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Deluxe Blackout Vinyl Roller Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (772)
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Customer Questions

143 questions · page 9 of 15

  • Hi. I just want to clarify that the motorized lift also means that we can lower the shades with the remote as well. I'm looking to purchase this for a very tall window that we cannot reach in any circumstance without a 20+ foot ladder.

    Asked by Katie T ·

    Hi Katie, thank you so much for your question! Yes, the remotes will allow you to raise and lower the shades from the ground. Please keep in mind though that the motor has the battery wand integrated into the roller mechanism, so you will need to go up on the ladder at that point to recharge the motor. A full battery charge should last approximately 500 uses (500 x's up and 500 x's down). Please feel free to reach out to us if you would like any further details, we're happy to help! 888-256-8672

    Answered by Blindster ·

  • Are the vinyl roller shades waterproof?

    Asked by Jenny G ·

    Hi Jenny, thank you for your question! The vinyl fabric itself is waterproof, however, the mechanisms that function the shade, are not.

    Answered by Blindster ·

  • What is the warrenty

    Asked by Mark ·

    Hi Mark, thank you for your inquiry. All of our products have a limited lifetime warranty and most products have the option to purchase an additional 10-year accident protection plan. I have attached a link to the specific details below: https://www.blindster.com/our-policies.html

    Answered by Blindster ·

  • Plan on an outside mounting. With the brackets mounted to the wall, will there be enough room to clear my 3/4" thick molding around my window?

    Asked by Michael ·

    Hi Michael, thank you for your question! If you are doing a standard roll (material rolling behind the tube) you will want to put something behind the brackets to project out over the trim. If you are doing a reverse roll orientation (fabric rolls off the front of the tube) there should be enough room.

    Answered by Blindster ·

  • Blackout shades are a good option for an outdoor patio? It has a TV and most of the day the sun hits all the sofas and people in there. Will this help with the heat or cold in the winter?

    Asked by Kevin ·

    Hi Kevin, we would not recommend these roller shades for exterior use, the components will not withstand the elements. We do offer specific exterior shades that are made of a solar shade material that will help block glare and UV rays. These have been certified for outdoor use. https://www.blindster.com/exterior-shades/

    Answered by Blindster ·

  • What color is this shade from the outside

    Asked by CURTIS M ·

    Hi Cindy! These shades will be white on the backside.

    Answered by Blindster ·

  • I've purchased your roller shades and the brackets are exposed with no covers. Can I purchase decorative bracket covers somewhere else that will fit?

    Asked by Diana ·

    Hi Diana, I'm sorry, I am not aware of a place that sells decorative bracket covers individually. I apologize for the inconvenience.

    Answered by Blindster ·

  • I want to mount these shades on 2 windows but nowhere did I see how to measure to mount them ON the frame. Measures 56" end of edge to end of edge in width.

    Asked by Susie Q ·

    Hi Mary, thank you so much for reaching out! You will want to follow the directions for how to measure for an Outside Mount when mounting on the frame itself. (You will need a minimum flat surface of 1 1/2" without a cassette and 2" with a cassette.) MEASURING FOR OUTSIDE MOUNT STEP 1: Measure the width of the area you wish to cover. If space allows we recommend adding 2-3" (1-1 1/2" each side) to this measurement to help eliminate light seepage. This is your ordering width and will be the overall measurement of the blind. STEP 2: Measure the height of the area you wish to cover. This is your ordering height. Be sure to take into account the flat mounting surface needed (see above) when measuring the area you want to cover with your shade. The factory will make your shade (including the roller at the top of the cassette valance, if ordered) to the height ordered. Generally 3" - 4" added to the height of your opening (including molding or framework you wish to cover) will allow you room to mount above the window frame. NOTE: Your shade material will be made 1-1/2 inches narrower than the measurement you provide to allow for brackets. If you need your shade to cover a specific width (e.g. for mounting a shade on a door) add 1-1/2 inches to your ordered width for the desire fabric width.

    Answered by Blindster ·

  • Will these shades let you see out without others seeing in during the day and night

    Asked by Caren ·

    Hello Caren, thank you for your inquiry! You will not be able to see through the material our blackout vinyl roller shades. The fabric is completely opaque.

    Answered by Blindster ·

  • Our new windows are 3-1/2" deep with a handle that folds shut and extends 1-1/2". Will the standard roll clear this or do I need a reverse roll? And can a reverse roll be used when ordering the matching valance?

    Asked by Sharon W ·

    Hello byrsw, thank you for your question. If I'm understanding your question correctly, it sounds like you have an adjusted depth of 2"? If this is the case then you will want to do a reverse roll. You need at least 2 1/4" to clear any obstructions, 2 5/8" if going with a cassette valance. Unfortunately, we can not combine a reverse roll with a cassette. If we can assist you further with this, please give us a call at 888-256-8672, option "1" for Sales, we'd be happy to discuss other options.

    Answered by Blindster ·