Customer Reviews for Blindster

What Our Customers Say

120 reviews with 3 stars · Clear filters

• Company review

  Very nice double cell blackout shade. The only complaint is how it clips into the brackets. Definitely looks like it will be a pain in the butt when it comes time to remove.

  Response from Blindster

  Thank you for sharing your feedback, Paul! We’re glad to hear you’re enjoying the quality and light-blocking benefits of your double-cell blackout shade. We also appreciate your comments about the bracket design and understand your concern about removing the shade in the future. Customer feedback like yours is valuable as we continue looking for ways to improve our products. Thank you for choosing Blindster!

  Paul · Verified Buyer · November 12, 2026

• Company review

  The order took way too long and we are not happy with the room darkening. I feel we should have talked to a representative. We spent way too much money and are not completely satisfied.

  Response from Blindster

  Thank you for sharing your feedback, Michelle. We're truly sorry that you're disappointed with the delivery time and the room-darkening performance of your shades. Your satisfaction is important to us, and we'd appreciate the opportunity to learn more and explore how we can help. A member of our customer service team will be reaching out to you separately to provide further assistance. Thank you for bringing this to our attention.

  Michelle · Verified Buyer · November 11, 2026

• Company review

  The blinds I ordered were less than what I anticipated. I expected the faux wood to actually have a wood grain appearance but they do not. They look like blinds from the 1960s or 1970s. There were no instructions included in the box so we had to go online and figure out which instructions matched which blinds we ordered. The blinds also had the label on the side facing into the room so we hung them up backwards before realizing that the hole for the wand was on the wrong side. These just don't appear to have the quality I was hoping for. They will most likely be replaced with better quality window coverings in the future.

  Response from Blindster

  Hi Angela, we're sorry to hear that your blinds didn't meet your expectations. We understand your disappointment, especially when the appearance and overall quality weren't what you had anticipated. Unfortunately, this collection does not offer a textured or wood grain finish option. We also sincerely apologize that the installation instructions were missing from your package and that the product labeling caused confusion during installation. This certainly isn't the experience we want for our customers. A member of our customer service team will be contacting you to see how we can further assist.

  Angela · Verified Buyer · November 10, 2026

• Company review

  Great product, always fits and I’ve ordered blinds for 3 different size windows in my house. The disappointment comes in missing the brackets to hang the blinds. None were included on n my last order.

  Response from Blindster

  Hi Kelly! Thank you for being a returning Blindster customer and for trusting us with blinds for multiple windows in your home. We're so sorry the mounting brackets were missing from your latest order. We understand how frustrating that must have been. We're happy to see that a member of our customer service team has already requested the hardware for you. We appreciate your patience and hope to provide you with a much better experience moving forward!

  Kelly H · November 2, 2026

• Company review

  Ordered before and been very happy, but two out of 3 of my blinds don’t hang straight, they’re both crooked when opened fully and it doesn’t look good especially outside of the house. Disappointed with how much I paid.

  Response from Blindster

  Hi Gabrielle, thank you for your review. We’re sorry to hear that two of your three shades don’t hang straight and that this affected the look of your home. We understand your disappointment and apologize for the frustration this has caused. A member of our customer service team will be reaching out to assist you further.

  Gabrielle · Verified Buyer · October 30, 2026

• Company review

  Update: Blindster customer service has contacted me and is sending a replacement blind in December. They were very responsive but the blind is backordered until that time. The left side of the blinds appears to be cut freehand and curves in and out. The cut is not straight and it is very rough. I had to get shorter screws to install on our door.

  Response from Blindster

  Hi there, we sincerely apologize for the quality concerns with your shades and the inconvenience you encountered during installation. We understand your frustration and are sorry that your experience with us has been disappointing. We see that a member of our customer service team is currently assisting you and will work with you to address your concerns. Thank you for bringing this to our attention.

