Deluxe Light Filtering Double Cellular Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (2,506)Customer Questions
379 questions · page 16 of 38
Can a motorized unit be operated by hand as well?
Asked by Debra c ·
Hi Debbie, thank you for your question! The motorized units will not be able to be motorized by hand. They will need to be operated by the remote only.
Answered by Blindster ·
Can you use two shades for a patio window 70 INCHES BY 79 INCHES? OR would it be better just to purchase one?
Asked by Lee ·
Hello Lee, thank you for your inquiry! These will need to be 2 separate shades. Unfortunately, these max out at 96" wide as one single shade.
Answered by Blindster ·
Do these have a timer option? For instance, could you program them to open at dawn and close at dusk? Or do the same for a specific time period - open at 7am and close at 9pm?
Asked by Kim ·
Hello Kim, thank you for your question! Unfortunately, we do not have a timer option available for these shades at this time.
Answered by Blindster ·
I have arches at the top of my windows so blinds can not be mounted to the top of my window. Are these blinds able to be side mounted?
Asked by Sam ·
Hello Sam, thank you for your inquiry! Unfortunately, there is not a side mount option for this product.
Answered by Blindster ·
Is the cordless shade made with a spring or battery operated?
Asked by Linda ·
Hi Linda, thank you for your question. On these cordless strings, there are internal strings that are within the shade that can be extended and retracted through the release of the SafeLock button located on the bottom rail.
Answered by Blindster ·
With a traditional cordless cellular shade, I can raise the entire shade to totally expose the window during the day if I want to. But my question is for this premium double cellular shade, with the top down/bottom up option, will I be able to expose the entire window if I want to OR is there a limit as to how far I can lower the top/raise the bottom? Is part of the window always going to be covered by the shade?
Asked by Linda ·
Hi Linda, thank you for reaching out. There is not a limit, these shades will be able to lift all the way up or all the way down. Like your current cellular shades, they will have a small compressed stack, when raised, and either the top of the window opening or the bottom depending on how you have them opened.
Answered by Blindster ·
How do I order sample colors? I cannot see where there is a format to do that.
Asked by Marilyn. ·
Hi Marilyn, thank you for reaching out! You can order them a few ways. At the top of our website, there is a blue header with a list of different tabs. You can click the "Free Samples" tab and locate the product and color you want that way and add them to your cart. If you are already on the product you are interested in you can click right underneath the color you are interested where it says "Order Free Sample" and add it to your cart that way as well. Once you have selected the colors click the cart at the basket icon at the top right corner and it will lead you through the check out process. You may also call us during our office hours and one of our representatives would be happy to place that order for you as well.
Answered by Blindster ·
I have the premium top down cellular shades and one is stuck on one side - the top won't go up or down. It's the left side, so there's no manual adjustment, it's like it's jammed- can this be fixed?
Asked by Shelley F ·
Hello Shelley, thank you for reaching out. I am so sorry about the issue you are having with your shade. I am going to send you a separate email so that we can get you taken care of.
Answered by Blindster ·
Besides being battery powered, do these also have cords?
Asked by Gary S ·
Hi Gary, thank you for your question! These are a battery powered motorized lift. They will come with a rechargeable lithium battery charger that you will plug in when recharge is needed. There is one charger sent out per order.
Answered by Blindster ·
If they become uneven, how do you fix it?
Asked by Shelley F ·
Hi Shelley, thank you for reaching out. There is an adjustment tool behind the end caps on the right hand side. It looks like a key and there is a slot for you to insert and adjust the shade level. Please give us a call at 888-256-8672, option "2", or email us at [email protected] for further detailed instruction.
Answered by Blindster ·