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No Tools Cordless Blackout Single Cellular Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (510)
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Customer Questions

107 questions · page 3 of 11

  • Are there instructions for fixing the shades when they sag or won't stay in the full "pushed up" position? Mine fall down after pushing them fully up and it gives the shades a "sloppy look" when one won't stay in the full up position.

    Asked by Carolyn ·

    Not answered yet.

  • Are these shades waterproof?

    Asked by Moe H ·

    Hello Moe, Thank you for your question! Our No Tools Cordless Blackout Single Cellular Shades are not waterproof. The material consists of blackout polyester fabric with a Mylar lining within the honeycomb cells.. If you have any other questions or need further assistance, please let us know. We're here to help!

    Answered by Blindster ·

  • Are these renter friendly? Will it damage paint / the window sill when removed?

    Asked by Sarah ·

    Hello Sarah, thank you for your interest in our No Tools Cordless Blackout Single Cellular Shades. These are meant to be a permanent application so there is a chance some paint may come off as well. If you have any other questions or concerns please feel free to give us a call.

    Answered by Blindster ·

  • Trying to figure out whether I need an inside or outside mount. Where do the inside and outside mounts attach? My window runs the entire length of the room, goes right up to the ceiling and measures a width of 120". In other words, there is no window cutout into the wall. I recognize I would need to buy 2. but would I have to mount to the ceiling and which mount should I use?

    Asked by DK ·

    Hello DK, thank you for reaching out about our No Tools Cordless Blackout Single Cellular Shades. These shades are top mount only which would work for a ceiling mount and outside mount. If you have any further questions please feel free to give us a call.

    Answered by Blindster ·

  • This is a replacement for a broken shade. We ordered this on 2/18/2020, so it should be under the 10 year warranty. Our order number at that time was #1501586. How do we handle a return?

    Asked by Teresa ·

    Hello Teresa, thank you so much for reaching out. We will send you a separate email so that we can get some additional information from you and get you taken care of.

    Answered by Blindster ·

  • Why is there a deduction of 3/8" to 1/2" on these cellular shades. I don't want light creeping on the sides...

    Asked by Jerome M ·

    Hello Jerome, thank you for your inquiry. The cellular shades will receive a headrail/fabric deduction on Inside Mounted installations. This is so that the shade will fit properly in the window. We ask that on an inside mount, customer's provide the exact dimension of the window opening, and then the factory will automatically make those inside mount adjustments. If light creeping in around the sides is a concern, we recommend measuring and ordering as an outside mount.

    Answered by Blindster ·

  • Any of the colors works to stop the light from coming in? Can I buy the gray or white ones and they would still stop the light from coming in? Thank you.

    Asked by Daniel ·

    Hi Daniel, If it is a blackout material no light will come through the fabric itself. Unfortunately, we are unable to help the light that will leak around the edges.

    Answered by Blindster ·

  • My eyes aren't as good as they use to be, is the color you have labeled TUSSAH considered in the brown family?

    Asked by Tim ·

    Not answered yet.

  • The mounting surface is not perfectly smooth/flat; is adhesive thick enough to be okay with this?

    Asked by Lark W ·

    Hi Lark, In order to mount our no tools brackets you do have to have the flat space required. If you're doing an inside mount then you'll need 1 3/8" flat space and an outside mount will need the 1" flat space.

    Answered by Blindster ·

  • I have sliding glass doors I want to use the shades on. There are 3 doors totaling 142 inches wide inside the frame. Can I mount three 47inch wide shades of the no-tool shades abutting each other within the door frame. Three 47 inch wide shades just about touching each other on the sides give me a total width of 141 inches. I even prefer having the 1 inch difference rather than adding 1/3 inch to the width of each shade. Also, the frame is 1 3/4 inches deep. Would I get inside or outside mounted shades?

    Asked by Joseph V ·

    Hi Joe, We appreciate you reaching out. You will be able to mount the shades inside of the frame however they will stick out some since the depth of the shades will be 2". You want to measure the opening like normal so the 3 widths should total the overall and then once you enter inside mount our production will reduce the widths of each shade so that they can operate without scraping the sides or each other. Bear in mind once installed that there will be gap between the shades of approximately 1/2" so you want those gaps to land in the center of the mullion/ trim that separate each section. If you need any further assistance please give us a call at 888-256-8672 and one of our representatives would be more than happy to assist you.

    Answered by Blindster ·