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What customers say about it, in their own words.
Questions & Answers (143)4.59
Based on 771 reviews
Summarized by AI from customer reviews
Customers praise the exceptional quality and durability of these shades, noting the thick, well-made material that looks more expensive than it actually is. The superior light-blocking performance effectively darkens rooms even in bright exposures, while the easy installation and reliable construction make them a dependable choice. Many customers are so satisfied with the quality that they purchase multiple sets for their entire home and plan to reorder.
19 reviews with 1 stars · Clear filters
Very disappointed in these shades, which were not inexpensive. The shades weren't securely fastened to the roll. I had to hire someone to repair all five shades. Blindster is not a bargain.
Response from Blindster
I am so sorry about this Judith, I will contact you to ensure all of your issues are resolved.
Judith D ·
You get what you pay for. Curls on the sides. They did not fit our windows, and we had the correct measurements.
Response from Blindster
Hello Amy, I am sorry that your Deluxe Blackout Vinyl Roller Shades did not work out for you. We will contact you to discuss your order and go over some options. .
Amy ·
I tried twice now to purchase blinds online. From the fact that they broke twice already my installer told me they are really poor quality. Also the last one I just bought the color of the actual blind didnt look like the picture.
Response from Blindster
I'm sorry you aren't happy with your shades. Your 2015 order is covered by our limited lifetime warranty. I will call you to get your issues resolved.
David H ·
These blackout shades are fully extended, permanently, in my sons nursery....... It looks absolutely ridiculous and angers me every time I go in there. And I hardly have time to call, or go get new ones or take these down and try to fix these - considering I have a days old newborn at home. Also, it's embarrassing when visitors come to see our newborn and then ask to see the nursery and it's pitch black - it takes away from the whole nursery.
Response from Blindster
I'm sorry you had a problem with your shades. I will call you right away to get this resolved.
Bridgette B ·
They were great as far as black out goes, except they didn't preform. They wouldn't retract. Why would a company send a product that wasn't tested first
Response from Blindster
I'm sorry you weren't happy with your shades. Every shade is tested before shipping and I apologize that something went wrong with your order. We have issued a refund for this order and asked the factory to pick them up for inspection. I apologize for the inconvenience.
Bobette ·
My original order came with a blind with the spring sprung so didn't work, replacement blind would not work at all. The time spent on these 2 blinds is not worth it. There is no one from manufacturing that will contact you and the people with customer service at Blindster don't know what to tell you. Still waiting for a resolution after dealing with these for 5 weeks.
Response from Blindster
I'm sorry for the delay. I show that a remake order was processed and shipped. I will contact FedEx to track the shipment and let you know right away how we can get this resolved.
Dawnsobiech ·
1 blind was too large to fit. 2 others have bad springs so shade only goes up a couple of inches, complete waste. Poor quality!
Response from Blindster
I'm sorry you aren't happy with your shades. There are several options we can try to remedy all of your issues: 1. We can replace the 1 blind that is too large to fit. If the factory made a mistake, we will replace the shade at no charge. If you need it at a different size we can replace under our fit or free policy for a cost of $15 plus the price difference (if any). 2. We have a video available that tells you how to adjust the cordless lift system so that it will work properly. If this method does not work we will replace the defective shades. 3. You can return the entire order to us and we will refund the cost of your shades. Thank you for your patience.
Csaatio ·
