Deluxe Blackout Vinyl Roller Shades Reviews

Customer Reviews

30 reviews with 3 stars · Clear filters

• Not happy

  The shade came with 3 hole s in it on the bottom left side. Waiting for it to be replaced, as promised by your company. Doesn't anyone look at the product before it's shipped? The holes were clearly visible. When I receive the replacement I'll order again for the next window.

  Response from Blindster

  I'm sorry that it has taken so long to get your replacement shade. I checked with the factory and found out that they have been running very late on their production times for roller shades. The new shade was shipped via FedEx who attempted to deliver it on Saturday, 5/20. I see that the delivery address is a business and can only assume that the business was closed. The replacement shade should be delivered today or tomorrow. The tracking information has been emailed to you and I left you a voicemail. Also, I have processed a credit back to your credit card to compensate you for the inconvenience. Thank you for your patience and understanding.

  Carmineacastaldo · June 15, 2015

• Quality Less Than Expected

  One of the two blinds I purchased had a warped roller causing difficult operation.

  Response from Blindster

  I'm sorry you have had a problem with your order. Please send us a photo showing the warped tube and we will get the factory to send you a new shade. I apologize for the inconvenience. Thank you for your patience.

  Johncomo412 · March 14, 2015

• Disappointed but best I've found

  Blinds were a 1/4" short making roller fall out. Instructions were vague. Precision installation required or roller became stiff. My new window trim has multiple holes from my efforts. Stitching on hem bar was sloppy, with clumping thread. Reverse roll hangs chain behind shade promoting excessive wear side of shade. Hardware is ugly, a valance will be required regardless. Plastic hardware may not last 20 years. Shade material seems to be best of the samples I reviewed. After installing one shade, I looked for better quality in stores. All shades like this have junk plastic hardware but these blinds are 1/3 the cost. I would prefer a solid metal header mount that the blind can snap into but so far, I cannot find this kind of product. I expect it would cost more as well. I expect to buy 22 more blinds from BLINDSTER as this product still seems to be the best value available.

  Heidi3michael · March 11, 2015

• Cordless blinds for kids room

  The blinds fit perfectly and work fairly well. They were easy to install. One of them doesn't seem to have the same opening power as the other one does, but they both work as blackout blinds which we needed.

  Response from Blindster

  I'm sorry you are having a problem with one of your roller shades. You can go to https://www.youtube.com/watch?v=d1ZvoR3R-jI to see a video that shows you how to adjust the tension in your roller shades. Please call us at 888-256-8672, option 2 for customer service if you have any questions.

  Steffinsj27 · January 17, 2015

• like it

  the shades look nice and doing just what i needed..blocking sunlight in my 3 year olds bedroom! we had a problem with the first shade and we were sent another one at no charge rather quickly. would definitely order from here again. Product and customer service were really good!

  Faithisthekey6509 · May 27, 2014

• Wish They Came with Instructions

  It's a blind with two brackets, but which way should the brackets face? How far from the top of the window? I figured it out, but only after drilling a few unnecessary holes.

  Kimbuya · March 27, 2014