide and 66" high. Let us know if you have any further questions!
Answered by Blindster ·
Is an extra bracket required to support the mid section of blind when said blind is 93 3/4 inches in width?
Asked by Kate K ·
Hi Kate, thank you for your question! A shade this size would still use only two brackets. However, they will be heavy-duty brackets and the shade will also have a steel tube. Let us know if you have any further questions!
Answered by Blindster ·
Is there a mount for the bottom of the roller shade to keep from swinging with an open window?
Asked by Larry ·
Hi Larry, thank you for your question! These shades will not have an option for for hold downs. The Premium and Levolor Light Filtering Fabric Roller Shades will have an option for hold downs when outside mount installations are selected. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
How long does it take to receive a custom order
Asked by David ·
Hi David, thank you for your interest in our shades! Each product page includes an estimated ship date, which reflects when your order is expected to leave our production facility. Once shipped, delivery typically takes approximately 5–7 business days. Let us know if you have any further questions!
Answered by Blindster ·
Does this style shade come in custom sizes?
Asked by David ·
Hi David, thanks for reaching out! Yes, this shade can be custom made in widths from 15" up to 103" and lengths from 24" up to 120", giving you plenty of flexibility to fit your window(s). Let us know if you have any further questions!
Answered by Blindster ·