Super Value Cordless Bamboo Woven Wood Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (1,276)Customer Questions
290 questions · page 2 of 29
My windows are 70”x70”. Can you tell me how deep the stack is on the bamboo shade when fully open? I don’t want to cover much of the window and I will never need to close them for light control or privacy. Suggestions?
Asked by Mary L ·
Hi Mary, thank you for your question! The stack height for our Super Value Cordless Bamboo Woven Wood Shades will always be 9.5". If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can you do 77" wide on the mesh white bamboo shade? The selection only goes up to 72".
Asked by Ron ·
Hi Ron, thank you for your question! Since 72" is the maximum width available, we would have to recommend splitting the 77" width into two shades. Another option would be to consider one of our larger collections that can be made in wider sizes. We’d be happy to help you explore those options. Feel free to contact us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
How deep must the window casing be in order for the shades to be installed inside the window frame?
Asked by Ron ·
Hi Ron, thank you for your question! The minimum depth for inside mount installations is 1 ¾". For a flush mount, (meaning the shade is fully recessed in the window opening) the depth must be at least 3". Let us know if you have any further questions!
Answered by Blindster ·
Are these suitable for porch?
Asked by Joan ·
Hi Joan, thank you for your question! These may be suitable for a porch that won't expose the shades to outdoor elements as these are meant for indoor use only. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
I have a bay window that is tricky to order shades for. The only way I can install shades is if I can mount to the ceiling inside of the bayview. Do these have a ceiling mount option ? If not , what products do you offer provide a ceiling mount option?
Asked by Joyce S ·
Hi Joyce, thanks for reaching out with your question! Yes, the brackets for these shades do offer a ceiling mount installation option. We hope this gives you the flexibility you need for your window setup!
Answered by Blindster ·
Hello, my window for inside install is 37 1/16 inches and the other is window 37 3/16 inches in width. What would I use for the faction? Thank you
Asked by Dana ·
Hi Dana, thank you for your question! When entering your measurements, we go by 1/8-inch increments. If your measurement falls between those increments, we recommend rounding down to the nearest 1/8". We hope this helps!
Answered by Blindster ·
Hi! I’m wondering if I can order an 80” long blind? I’ve bought my full house of blinds with you and want to use the same for my sliding door.
Asked by Katelyn A ·
Hi Katelyn, thank you for your question! The maximum height available for these shades is 72". If you need a larger height, we recommend ordering samples from some of our other collections to see if we can find a close match that will work for your needs. If you’d like to discuss this further, please feel free to contact us at [email protected] or 1-888-256-8672. Our customer service team is available Monday–Friday, 8 a.m.–5 p.m. CST.
Answered by Blindster ·
What are the small Velcro pieces for that came with my outside mount shades? Are they meant to go on the sides? I don’t know if I’m installing that piece correctly because it doesn’t look right.
Asked by Nina ·
Hi Nina, thank you for your order! Based on your description, it sounds like the small velcro pieces you received are the returns. These were designed to attach to the headrail to cover the components inside. If you’re having trouble getting them attached correctly or they don’t look quite right, we’d be happy to help. You can reach us at [email protected] and send over any pictures you’re comfortable sharing. We can review the images and help guide you through the installation.
Answered by Blindster ·
Can I shorten the length?
Asked by Chris ·
Hi Chris, thank you for your question! Unfortunately, the length of the shade cannot be shortened after it has been manufactured. If you need the shade remade with a different length, we’d be happy to assist you under our Fit-or-Free Guarantee. Please feel free to reach out to us at [email protected] or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST. We’ll be happy to help you with the remake options and make sure you get the length you need!
Answered by Blindster ·
Our Super Value Cordless Bamboo Woven Wood Shades are 5 years old. Some of them have been difficult to pull down and have a very bad squeak. What can we do to fix this? Spray WD-40 in the white mechanism that the cords run thru or maybe a silicone spray? Or, is it a different issue?
Asked by Sherry D ·
Hi Sherry, we’re sorry to hear about the issues you’re experiencing with your shades. For the shades that are difficult to pull down or operate, resetting the tension may help improve their operation. We would recommend not spraying WD-40, silicone, or any other product on the shades, as this could cause staining or damage to the material. If you have any other questions, please feel free to let us know. We’re happy to assist!
Answered by Blindster ·