Deluxe Bamboo Woven Wood Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (827)Customer Questions
182 questions · page 4 of 19
I want to oder the Fiji Moon color with the blackout liner. It doesn't say what color the blackout liner is and if it shows through. What color is the blackout liner for the Fiji Moon shade and does the liner show through when the shade is closed?
Asked by Silvia ·
Hello Silvia, thank you for your question. The Fiji Moon color will get a "Smoke" colored room darkening liner and may be seen inbetween the bamboo slats. On the back side (street view) it will be a neutral color.
Answered by Blindster ·
Will these come back, ever? They've been out of stock for months and I'm not sure if I should keep waiting or I should try to find something else. I only got half of my house done before they went out of stock. :/ new orleans blonde is the color I need.
Asked by Nikki ·
Hello Nikki, We will not get that same color in that product but a whole new round of colors in this collection. We are just waiting on the materials to arrive.
Answered by Blindster ·
How do I get in touch with customer service? My bamboo/woven blinds are not as ordered (no binding edge). I have emailed/chat several times with you, and situation still not resolved. Phone call is endless hold, no call back. Not sure what is going on with your company. Have ordered in the past with no problems.
Asked by PL ·
Not answered yet.
Is there a timeline of when these blinds will be back in stock? I see that every shade is showing currently out of stock.
Asked by Leightyn ·
Hi Leightyn, thank you so much for reaching out! We are working on bringing in a new line of Deluxe Bamboo Woven Wood Shades. Currently, we are estimating end of 4th quarter/1st part of 1st quarter next year. You can sign up to be notified of this product being back in stock, and we will send you an email once we have it up and live.
Answered by Blindster ·
ARE YOUR BAMBOO SHADES WATERPROF
Asked by JOHN S ·
Hi John, They are not waterproof.
Answered by Blindster ·
What would the stacking height be with a length of 39" Does that stacking height include the headrail height?
Asked by Nicole ·
Hi Nicole, The stack will be approximately 8" - 10". This would include the top of the shade to the bottom of the shade when raised up.
Answered by Blindster ·
What is the warrenty?
Asked by Thomas K ·
Hi Tom, Here is the link to our policies and this will also provide you with the details on how our warranties work: https://www.blindster.com/our-policies.html If you have any further questions please feel free to give us a call.
Answered by Blindster ·
in 2017 I purchased 3 lined premium woven wood shades group B in Tonga color. Do you still carry these?
Asked by Nicole M ·
Hi Nicole, We appreciate you reaching out. That collection was discontinued, I'm sorry about that. The collection you see now is the collection we now carry. If you need any further assistance please give us a call.
Answered by Blindster ·
We previously ordered bamboo shades that you no longer have...I called and a Blindster lady thought some of the Essex colors & design might be similar to the the Venetian Espresso bamboo shades we purchased previously. I also asked about the "RUSH" Limbaugh discount...she said it was still in effect. We would certainly like to take advantage of that 50% sale. Although we can't order as yet ( because the Venetian Espresso is no longer carried) we intend to order...so please reserve our discount!! We would like to get samples so we can make a different choice. Of the three most likely choices....only one has accessible samples...please send a sample of the Essex Teak. What do you suggest if we are also interested in the Essex Oak and the Plymouth Oak? It would be nice if we could make the best choice between those three! Let me know, please... Paul Swanson
Asked by Paul S ·
Hello Paul, We can not send certain samples of that product. However, we may have them available but we would need you to give us a call at 888-256-8672.
Answered by Blindster ·
what does it mean on description for the outside mount that there will be a 4 1/2 " height return?
Asked by Michelle ·
Hi Michelle, thank you for your question! The returns on an outside mount shade are pieces that connect to both outer ends of the headrail. They are made up of the same woven wood material as the shade itself and will hang down from the headrail 4 1/2" providing a nicer, finished look to the shade.
Answered by Blindster ·