No Tools Cordless Top Down Bottom Up Single Cellular Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (2,333)Customer Questions
121 questions · page 1 of 13
What widths of shades do you have?
Asked by Valerie C ·
Hi Valerie! Thank you for reaching out! We'd love to assist with your question about shade widths, but we'd like to get a little more clarification to make sure we're providing the information you need. You can reach us at [email protected] or by phone at 1-888-256-8672, Monday–Friday, 8 AM–5 PM CST. Our team will be happy to help you find the right information!
Answered by Blindster ·
How much weight does the head rail hold? What type of material is the headrail? How heavy are the shades? I have slightly less than 2 inch depth for inside mount, will this work?
Asked by Larndell ·
Thank you for your questions, Larndell! The mounting brackets are designed to support the weight of the shades at the maximum width and height they can be manufactured in. The headrails are made of PVC, and the overall weight of the shades will vary depending on the dimensions ordered. For an inside mount using our no tools brackets, a minimum depth of 2 1/8" is required. Since your window depth is slightly less than 2", these brackets may not be suitable for your installation. We hope this information helps!
Answered by Blindster ·
How do you clean them?
Asked by Marlaine R ·
Hi Marlaine, thank you for your question! The vinyl head rail and bottom rail can be wiped clean with a damp sponge. To clean the shade fabric, use a feather duster or vacuum lightly using the soft brush attachment. Let us know if you have any further questions!
Answered by Blindster ·
Do these blinds/shades work on 3/4 view fiberglass glass doors with raised window frames? The exterior of the frame measures 23 3/4 inches by 49. If they do work what size do you suggest? Will the bottom rail holders also be attached by adhesion?
Asked by Tony D ·
Hi Tony! Thank you for your question and for your interest in our shades! Our no tools brackets require 2 1/8 inches of depth for installation, and the frame or trim where the brackets attach must be flat. Since you mentioned that your doors have raised window frames, installing these may not be an option. Please also note that the door brackets would need to be screwed into the door rather than attached with adhesive. For help determining whether this installation will work for your doors, please contact us at [email protected] or 1-888-256-8672, Monday through Friday, from 8 a.m. to 5 p.m. CST. We'd be happy to discuss your options!
Answered by Blindster ·
Available in blackout??
Asked by Joanna ·
Hi Joanna, thank you for your question! This shade isn't available in a blackout option. A similar option would be our Super Value Cordless Blackout Top Down Bottom Up Single Cellular Shades that offer the EZ-Mount installation option that doesn't require tools. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Do you have cellular shades 16” x 58”?
Asked by Cathy ·
Hi Cathy, thank you for your interest in our cellular shades! The Super Value, Deluxe and Levolor collections will allow you to order cellular shades that are 16" wide. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
I want top down bottom up shades, but I can't reach the top of the shade. I don't want to stand on a step ladder every time I want to adjust the top down feature. Do you offer wands? What else is a solution?
Asked by Marie-Elana ·
Hi Marie-Elana, thank you for your interest in our cellular shades! We understand your concern, especially if the top of the shade is difficult to reach. Unfortunately, we don’t offer wands or any additional parts that can be used to make the top down feature easier to operate. Since this is a hard-to-reach opening, a motorized shade may be a good option to consider. Motorization would allow you to operate the shade without needing a step ladder to reach the top. We hope this helps as you consider the best option for your window!
Answered by Blindster ·
my bracket is unsticking. Can I get extra brackets
Asked by Esther ·
Hi Esther, we’re sorry to hear you’re having trouble with one of your brackets. We’d be happy to help with getting you additional brackets. A member of our customer service team will be reaching out to you shortly to assist.
Answered by Blindster ·
How much of a window trim to install
Asked by Joseph ·
Hi Joseph, thank you for your question! These shades require a minimum of 2 1/8 inches to be installed and 2 ½ inches for a flush mount. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Are the no-tool brackets compatible across all of your no-tool products? I assume they are, but just wanted to double-check. I’ve had a no-tool blackout shade since 2020, and recently the mechanism broke, so now the blind stays down. The brackets are still fine, so I’m looking into either reordering the same product or trying a new product with the already-installed brackets.
Asked by Ena ·
Hi Ena, thank you for your question! We’d be happy to look into your previous order to see if the brackets from your existing shade are compatible with the brackets used for the products you’re considering. We recommend reaching out to our customer service team at [email protected] or 1-888-256-8672, Monday–Friday, 8 AM–5 PM CST, so we can review your previous order and discuss your options further.
Answered by Blindster ·