Deluxe Blackout Double Cellular Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (564)Customer Questions
129 questions · page 3 of 13
Do I need a Smart Hub-C for each motorized blind or do I only need one for multiple blinds.
Asked by Sean K ·
Hello Sean, thank you for your question! One Smart Hub-C can control up to 30 shades. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
We live in AZ and our home is always dusty. What is the best way to keep the dust and dirt out of these shades?
Asked by Mary ·
Hello Mary, thank you for your question! The best approach is just light, regular dusting with a soft cloth or a quick pass with a vacuum brush attachment.
Answered by Blindster ·
Are Deluxe Blackout Double Cellular Shades reversible? Simply, can the white backside become the inside?
Asked by Wayne ·
Hello Wayne, thank you for your question! The Deluxe Blackout Double Cellular Shades are not reversible. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can I order just the Hub? I forgot to order it.
Asked by Cheryl ·
Hello Cheryl, thank you for your question! Yes, the hub can be ordered separately. Feel free to contact us at 888-256-8672, Mon-Fri 8a-5p CST and any available agent will be able to assist you. We look forward to assisting you!
Answered by Blindster ·
will these shades mount to a flat patio door that opens?
Asked by Don ·
Hello Don, thank you for your question! Yes, the Deluxe Blackout Double Cellular Shades can be installed onto a door. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can I use the existing brackets? If not, how do the brackets work?
Asked by John ·
Hello John, thank you for your question! Our customer service would be happy to review the brackets you have. We also have pictures of the brackets in the gallery as well as in the installation instructions, but please note they vary based of the lift type. Feel free to contact us at [email protected] or give us a call at 1-888-256-8672 (Mon–Fri, 8a–5p CST).
Answered by Blindster ·
Do I hear shades block heat from sunlight
Asked by Lorrie ·
Hello Lorrie, thank you for your question! The insulating shade material helps lower both your AC and heating bills by reducing thermal transfer at the window. These shades have an R-value of 5.0 for maximum insulation in your window. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Is the color “snow” a true white or an off white?
Asked by Beth ·
Hello Beth, thank you for your question! Due to the blackout material used, Snow in the Deluxe Blackout Double Cellular Shades may appear to be slightly gray. We offer up to 10 free samples if you'd like to see this color as well as any others. Let us know if you have any further questions!
Answered by Blindster ·
Single head rail with blind splinter in middle
Asked by Nita ·
Hello Nita, it sounds like you are referring to a 2on1 headrail, and unfortunately, we do not offer this option.
Answered by Blindster ·
Can you purchase the smart hub at a later date? We are debating whether to have the remote and the smart hub (for controlling the shades while we are away).
Asked by Brad ·
Not answered yet.