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Cordless Light Filtering Double Cellular Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (492)
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Customer Questions

74 questions · page 1 of 8

  • Why do my cool white double cellular blinds have a yellowish hue to them? The sample received definitely was white. These do not look white. Could there have been a mistake in production? I received them today.

    Asked by Patricia A ·

    Hi Patricia, we're sorry to hear that your new shades aren't looking as white as the sample you received. There are a few factors that can affect how the color appears, such as the lighting in your room, the direction and intensity of sunlight, and how the sunlight interacts with the shade material. I can certainly understand why you'd be concerned about a possible production mistake. We see that one of our customer service team members is helping you with this, and they'll be able to work with you to look into your concerns further. Thank you for bringing this to our attention!

    Answered by Blindster ·

  • What is the material

    Asked by Bob ·

    Hi Bob, thank you for your question! All of our light filtering cellular shades are made of woven polyester. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • can these shades be washed or cleaned?

    Asked by Willis ·

    Hi Willis, thank you for your question! To keep them clean, it’s best to use a vacuum with a brush attachment, a feather duster, or spot-clean with a damp cloth for any small stains. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • Can side tracks (also known as side rails or sidetracks) be added to boost the insulating performance in Western NY?

    Asked by Frank W ·

    Hi Frank, thanks for reaching out! Unfortunately, we do not offer side tracks or rails as an option for our products, and we’re unable to assist with adding aftermarket modifications. We also want to mention that altering the product from its original design may void any applicable warranties or guarantees. If you have any other questions about our available options, we’d be glad to help!

    Answered by Blindster ·

  • Do you have top down bottom up?

    Asked by Dallus ·

    Hi Dallus, thank you for your question! Unfortunately, we don't have a top down bottom up version of this shade. A similar option will be the Deluxe Light Filtering Double Cellular Shades. These shades offer multiple lift types. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • Is this a top down bottom up shade?

    Asked by Joyce S ·

    Hi Joyce, thank you for your question! The Cordless Light Filtering Double Cellular Shades do not have a top down bottom up option. The Cordless Light Filtering Top Down Bottom Up Single Cellular Shades are a similar option. The Deluxe Light Filtering Single Cellular Shades and Deluxe Light Filtering Double Cellular Shades have top down bottom up lift types available. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • we measured 34 1/4...go with 34 or 35?

    Asked by Barbara ·

    Hello Barbara, thank you for your question! The dimensions you submit with your order will depend on if you're ordering an inside or outside mount. For an inside mount we ask for the narrowest width of your opening along with the tallest height. For outside mounts we recommend adding to your dimensions to cover the opening. We have measuring instructions specific to each mount on the product page to assist you. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • I have old windows that swing in (like double church doors) and I am mounting on the outside. In order to open the windows, I will need the shade to be fully retracted above where they swing open. How much head space do I allow?

    Asked by Jacqueline O ·

    Hello Jacqueline, thank you for your question! The Cordless Light Filtering Double Cellular Shades require an inch of flat space for the brackets but the stack when fully raised, will depend on your ordering height. If you'd like to discuss this further, please don't hesitate to contact us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.

    Answered by Blindster ·

  • Do you make 55x36

    Asked by Henry M ·

    Hello Henry, thank you for your question! Yes, the Cordless Light Filtering Double Cellular Shades can be made at that size. If you have any further questions or need assistance placing an order, please feel free to give us a call at 888-256-8672, Mon-Fri 8a-5p CST.

    Answered by Blindster ·

  • I need a right control since the window is high and a piece of furniture is in front of it.

    Asked by Christine D ·

    Hi Christine, thank you for your question! The Cordless Light Filtering Double Cellular Shades won't have an option to place a control on either side. If you're looking for cellular shade options with a continuous cord loop, you may want to consider the Deluxe or Levolor cellular shade collections. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·