Deluxe Exterior Outdoor Solar Shades Reviews

Customer Reviews

3 reviews with 2 stars · Clear filters

• Deluxe Exterior Solar Shades 10 Percent Openness

  Recieved my 2 solar roller shades and installed on our patio. When we rolled down the "patio left" shade there was a piece of red tape next to a 1 and half inch snag/pull in the shade material. Was this a quality control inspection that got over looked? It is noticeable even without the red tape. Also noticed that the edge of your shades have visible fraying of the material along all of the right side of the shade with the red tape and 1st couple of feet of the other , where I'm guessing the material was cut to size.

  Response from Blindster

  Hi Michael, we appreciate you letting us know about this issue. I see that Tammy has ordered a remake of this product for you. If you have any problems in the future, please contact us immediately and we'll do everything we can to make sure we satisfy your needs. Thank you for choosing Blindster.

  Michael · March 26, 2019

• Rolls crooked

  The blind came in a timely manner & is the perfect color. It, however, was slightly too narrow and rolls down crooked. We have adjusted the hanging brackets, but with no luck to correct the problem.

  Response from Blindster

  Hello Nancy, I do apologize for the issue you are having with your shade. This is what we call telescoping and it is something we can send you troubleshooting to fix. We will contact you directly to help you resolve this issue.

  Nancy · April 30, 2018

• Outdoor solar shades

  Disappointed in delivery time. It took over twice as long as stated in order. No communication from the company about the delays. I had to call 4 times to see when they would be shipped. The blind cords have a connecting piece for both ends of the cord and it is a pain to pass thru the wall attachment stop piece. You have to manually put it through each time you raise and lower the blinds. Also if you mount the blinds outside anywhere close to a rough surface and the blind edge touches they will start to fray. Mine did in one day. I am considering returning and getting another brand.

  Response from Blindster

  I'm sorry you were so disappointed. Unfortunately, the factory was running behind during the weeks following the July 4th holiday. I have called and left a voicemail for you to call. The cords should move smoothly through the clutches. The blinds usually fray because they are not raising and lowering straight. This can be caused by the shades not being level or the fabric may not be attached completely straight. This is usually an easy fix to balance the fabric. Thank you for letting us know.

  Camp777 · August 7, 2015