  B · Verified Buyer · October 26, 2026

• Company review

  Not the greatest. Long wait, box store quality

  Response from Blindster

  Hi Sharon, we're sorry your experience with Blindster hasn't met your expectations, both in terms of product quality and delivery time. We appreciate you bringing your concerns to our attention. If it's been less than 60 days since you received your order, our team would be happy to assist you in exploring alternative options. Feel free to contact us at [email protected] or give us a call at 888-256-8672 (Mon–Fri, 8a–5p CST).

  Sharon · Verified Buyer · October 25, 2026

• Company review

  Quality is good but still not an easy DIY. Have to add pressure wedges and screws by hand and no instruction manual provided. I used lazblinds blinds and it literally had nothing to do but Screw it on the window sill and still it came with tools and instructions. Can improve the diy experience of your blinds

  Response from Blindster

  Hi Vedija, thank you for your feedback! We're glad to hear you're pleased with the quality of your shade, but we're sorry the installation process wasn't as easy as you expected and that you didn't receive an instruction manual with your order. While we do have installation instructions available on our website, you absolutely should have received instructions with your order as well, and we apologize for that oversight. We appreciate your suggestions for improving the DIY experience and will keep your feedback in mind as we continue looking for ways to improve. Thank you for choosing Blindster!

  Vedija · Verified Buyer · October 20, 2026

• Company review

  Having instructions for 3 different blinds was confusing. Providing 1 clip to raise and lower a 45” shade seems cheep. Add $.10 to the price

  Response from Blindster

  Hi David, we appreciate you taking the time to share your experience. We're sorry the instructions were confusing and didn't make the process as straightforward as it should have been. We also understand your frustration with receiving only one handle for your shade. A member of our customer service team will be in touch regarding additional handles. Thank you for your feedback, as it helps us identify areas where we can improve our products and overall customer experience!

  David · Verified Buyer · October 16, 2026

• Company review

  The blinds I ordered were "room darkening", but they are relatively thin and I would say more "light filtering". Installation seemed pretty straight forward. However, cord control needed to be pressed very tightly for the beaded chain to pass through it making it difficult to lift and lower the shade. Also, tracking the shipping of the shades, I did not realize they were produced in China and needed to go through Customs. I would not order again.

  Response from Blindster

  Hi Sharon, we're sorry to hear your experience with Blindster hasn't been a positive one. While we're glad the installation process was straightforward, we understand your disappointment with the amount of light coming through the shades and the difficulty raising and lowering them. We also apologize that the international shipping and customs process wasn't clear during your order. For clarification, the shades shipped from Mexico rather than China, which required them to go through customs before delivery. Your feedback is important to us, and a member of our customer service team will be contacting you separately to discuss your concerns and provide further assistance. We appreciate the opportunity to address these issues with you.

  Sharon · Verified Buyer · October 14, 2026

• Company review

  Blind is great but the instructions for installing the wand was confusing resulting in it breaking. Can it be replaced?

  Response from Blindster

  Thank you for choosing Blindster! We're happy to hear you like your new blind, but we're sorry to hear about the trouble you experienced with the wand installation instructions and that the wand broke in the process. We understand how disappointing that can be. We see that a member of our customer service team is already helping you, and they'll be able to assist you further with your concerns. Thank you for bringing this to our attention!

  Anonymous · Verified Buyer · October 13, 2026

• Company review

  I was pleased with the order process and timelyness of the delivery . But a tiny bit disappointed with the color - it said "white". When I order white I mean WHITE - paper white. It doesn't match the other blinds that were already in the home we bought. I should have ordered from the same company that installed the others. Live and learn. I guess I'll have to order another one elsewhere.

  Response from Blindster

  Hi Denee, thank you for choosing Blindster and for taking the time to share your experience. I'm happy to hear your order arrived promptly and that the ordering process went smoothly. However, I'm sorry the white shade wasn't quite what you had in mind. A member of our customer service team will be reaching out to you to learn more about your concerns and explore how we may be able to assist. Thank you again for your feedback!

  Denee · Verified Buyer · October 11, 2026