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Deluxe Blackout Single Cellular Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (721)
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Customer Questions

85 questions · page 7 of 9

  • How wide is the gap between the shades in a 2 shades in one headrail cellular setup?

    Asked by Rich F ·

    Hi Rich, it's about a 1/2" gap.

    Answered by Blindster ·

  • Our window is 106in wide. I can get this cordless top down bottom up correct for a 51 adder

    Asked by Mike ·

    Hi Mike, unfortunately the max width for cordless top down bottom up on one shade is 96"

    Answered by Blindster ·

  • Can these be installed on a metal and glass door? Need privacy and black out but must go into door not wall above.

    Asked by Beatrice G ·

    These must have a surface that can be drilled into. Only our No Tools options can be installed on a metal door.

    Answered by Blindster ·

  • The blinds i will be replacing are and antique white. Not white and not as dark as ivory. Would the Moonlight or the Milky Way be a better match?

    Asked by Michelle ·

    Hello Michelle, The moonlight is a bright white as the milky way is a yellow white. I would suggest getting samples of the product so that you can compare to what you previously had.

    Answered by Blindster ·

  • Do these come in white?

    Asked by Tiffany ·

    Hi Tiffany, Moonlight is our closest color to white on this shade. We'd be more than happy to send you samples.

    Answered by Blindster ·

  • Something happened in the communications in ordering the blinds. Is there and easy way to change from the Lift Type: Cord Lift to a Continuous Loop cord?

    Asked by Peggy R ·

    If you are needing to make changes to your order, please call customer service immediately regarding the changes.

    Answered by Blindster ·

  • What is the expected life of this shade?

    Asked by Deborah A ·

    Hi Dee, The longevity of the shade depends on a few things like size, where the shade is located and the control option you are picking and how often the shade is operated. If you run into any problems with your shade we suggest you reach out to us about it at that time and we will connect with our manufacturer to see what they advise at that point. Normally a lot of the issues are covered under our warranties. You can reach us by emailing in at [email protected] or calling in at 888-256.8672 M- Th 8am - 7pm CT and F 8am- 5pm CT. Thank you for your time.

    Answered by Blindster ·

  • Just received the order for my blinds. I wanted the blackout shade but I don't see that indicted anywhere on the header label. It just says: Prism Shade, 4400173-001 Is this what I ordered?

    Asked by Suzanne ·

    Hi Suzanne, I checked on your order and you did order the Premium Blackout Single Cellular Shade which is blakcout. Hope this helps but if you need any further assistance with this please give us a call anytime M- Th 8am- 7pm CT and F 8ma- 5pm CT at 888-256-8672 and one of our agents would be more than happy to assist you. Thank you for your time and business.

    Answered by Blindster ·

  • Are these top down as well?

    Asked by Kristin J ·

    Hello Kristin, You can get these shades as Top down/ bottom up if you would like. It is an add on option when ordering.

    Answered by Blindster ·

  • We ordered the single cell cellular cordless blackout shades about 9 months; we were so pleased with your light filtering cellular shades we ordered the year before for most of our new house. The blackout shades have never been as easy to raise as the others, but they are becoming more and more difficult as the months go on; it is like the shade is too heavy for the clutch. We have to hold the weight of the shade in our hands and gently bounce it, to get it to slowly rise. Is there any way to strengthen the clutch mechanism to make it carry the weight of the shade more efficiently.

    Asked by Beverly W ·

    Not answered yet.