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What customers say about it, in their own words.
Questions & Answers (121)4.84
Based on 2,333 reviews
Summarized by AI from customer reviews
Customers love the easy installation, excellent quality, and sleek design that provides effortless operation for privacy and light control. They appreciate the perfect fit and beautiful appearance that enhances their rooms with a modern, clean look. Fast shipping and outstanding customer service, combined with the product's quality, inspire many customers to purchase more for other windows.
262 reviews with 4 stars · Clear filters
He blin are great along with the customer service. The shipping wasn't so good. It took over 2 weeks to get them after they said they were sent. 👍
Todd ·
Wish they had double cell blinds.
Kenneth ·
The blinds are beautiful and very easy to install. Customer service has been excellent. I am giving 4 stars because I am disappointed with their universal plastic bracket which is 3/8" inch thick and doesn't allow for a flush outside mount. A different bracket could not be provided. My window application is a little different. I have a bow window with two windows that open, and two that are stationary. I wanted the wood between the windows to show so I ordered blinds the width of the window. The blinds have to be mounted from the ceiling part of the window, and all four have to be mounted on the outside of the window. The brackets are thick enough to leave a gap. I love the look, but was hoping to find a thinner bracket, maybe one that is totally metal, that would allow the blind to be closer to the window frame. I would have downloaded pictures, but tried and tried but they wouldn't upload.
Sydney ·
Overall I thought it was a good installation and the shades work wonderfully both up and down. My only disappointment was I measured wrong by an inch and I had to have it redone which customer service was not open to get replacement so I adjusted it by going to the hardware store and getting adhesive myself.
Cory ·
Nice blind. Fit just right. Adhesive did not keep blind up. Had to use screws drilled into the window frame.
Andrew ·
The window shading filtration is good. Felt the blind was made rather cheaply. The plastic was very lightweight, almost felt fragile. However it has served its purpose. Thought the product was a little bit overpriced.
Jolene ·
I found out from your customer service that the limited lifetime warranty on our failed 5 year old blinds covers nothing. I replaced the old unit in kind, but will shop more carefully for any new purchases.
Tom ·
The top down bottom up feature is the best! We love letting light in but having privacy! Very easy install for 6 windows!
Holly ·
I like everything about them. The only thing was three brackets did not stick well and I had to call and have replacements sent
Mark ·
Easy to install, although we found an even easier way than what the directions showed (we have 4 inches of depth and used a hard ruler as a guide that was far easier than making pencil marks on the dark wood). The shade itself is beautiful and operates easily. One issue and the only reason we didn't rate this as a 5: unable to attach the rail clips no matter what we do. Wrote for assistance 5 days ago but have yet to hear back.
Evie ·
The fix was perfect,
Robert ·
work and look great
Chaz ·
